Verba Recording SystemVerba Technologies
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vScreenVizolution
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Related Products
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About
Transform your compliance operations and confidently navigate through financial services and trading regulations. Capture interactions and retrieve recordings quickly, even in unstructured content, to reduce effort, track trends, mitigate liability, and enhance compliance. Organizations have long been recording interactions between their customers and employees for liability protection, compliance, and quality management purposes. While these recordings can contain massive amounts of useful information, extracting actionable intelligence from them quickly can be challenging. Verint Interaction Recording is a single, prepackaged solution that couples call recording with the power of speech processing, helping you realize more value from captured interactions. Verint Cloud offers Interaction Recording to capture, index, archive and retrieve interactions across voice, video, chat, social media, face-to-face and other unified communication platforms.
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About
Customers are frustrated by being left to manually join information across steps and channels and these breaks create inefficiencies for your business, causing lost sales, higher costs to convert, rushed compliance requirements, and the erosion of your brand position over time. vScreen enables you to streamline remote journeys into effortless experiences: allowing customers to do everything they could in a face-to-face interaction, simplifying journeys so they start and end in the customer’s channel of choice. Verify identity, upload and download documentation digitally in real time on the call. It links up with your back office too. Explain sophisticated products and avoid confusion by displaying digestible information on your customer’s screen. Display terms and conditions and collect esignatures, building an audit trail that guarantees compliance.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a solution to capture interactions and retrieve recordings quickly
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Audience
Businesses searching for an agent-assisted, live-sharing solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$500 one-time payment
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationVerba Technologies
Founded: 2010
United States
www.verba.com
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Company InformationVizolution
Founded: 2013
United Kingdom
www.vizolution.com/digital-products/vscreen/
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Categories |
Categories |
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Call Recording Features
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
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Integrations
No info available.
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Integrations
No info available.
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