Related Products
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About
Collect customer data and connect in real-time with live chat. Command all your online conversations with our live chat, engagement and customer management solutions. Keep track of your visitors first party data, analyze your interactions using reporting, queuing and workflows. Deploy natural language understanding chatbots that will intelligently greet visitors, answer sales questions, triage leads, create tickets, capture custom data, and automate back-end processes such as appointment settings and order status lookup. Allow your customers to directly communicate with you via messaging from wherever they are without having to visit your website. Your customers can use web messaging, WhatsApp, Facebook Messenger, Twitter, and text messaging to reach your agents. Extend your customer reach by enabling immediate or scheduled calls from your website. With dynamic availability settings, agents can take both chats and phone calls from the Velaro console.
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About
Deploy an AI-chatbot to respond to questions, reducing your support team’s workload and boosting your response time. Extend live chat services beyond your website. Chat with customers in real-time across several messaging apps, making support more convenient than ever. Allow customers to self-serve, purchase goods or services and resolve issues on their own without contacting you. Send one-off messages like announcements, updates and offers to several messaging apps. Leverage our powerful targeting features to send messages to customer groups that’re likely to convert. Set up your chatbot and connect your messaging channels in minutes. Our platform is easy and intuitive to use. Add an unlimited number of questions and answers to the Knowledge base, automating answers to simple and repetitive questions. Connect eBanqo messenger to your existing backend systems like CRM, help desks, email and other business tools you use and love.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies that need a live chat and customer engagement solution
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Audience
AI-chatbot for businesses looking to respond questions, reducing support team’s workload and boosting response time
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19.95 per user per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationVelaro
Founded: 2000
United States
www.velaro.com
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Company InformationeBanqo
Founded: 2019
United States
www.ebanqo.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
Facebook
X (Twitter)
Facebook Messenger
Google Analytics
Instagram
LinkedIn
NetSuite
Parsey
Salesforce Agentforce Service
Telegram
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Integrations
Facebook
X (Twitter)
Facebook Messenger
Google Analytics
Instagram
LinkedIn
NetSuite
Parsey
Salesforce Agentforce Service
Telegram
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