ViewPointViewPoint Feedback
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Related Products
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About
UserVoice is the premier product feedback platform for B2B Software as a Service (SaaS) companies. Using easy-to-configure integrations, UserVoice adds quantitative metrics to the qualitative feedback you receive. Get feedback from directly from your end users. Easily capture feedback from your customer-facing team members right from the tools where they work. Keep the whole company aware of what your customers are saying using our Slack and Microsoft Teams integrations.
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About
You know your customers hold the key to your success. The question is — how do you really capture what they think, right there in the moment?
That’s why we’ve created ViewPoint. Our kiosks, surveys, and digital tools are designed to make feedback effortless — so your customers can share their thoughts instantly.
And here’s the thing; kiosks capture those responses with far greater accuracy than traditional methods like QR codes or emails. Because they’re right there, in the moment, they gather the truth as it happens ; not a memory of it later.
But here’s where it gets powerful. Everything flows straight into the Feedback Hub — a central space that transforms thousands of little moments into a clear picture of what really matters. It’s like switching on the lights across your whole organisation.
With real-time accuracy, live reporting, & AI assist insights, you don’t just see the feedback — you act on it. That’s how businesses build loyalty, sharpen reputation, and unlock growth
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies searching for an advanced Product Management platform
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Audience
Real-time feedback solution for companies
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingSubscription Model
Free Version
Not Supported
Free Trial
Supported
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Pricing
£75
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationUserVoice
Founded: 2008
United States
www.uservoice.com
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Company InformationViewPoint Feedback
Founded: 2001
United Kingdom
www.viewpointfeedback.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Not Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Product Management Features
Collaboration
Supported
Feedback Collection
Supported
Idea Management
Supported
Milestone Tracking
Not Supported
Prioritization
Supported
Product Roadmapping
Supported
Release Management
Not Supported
Requirements Management
Not Supported
Resource Management
Not Supported
Workflow Management
Not Supported
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Customer Feedback Features
Alerts / Notifications
Supported
Behavior Analytics
Supported
Bug Reports
Not Supported
Community Feedback Tools
Supported
Live Chat
Not Supported
Negative Feedback Management
Supported
Net Promoter Score (NPS)
Supported
Screenshot / Screen Capture
Not Supported
Surveys
Supported
User Testing Tools
Not Supported
Video Feedback
Not Supported
Visual Feedback Tools
Supported
Voice of the Customer (VoC)
Supported
Website Feedback
Supported
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Integrations
ALMobile
Not Supported
CorralData
Supported
Crowdin
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Jira Work Management
Supported
Klipfolio
Supported
Meltano
Supported
Microsoft Dynamics 365
Supported
Mozart Data
Supported
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Integrations
ALMobile
Supported
CorralData
Not Supported
Crowdin
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Jira Work Management
Not Supported
Klipfolio
Not Supported
Meltano
Not Supported
Microsoft Dynamics 365
Not Supported
Mozart Data
Not Supported
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