Verizon Knowledge AssistVerizon
|
||||||
Related Products
|
||||||
About
Veluvanto is an AI-powered document archive that makes every document always findable. Invoices, contracts, receipts, warranty cards, personal paperwork, and business documents can be uploaded from any format or source, and AI reads, tags, categorizes, and organizes them automatically. Instead of hunting through folders, email attachments, cloud drives, old desktop folders, or photos on a phone, users can search in seconds or simply ask the AI assistant questions about their documents. Veluvanto extracts key details such as document type, sender, amount, due date, expiration date, contract renewal, and other important information, making documents tagged, searchable, and easier to manage. The AI assistant can answer questions, summarize documents, create charts, set up workflows, and show the exact sources it used, so every answer can be verified. Users stay in control with approval flows, editable tags, and the ability to override any suggestion.
|
About
When customers pose critical questions to your business, they expect fast and efficient service, even when they’re dealing with virtual agents. Knowledge Assist uses artificial intelligence and machine learning to help agents in your contact center resolve customer issues quickly, accurately and consistently. Knowledge Assist is an AI-driven knowledge base integrated into contact center and virtual agents’ desktops to deliver up-to-date, accurate answers and guidance. Our solution helps your agents understand the intent of customers’ questions, provide consistent answers across channels, build trust and drive customer conversations. Knowledge Assist uses AI to empower your contact center agents with accurate, relevant information in real time. It blends highly crafted responses, integrates to relevant data sources, and reads internal and external websites and documents to create an evolving knowledge base that assembles the most relevant information.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Freelancers and small business owners who need an AI-native document archive to organize paperwork, find files instantly, and avoid missed deadlines
|
Audience
Agents and contact centers interested in an artificial intelligence and machine learning solution to resolve customer issues
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
€11 per month
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationVeluvanto
United States
veluvanto.com
|
Company InformationVerizon
Founded: 1983
United States
www.verizon.com/business/products/contact-center-cx-solutions/customer-engagement/knowledge-assist/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|