Audience
Companies searching for a solution to manage all aspects of their service calls
About VServiceManagement
VServiceManagement is a cloud-first solution designed for today’s complex post-sales service environments. Superior warranty and entitlement management controls and best-in-class field service operations management together in one package with the ability to design and implement your own business processes. Deliver consistently excellent service, track operations, and build new services to delight your customers. VContactCenter is a cloud-first solution designed for today’s multichannel, multi-client contact centers. Everything you need to optimize the customer relationship – agent guidance, CTI integration, build-your-own business process workflows – along with controls to manage the efficiency of your back-end operations. ACCO Brands is well known for office supplies and office equipment, including sophisticated binding and laminating machines. The company uses VServiceManagement to enable its service techs to easily manage all aspects of their service calls.
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Integrations
No integrations listed.
Company Information
Vertical Solutions
Founded: 1986
United States
www.vertsol.com
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Product Details
Platforms Supported
Cloud
Support
24/7 Live Support
VServiceManagement Product Features
Field Service Management
Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management
Contract Management
Electronic Signature
Mobile Access
Quotes / Estimates
Routing
