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About

Pretty much anything we do online now requires passwords and security questions. It’s a part of life, really. Keeping track of all this information is frustrating. All of it is meant to protect us, ensuring we are the only ones who can access our accounts and data. Granted we are always hearing news of breaches that circumvent our passwords, but we want fast, easy-to-use login authentication that delivers a better end-user experience and saves on operational costs. We believe voice is the leading authentication factor that will improve your lives. You deliver a simple, quick, secure, password-free login experience for your customers. You significantly reduce password management costs. You achieve compliance with biometric privacy laws. A real-time comparison of an individual’s voice to their unique voiceprint validates the claimed identity. Make sure people are who they say they are. Use one model across many channels for true omnichannel excellence.

About

Vozy transforms the way companies interact with customers through voice assistants and conversational artificial intelligence to boost customer-centric enterprises with an automation that really works. With personalized solutions designed to meet the growing omnichannel customer care demand, Vozy is delivering significant cost savings and unprecedented customer experiences for companies in Latin America. That’s why powerhouses like SURA, Bancolombia, Protección, and Emtelco trust Vozy.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and organizations seeking a solution to verify and authenticate customer identity

Audience

Enterprises in finance, fintech, healthcare and retail industries with large volumes of customer interactions

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • - We connect our contact center to their SIP trunk - Automatically generate call's based on what a call want to achieve - You can choose any voice or request a unique one - You can choose between multiple Speech to Text softwares - Easy scalable: from tens of calls at time to thousands of calls at the same time. - Easy setup, less than 10 minutes to start calling your customers. - Highly customizable voicebot: when a bot calls, they give you a nice control, not only to the conversation also at SIP level and realtime events.

Cons

  • - Sometimes calls are not being launched, but it is not charged to your bill, but they keeps in the records. - New features are being delayed.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ValidSoft
United States
www.validsoft.com

Company Information

Vozy
Founded: 2016
United States
www.vozy.ai/

Alternatives

Alternatives

Say-Tec

Say-Tec

Finnovant
SoundHound

SoundHound

SoundHound AI

Categories

Categories

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Supported

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Not Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Supported

Speech Recognition Features

Audio Capture Supported
Automatic Form Fill Supported
Automatic Transcription Supported
Call Analysis Supported
Concatenated Speech Not Supported
Continuous Speech Not Supported
Customizable Macros Not Supported
Multi-Languages Supported
Specialty Vocabularies Not Supported
Speech-to-Text Analysis Not Supported
Variable Frequency Not Supported
Voice Recognition Supported

Integrations

Avaya Cloud Office Supported
Cisco AnyConnect Supported
Five9 Supported
ForgeRock Supported
Indent Supported
Okta Supported
Ping Identity Supported
Salesforce Supported
Vonage Business Supported

Integrations

Avaya Cloud Office Not Supported
Cisco AnyConnect Not Supported
Five9 Not Supported
ForgeRock Not Supported
Indent Not Supported
Okta Not Supported
Ping Identity Not Supported
Salesforce Not Supported
Vonage Business Not Supported
Claim ValidSoft and update features and information
Claim ValidSoft and update features and information
Claim Vozy and update features and information
Claim Vozy and update features and information