Userlist vs. eSputnik Comparison


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About Behavior-Based Customer Messaging. Perfect for Your SaaS. Onboard and engage your SaaS users with targeted behavior-based campaigns. Choose the right channel — email or in-app messages — to deliver the right information when your users need it the most. Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time. Trigger automated email campaigns based on what users do (or don’t do) in your product. Choose the right channel for each message: deliver via email or in-app messages. Segment your users based on their behavior. Send one-off broadcasts to make announcements and promote new features. Use built-in campaign templates, so that you never have to start from scratch. View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.	About Behavior-based bulk and automated omnichannel campaigns. Use advanced multichannel marketing strategies to increase business efficiency. Build a loyal audience and retain customers. Collect customer information based on browser behavior, sent messages, cart status, and CRM records. Create best personalized recommendations to build profitable long-term relationships. Send bulk promo campaigns and triggered series with recommendations in all channels. Employ up-sell to increase purchase frequency. Get started with digital marketing right away! Send custom designed campaigns on the first day of registration! Use ready-made workflows for any event, from abandoned carts to personalized greetings. Free support for businesses at any stage of development. Personalize every interaction in each channel based on real-time user behavior data. Increase sales with loyalty programs, individual promocodes, and personalized discounts for each customer.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Small to mid-sized SaaS businesses that want a behavior-based customer communications platform	Audience Businesses of all sizes
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $99 per month Or $79 per month if billed annually Free Version Not Supported Free Trial Supported	Pricing $1.99 one-time Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 4.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros In our company we often use eSputnik to launch Email and SMS campaigns and we really like its simplified editor with AMP support and multi-language features. In addition, eSputnik team developed the design of email templates especially for our company. I was pleasantly surprised by the excellent and simplified drag & drop editor and user friendly interface. It makes eSputnik a great email automation tool for beginners. In addition, eSputnik team provides the development of free email template in corporate style of your website. A really interesting free option. Cons I didn't find serious disadvantages. Maybe it would be better to integrate eSputnik with Instagram Ads. That would be a really useful feature. It would be great to increase the number of free emails at least from 2500 to 3500.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Userlist Founded: 2017 United States userlist.com	Company Information eSputnik Founded: 2012 United States esputnik.com
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Categories Churn Prevention Supported Customer Communications Management Supported Customer Engagement Supported Customer Success Supported Digital Adoption Platforms Supported Failed Payment Recovery Supported Transactional Email Supported	Categories Email Marketing Supported Marketing Automation Supported SMS Marketing Supported
Show More Features Customer Communications Management Features Batch Communications Supported Chat / Messaging Not Supported Content Management Supported Email Distribution Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Supported Personalization Supported Print Management Not Supported Template Management Supported Video Content Not Supported Customer Engagement Features Analytics Supported Churn Management Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported Customer Success Features Account Alerts Not Supported Account Management Supported Communication Management Supported Customer Engagement Supported Customer Lifecycle Management Supported Health Score Not Supported Onboarding Supported Revenue Management Not Supported Usage Tracking / Analytics Supported Win / Loss Analysis Not Supported Digital Adoption Platforms Features Audience Segmentation Supported Content Creation Supported Contextual Guidance Supported Data Validation Not Supported In-App Training Supported Launch Management Not Supported Multi-Language Not Supported Self Service Tools Not Supported Surveys & Feedback Not Supported User Onboarding Supported Transactional Email Features A/B Testing Not Supported Contact Database Supported Dynamic Content Supported Email Monitoring Not Supported Mailing List Management Supported Reporting/Analytics Supported Spam Check Not Supported Template Management Not Supported	Show More Features Email Marketing Features A/B Testing Supported Artificial Intelligence Not Supported Auto-Responders Supported CAN SPAM Compliance Not Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Supported Event Triggered Email Supported Image Library Supported Landing Pages/Web Forms Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Not Supported Template Management Supported WYSIWYG Email Editor Supported Marketing Automation Features A/B Testing Supported Analytics / ROI Tracking Supported Artificial Intelligence Not Supported Content / Blogging Platform Not Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Supported Landing Pages / Web Forms Not Supported Lead Scoring Not Supported Sales Intelligence Supported Search Marketing Not Supported Segmentation Supported Social Marketing Not Supported Website Visitor Tracking Not Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Not Supported Message Personalization Supported MMS Not Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported
Integrations Stackreaction Supported AWeber Not Supported Axis LMS Not Supported CS-Cart Free Not Supported Facebook Not Supported Gmail Not Supported Google Analytics Not Supported Google Contacts Not Supported Retently Not Supported RudderStack Supported SaveMyLeads Not Supported Segment Supported Shopify Not Supported Slack Not Supported Stripo.email Not Supported Trello Not Supported Weblium Not Supported Wufoo Not Supported Zapier Not Supported Show More Integrations View All 3 Integrations	Integrations Stackreaction Supported AWeber Supported Axis LMS Supported CS-Cart Free Supported Facebook Supported Gmail Supported Google Analytics Supported Google Contacts Supported Retently Supported RudderStack Not Supported SaveMyLeads Supported Segment Not Supported Shopify Supported Slack Supported Stripo.email Supported Trello Supported Weblium Supported Wufoo Supported Zapier Supported Show More Integrations View All 17 Integrations
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