Audience

Companies searching for a solution to manage all aspects of their service calls

About VServiceManagement

VServiceManagement is a cloud-first solution designed for today’s complex post-sales service environments. Superior warranty and entitlement management controls and best-in-class field service operations management together in one package with the ability to design and implement your own business processes. Deliver consistently excellent service, track operations, and build new services to delight your customers. VContactCenter is a cloud-first solution designed for today’s multichannel, multi-client contact centers. Everything you need to optimize the customer relationship – agent guidance, CTI integration, build-your-own business process workflows – along with controls to manage the efficiency of your back-end operations. ACCO Brands is well known for office supplies and office equipment, including sophisticated binding and laminating machines. The company uses VServiceManagement to enable its service techs to easily manage all aspects of their service calls.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Vertical Solutions
Founded: 1986
United States
www.vertsol.com

Videos and Screen Captures

VServiceManagement Screenshot 1
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Product Details

Platforms Supported
Cloud
Support
24/7 Live Support

VServiceManagement Frequently Asked Questions

Q: What kinds of users and organization types does VServiceManagement work with?
Q: What languages does VServiceManagement support in their product?
Q: What kind of support options does VServiceManagement offer?

VServiceManagement Product Features

Field Service Management

Billing & Invoicing Supported
Contact Database Supported
Customer Database Supported
Dispatch Management Supported
Inventory Management Supported
Payment Collection in the Field Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported
Contract Management Not Supported
Electronic Signature Not Supported
Mobile Access Not Supported
Quotes / Estimates Not Supported
Routing Not Supported

Tradesman Job Management

For Builders Not Supported
For Electricians Not Supported
For HVAC Not Supported
For Plumbers Not Supported
For Roofers Not Supported
For Field Service Businesses Not Supported
Quoting Not Supported
Scheduling Not Supported
Job Tracking Not Supported
Invoicing Not Supported
Reporting Not Supported
Dispatch Management Not Supported
Payments Not Supported
Customer Database Not Supported
Contract Management Not Supported
Time Tracking Not Supported

VServiceManagement Additional Categories