Wink AI

Wink AI

Ambi Labs
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About

VoiceSpin, a veteran in outbound sales, harnesses 16 years of industry experience to offer a comprehensive platform integrating AI and automation. Utilizing VoiceSpin streamlines outbound sales, enhances productivity, and refines agent training. Its features eradicate manual tasks, freeing time for closing deals and hitting targets. Seamless integration ensures a smooth workflow sans system switching. Key features: AI Auto Dialer, Bulk SMS, Coaching Tools, International DIDs, Local Presence, CRM Integration, Real-time Call Monitoring, Reporting & Analytics, Speech Analyzer. Getting started with VoiceSpin is a breeze; sales teams can schedule a demo to explore its capabilities. Seamless integration and initiation of outbound calls yield immediate productivity gains and improved sales outcomes.

About

Wink AI is a real-time sales assistant for teams that sell over the phone. It transcribes both sides of live calls in 30 languages tuned for phone audio and regional accents, then displays product suggestions based on the conversation, past orders, and a live catalog. Suggestions reflect stock, size, and price, include a brief explanation agents can share, and stay hidden when nothing fits. Agents can type requests during calls to find products without putting customers on hold. After each call, Wink creates a summary and scores it against the team's quality rubric. It pauses when the phone system pauses recording, redacts card numbers from transcripts, and supports agent single sign-on. Wink runs in a browser alongside the dialer, integrates with Five9, and has a Windows companion app that captures audio from other softphones. Retailers ShopLC and TJC use Wink with their personal shoppers.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Retailers, e-commerce brands and contact centers whose agents sell products over the phone

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$36/user/month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

VoiceSpin
Founded: 2005
Israel
www.voicespin.com

Company Information

Ambi Labs
Founded: 2025
United States
trywink.io

Alternatives

Alternatives

WINK

WINK

Wink Technologies
Cybells Dialer

Cybells Dialer

Cybells Technologies

Categories

AI Call Center Supported
AI Dialers Supported
Auto Dialer Supported
Call Center Supported
Cloud PBX Supported

Categories

AI Call Center Supported

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Integrations

Airsoft Supported
Asset Panda Supported
BrokerIQ Supported
ClickaTrader Supported
EASY HR Supported
Finantik Supported
Finantix Supported
Five9 Not Supported
HubSpot Customer Platform Supported
LXCRM Supported
Microsoft Teams Supported
Panda Trading Systems Supported
Pipedrive Supported
Popcorn Technology Supported
Proftit CRM Supported
Salesforce Supported
Skale CRM Supported
Zoho CRM Supported
Zoiper Supported
eToro Supported

Integrations

Airsoft Not Supported
Asset Panda Not Supported
BrokerIQ Not Supported
ClickaTrader Not Supported
EASY HR Not Supported
Finantik Not Supported
Finantix Not Supported
Five9 Supported
HubSpot Customer Platform Not Supported
LXCRM Not Supported
Microsoft Teams Not Supported
Panda Trading Systems Not Supported
Pipedrive Not Supported
Popcorn Technology Not Supported
Proftit CRM Not Supported
Salesforce Not Supported
Skale CRM Not Supported
Zoho CRM Not Supported
Zoiper Not Supported
eToro Not Supported
Claim VoiceSpin and update features and information
Claim VoiceSpin and update features and information
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