Utility Billing Software

Utility Billing Software

Creative Technologies
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About

Util360 is a company that specializes in providing innovative utility billing and customer engagement solutions for the public sector. Their services are designed to streamline operations through ERP integration and ensure compliance, aiming to enhance efficiency, sustainability, and operational excellence in utility management. Key Features of Util360: Utility Billing Solutions: Util360 offers transparent and efficient billing solutions to streamline invoicing and payment processes for utilities. Customer Self-Service: They empower communities by providing instant access to utility information, enhancing consumer engagement and satisfaction. Meter Data Management: Util360 ensures precision in utility monitoring and billing with efficient meter data management solutions. ERP Solutions: They provide comprehensive ERP systems for integrated and efficient utility operations. BI Analytics: Util360 leverages data-driven analytics solutions for informed decisicions.

About

El Dorado Utility Billing Software by Creative Technologies is a flexible and full-featured software that delivers a broad-based accurate billing and service order ticketing system. Available in four versions (i.e. Graduate, Professional, Executive, and Enterprise), the El Dorado Utility Billing Software offers a plethora of features that include automated bill calculation, simplified voice creation, dynamic configuration, comprehensive reports, common data repository, service order ticketing, and integrated meter reading interface.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Federal, state, city and schools

Audience

Supports utility billers looking for a feature-rich billing software in the gas, water, electric, and sub-metered billing sectors.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$100
Free Version Not Supported
Free Trial Not Supported

Pricing

$495.00/one-time/user
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros & Cons from Real Users

Pros

  • Util360 makes managing billing, customer service, and field operations a breeze with everything in one place. The real-time data has been a huge help in addressing issues quickly. It’s also versatile enough to handle electric, water, and gas utilities, and once we got the hang of it, the platform became much easier to use and more efficient for daily tasks.

Cons

  • What took the most getting used to was learning the full range of features. It took a little time at the start, and the setup was a bit longer than we expected. But once we got comfortable with the system, everything started to flow much more smoothly.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Util360
Founded: 2010
United States
www.util360.com

Company Information

Creative Technologies
Founded: 1984
United States
www.utilitybillingsoftware.com

Alternatives

Alternatives

UtilityBilling

UtilityBilling

Utilibill
UtilityBilling

UtilityBilling

Utilibill
Diversified Billing

Diversified Billing

Diversified Technology Corp
Alliance Windows Suite

Alliance Windows Suite

United Systems & Software
UtilAbility

UtilAbility

Cogitate
Edmunds Utility Billing

Edmunds Utility Billing

Edmunds GovTech
IMS Utility Billing

IMS Utility Billing

Information Management Services

Categories

Categories

Utility Billing Features

Account Management Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
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