VServiceManagementVertical Solutions
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WinSIMSACA Systems
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Related Products
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About
VServiceManagement is a cloud-first solution designed for today’s complex post-sales service environments. Superior warranty and entitlement management controls and best-in-class field service operations management together in one package with the ability to design and implement your own business processes. Deliver consistently excellent service, track operations, and build new services to delight your customers. VContactCenter is a cloud-first solution designed for today’s multichannel, multi-client contact centers. Everything you need to optimize the customer relationship – agent guidance, CTI integration, build-your-own business process workflows – along with controls to manage the efficiency of your back-end operations. ACCO Brands is well known for office supplies and office equipment, including sophisticated binding and laminating machines. The company uses VServiceManagement to enable its service techs to easily manage all aspects of their service calls.
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About
WinSIMS maintains installation/project records for customers, under 10 broad headings, e.g. Site Visit History, contract data, notes, documents, installed specification Items, etc. Strong analysis, reporting facilities and full integration with MS Office allow routine tasks such as scheduling engineers, periodic invoicing, customer correspondence and reporting to be done with minimal effort. Sophisticated diary facilities allow engineers' activities to be scheduled and controlled. WinSIMS can be integrated into different account packages including, Sage Line 50, Line 100, and Pegasus Opera. Integrates closely with each of the other products we produce Is written specifically to run on the 32-bit Windows platform. Uses industry-standard ODBC compliant data storage. Integrates closely with MS Office. Has extensive and sophisticated data analysis and reporting features. Can be extensively tailored to match your company’s specific needs.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a solution to manage all aspects of their service calls
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Audience
Companies searching for a solution to manage and improve their operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationVertical Solutions
Founded: 1986
United States
www.vertsol.com
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Company InformationACA Systems
Founded: 1994
United Kingdom
www.acasystems.co.uk/products/
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
Xinix
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