+
+

Related Products

  • Virtuoso QA
    131 Ratings
    Visit Website
  • MuukTest
    34 Ratings
    Visit Website
  • Titan
    376 Ratings
    Visit Website
  • Kevel
    96 Ratings
    Visit Website
  • QA Wolf
    269 Ratings
    Visit Website
  • WaitWell
    207 Ratings
    Visit Website
  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Zendesk
    7,958 Ratings
    Visit Website
  • Comet Backup
    218 Ratings
    Visit Website
  • YouTestMe
    38 Ratings
    Visit Website

About

Userfeel is the user testing tool that gives you videos of real users speaking their thoughts as they use your website or app. Test any site in any language. Our panel consists of more than 130,000 testers speaking 40 languages. You can even have testers provide comments in your language while testing a website that is in a language you don't understand. Test on desktop, mobile, or tablet. Testing with both our app and an external camera allows us to test websites or applications on Android, iPhone, or iPad. Get your results in less than 24 hours. Use our vast network of testers throughout the world. See how real users interact with your website or app early on in your design/decision-making process and anytime you need to get the user's point of view.

About

Say hello to UserPeek, your go-to platform for all remote usability testing! UserPeek invites businesses to experience firsthand how users interact with their products. With user-friendly tagging and annotation features, UserPeek ensures UX evaluations are a breeze and swiftly accomplished. A standout feature of UserPeek is its rich and diverse tester panel. Carefully selected, this panel represents a broad mix of demographics, empowering businesses to gain a wide-ranging understanding of user behaviors and inclinations. Additionally, UserPeek's speech-to-text transcription tool brings a new level of efficiency to user testing, instantaneously translating user feedback into actionable insights. With UserPeek's exclusive Highlight Reel feature, businesses can curate impactful presentations. Selecting key moments from user testing videos enables a succinct and compelling narrative that truly highlights critical user interactions and feedback.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a user experience testing solution

Audience

UX Designers, User Researchers, Product Managers, Marketing Professionals

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$59.00 per test
No additional monthly fees. You just buy the tests you need.
Free Version
Free Trial

Pricing

$55 per tester
Pay-as-you-go: $55 per tester
Monthly: $245/month (5 testers/month incl.)
Yearly: $211/month (5 testers/month incl.)
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 3.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The experience is very good, the design is very understandable, and it is not difficult at the beginning, it makes people feel very comfortable.

Cons

  • The fly in the ointment is that my network is a bit poor, resulting in a bit slow response.

Pros & Cons from Real Users

Pros

  • We are using prewritten tests to do the research and started with 5 tests. Videos were delivered within 3 hours - so super fast. Transcripts are great.
  • I really enjoyed using UserPeek because its user friendly and simple to navigate without any bells and whistles that distract from collecting user feedback efficiently! Setting up is a breeze. You can jump into testing right away. Super convenient! I also liked how quickly we got insights that allowed us to improve things right away without any holdups! The neat layout and smooth workflow made everything go seamlessly and stress free.

Cons

  • Handling of the highlight reel creation is not yet there.
  • I found that one aspect of UserPeek that I wasn't too fond of is that it can sometimes take a bit longer than anticipated to locate participants for specific demographics. A situation thats quite typical with most testing platforms though worth noting if you're aiming at very particular audiences.. Apart from that hiccup for teams, with highly specialized needs. the overall process is fairly seamless and efficient.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Userfeel
Founded: 2010
United Kingdom
www.userfeel.com

Company Information

UserPeek
Founded: 2021
United States
userpeek.com

Alternatives

Alternatives

VidPopup

VidPopup

Atlas Web Solutions

Categories

Categories

AB Testing Features

Audience Targeting
Campaign Segmentation
Funnel Analysis
Heatmaps
Landing Pages / Web Forms
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

UX Features

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Usability Testing Features

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

Integrations

No info available.

Integrations

No info available.
Claim Userfeel and update features and information
Claim Userfeel and update features and information
Claim UserPeek and update features and information
Claim UserPeek and update features and information