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About

Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.

About

Webmaxy Analyzer provides real-time user insights, heatmaps, surveys & polls, funnel view and form analytics. Get access to your users’ journey videos and know the features that appeal the most to your customers. By knowing your visitors, you can enhance their website experience and boost conversion rates. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decisions. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy Analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small Agencies and SMEs to Large Enterprises

Audience

Ecommerce, Digital Marketing Agencies, Banking And Securities, Media & Entertainment, Govenment

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$34
Userlytics offers flexible pricing plans for every businesses' unique needs. Below is a breakdown of our current plan offerings:

Enterprise - Our most popular plan for organizations conducting one-off UX testing. Allows for unmoderated and moderated testing, both panel and non-panel participants, an attractive blend of UX tools and add-ons, and a personally assigned account manager. Our enterprise plan also offers unlimited seats and accounts, with full access to all of our platform features - only pay for usage! Our volume discounted pricing is all-inclusive of platform (unlimited seats) and participants.

Limitless plan - a comprehensive and feature-rich subscription package designed to meet the diverse needs of businesses and organizations seeking extensive usability testing and user research capabilities. This plan offers an annual subscription at a cost of $69,000, providing exceptional value for those looking to unlock the full potential of the Userlytics platform. Key features and benefits of the Userlytics Limitless plan include: Unlimited Number of Participants: With this plan, you can invite as many participants as needed to your usability tests and research studies. Unlimited Number of Studies: There are no limitations on the number of studies you can create and conduct. This means you can run multiple projects concurrently. Unlimited Number of Admin Seats: The Limitless plan provides an unlimited number of admin seats, allowing team multiple members to manage and collaborate on usability testing and research projects within your organization.

Custom - A plan suited to your exact UX testing needs. Hand select your testing type, participant source, and mix of testing tools and add-ons.

Premium DIY - A solid plan for ongoing UX testing that allows for two account users, use of your own study participants, and an attractive blend of UX tools and add-ons.

Advanced DIY - For ongoing UX testing with all the bells and whistles. Includes five account users, both panel and non-panel participants, an attractive blend of UX tools and add-ons, and a personally assigned account manager.
Free Version Not Supported
Free Trial Supported

Pricing

$33/month
Plus $33/Month
Business $99/Month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Easy to integrate, user-friendly interface, reasonable price, decent features, and good customer service.
  • It is easy to use and provides helpful insights. Live session recordings can be accessed anytime and heatmaps are available until manually deleted.
  • Session replay feature allow me to find out what was wrong with my website visitors. What challenges they were facing. It's great tool allow us to view Sessions as well as Heatmap.
  • Easy to set up, simple dashboard, session recordings and analytics, surveys & polls, and heatmaps. Good customer service and support team.
  • Reasonable price, decent features, and good customer service. Survey & Feedback Tools are great to use.

Cons

  • Session recordings cannot be customized. Otherwise good tool.
  • I didn’t find any downsides to using WebMaxy. Good for me!
  • None. They can have Live Session feature where we can view live user session interaction.
  • I’ve got no cons in my mind. Their free plan is good for trial.
  • Session recordings are not configurable. No other cons for me.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Userlytics
Founded: 2009
United States
www.userlytics.com

Company Information

WebMaxy
Founded: 2010
India
www.webmaxy.co

Alternatives

Alternatives

TestFi

TestFi

CDrop LLC
Go Analyze

Go Analyze

Analyze Enterprises

Categories

AB Testing Supported
Market Research Supported
Polling Supported
Usability Testing Supported
User Research Supported
UX Supported

Categories

Customer Feedback Supported
Heatmap Supported
Session Replay Supported
Survey Supported
User Research Supported
UX Supported
Visual Feedback Supported
Web Analytics Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Supported
Prototyping Supported
Screen Activity Recording Supported
Unmoderated Testing Supported
Usability Testing Supported
User Journeys Supported
User Research Supported

Website Optimization Tools Features

Competitor Analysis Supported
Content Management Supported
Keyword Research Tools Not Supported
Link Management Not Supported
Performance Metrics Supported
Problem Area Alerts Not Supported

AB Testing Features

Audience Targeting Supported
Campaign Segmentation Supported
Funnel Analysis Supported
Heatmaps Supported
Landing Pages / Web Forms Supported
Multivariate Testing Supported
Split Testing Supported
Statistical Relevance Analysis Supported
Surveys Supported
Test Scheduling Supported
Visual Editor Supported

Market Research Features

Benchmarking Supported
Compensation Management Supported
Data Management Supported
Email / Online Supported
Face-to-Face Supported
Panel Management Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Supported

Polling Features

Data Analysis Tools Supported
Email Distribution Supported
Feedback Collection Supported
Live Results Tracking Supported
Multiple Question Types Supported
Online Polling Supported
Phone Polling Not Supported
Presentation Tools Supported
Q & A Supported
Skip Logic Supported
SMS Polling Not Supported
Supports Audio / Images / Video Supported

Usability Testing Features

A/B Testing Supported
Annotations Supported
Audience Targeting Supported
Heatmaps Supported
Impression Testing Supported
Mobile Testing Supported
Moderated Usability Testing Supported
Prototype Testing Supported
Quantitative Metrics Supported
Remote User Testing Supported
Reporting / Analytics Supported
Surveys and Feeback Supported
Video Recording / Transcription Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Supported
Screen Activity Recording Supported
Unmoderated Testing Not Supported
Usability Testing Not Supported
User Journeys Supported
User Research Supported

Website Optimization Tools Features

Competitor Analysis Supported
Content Management Supported
Keyword Research Tools Supported
Link Management Supported
Performance Metrics Supported
Problem Area Alerts Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Not Supported
Community Feedback Tools Supported
Live Chat Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Not Supported
Screenshot / Screen Capture Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Supported
Voice of the Customer (VoC) Not Supported
Website Feedback Supported

Customer Journey Mapping Tools Features

Action Management Not Supported
Attribution Modeling Not Supported
Behavioral Analytics Supported
Collaboration Not Supported
Customer Profiles Not Supported
Data Import / Export Supported
Predictive Analytics Not Supported
Surveys & Feedback Supported
Templates Supported

Heatmap Features

Behavioral Mapping Supported
Dashboard Supported
Dynamic Maps Supported
Element Analytics Supported
Embeddable Maps Not Supported
For Sales Supported
For Science Not Supported
Radial Mapping Not Supported
Territorial Mapping Not Supported
Website Analytics Supported

Marketing Analytics Features

A/B Testing Supported
Campaign Management Supported
Channel Attribution Supported
Customer Journey Mapping Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Supported
ROI Tracking Supported
Social Media Metrics Supported
Website Analytics Supported

Session Replay Features

Eye Tracking Not Supported
Form Analytics Supported
Heatmaps Supported
Mouse Tracking Supported
Optimization Tools Supported
Session Recording Supported
Surveys Supported
User Experience Analysis Supported
User Feedback Supported
Visitor Segmentation Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Not Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Not Supported
Form Analytics Supported
Goal Tracking Not Supported
Keyword Tracking Not Supported
Multiple Site Management Not Supported
Pageview Tracking Supported
Referral Source Tracking Not Supported
Site Search Tracking Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Integrations

BigCommerce Not Supported
ClickFunnels Not Supported
Drupal Not Supported
Google Calendar Supported
Google Tag Manager Not Supported
HubSpot Content Hub Not Supported
Instapage Not Supported
Kajabi Not Supported
Leadpages Not Supported
Magento Not Supported
Microsoft Outlook Supported
PrestaShop Not Supported
Shopify Not Supported
Smarty Software Not Supported
Squarespace Not Supported
Unbounce Not Supported
Webflow Not Supported
Wix Not Supported
WooCommerce Not Supported
WordPress Not Supported

Integrations

BigCommerce Supported
ClickFunnels Supported
Drupal Supported
Google Calendar Not Supported
Google Tag Manager Supported
HubSpot Content Hub Supported
Instapage Supported
Kajabi Supported
Leadpages Supported
Magento Supported
Microsoft Outlook Not Supported
PrestaShop Supported
Shopify Supported
Smarty Software Supported
Squarespace Supported
Unbounce Supported
Webflow Supported
Wix Supported
WooCommerce Supported
WordPress Supported
Claim Userlytics and update features and information
Claim Userlytics and update features and information
Claim WebMaxy Analyzer and update features and information
Claim WebMaxy Analyzer and update features and information