UserTesting vs. Usersnap Comparison


UserTesting	Usersnap	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products Testeum Tired of bugs and poor UX going unnoticed despite thorough internal testing? Testeum is the SaaS crowdtesting platform that connects mobile and web app creators with carefully selected testers based on your criteria. Test at any stage, from prototype to production, with self-service options or expert management. Tailor your test audience with specific criteria and environments. Launch UX or functional tests in minutes and get real-time feedback as soon as your campaign starts. Results are delivered in hours, integrated with your bug-tracker or automation tools. Testeum is easy to use, agile-compatible, and gives you detailed insights into your users' expectations. Stop guessing—start knowing. 8 Ratings Visit Website Global App Testing Global App Testing (GAT) enables tech teams to conduct testing across 189+ countries with a network of over 60,000 professional testers, using real devices and environments. By leveraging the GAT platform, you can streamline your testing process, boost release quality, and accelerate time-to-market while optimizing budget efficiency. The platform is fully integrated to seamlessly work with your existing DevOps or CI/CD tools. Whether you need ongoing QA support or additional resources to manage peak release cycles, GAT’s integration-driven approach allows you to manage your entire testing workflow—from test initiation to results analysis—without leaving your familiar tools like GitHub, Jira, and TestRail. With our integrated platform, both unscripted exploratory testing and scripted functional test execution can be embedded into your CI/CD and SDLC processes, ensuring perfect alignment with your automation testing tools. 48 Ratings Visit Website NeoLoad Continuous performance testing software to automate API and application load testing. Design code-less performance tests for complex applications. Script performance tests <as:code /> within automated pipelines for API testing. Design, maintain and run performance tests as code and analyze results within continuous integration pipelines using pre-packaged plugins for CI/CD tools and the NeoLoad API. Create test scripts quickly for large, complex applications using a graphical user interface and skip the complexity of hand coding new and updated tests. Define SLAs based on built-in monitoring metrics. Put pressure on the app and compare SLAs to server-level statistics to determine performance. Automate pass/fail triggers based on SLAs. Contributes to root cause analysis. Update test scripts faster with automatic test script updates. Update only the part of the test that’s changed and re-use the rest for easy test maintenance. 369 Ratings Visit Website QA Wolf Whether you're shipping web or mobile apps, QA Wolf has you covered. We build automated end-to-end tests for 80% of your user flows in weeks, maintain them 24 hours a day, and provide unlimited parallel test runs on our infrastructure. Did we mention that we guarantee zero flakes? We do that too. Here's a helpful list of everything you get out of the box — whether it's 100 tests or 100,000. • End-to-end tests for 80% of user flows automated in weeks, not years • Tests are written in open-source Playwright and Appium (no vendor lock-in) • Unlimited, parallel test runs on any environment you choose • 100% parallel run infrastructure that we host and maintain • 24-hour maintenance of flaky or broken tests • Guaranteed 100% reliable results — zero flakes • Human-verified bug reports • CI/CD integration with your deployment pipeline and issue trackers • 24-hour access to full-time QA engineers at QA Wolf ... it's the QA solution you've always wanted. 187 Ratings Visit Website SurveyLegend SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals. 1,826 Ratings Visit Website Kubit Your data, your insights—no third-party ownership or black-box analytics. Kubit is the leading Customer Journey Analytics platform for enterprises, enabling self-service insights, rapid decisions, and full transparency—without engineering dependencies or vendor lock-in. Unlike traditional tools, Kubit eliminates data silos, letting teams analyze customer behavior directly from Snowflake, BigQuery, or Databricks—no ETL or forced extraction needed. With built-in funnel, path, retention, and cohort analysis, Kubit empowers product teams with fast, exploratory analytics to detect anomalies, surface trends, and drive engagement—without compromise. Enterprises like Paramount, TelevisaUnivision, and Miro trust Kubit for its agility, reliability, and customer-first approach. Learn more at kubit.ai. 33 Ratings Visit Website MuukTest Are bugs slipping through your QA process and frustrating your customers? Catching issues early shouldn’t mean overwhelming your team with time-consuming tests. With MuukTest’s AI-driven platform, growing engineering teams reach 95% end-to-end test coverage in just 3 months, delivering quality at speed. By leveraging AI, our QA experts rapidly design, manage, and maintain comprehensive E2E tests for web, mobile, and API applications on the MuukTest platform. Within 8 weeks, we deliver full regression coverage, followed by exploratory and negative testing to uncover hidden bugs and expand test scenarios. We also proactively identify and address flaky tests and false results to ensure the reliability of your tests. Testing early and often allows you to detect bugs in the early stages of your development lifecycle, reducing the burden of technical debt down the line. 29 Ratings Visit Website Sahi Pro Sahi Pro is a no-code test automation tool for web, desktop, mobile, and SAP applications. Sahi Pro empowers business testers and automation engineers to streamline their test automation processes. Sahi Pro reduces the time, effort, and complexity involved in test automation, making it an ideal choice for various domains including automobile, healthcare and BFSI. Features: 1. Non-flaky Test Execution - For reliable test results and reduced time wastage in analysis of false-positives or false-negatives. 2. Supports Multiple Technologies - Achieve end to end automation across technologies. 3. No-code Automation - Enable non-technical business testers to automate. 4. Integrations - Integrate and work with your existing ecosystem. Testers using Sahi Pro easily automate complex tests without writing code. With Sahi Pro, you can achieve faster release cycles, improved software quality, & reduced costs. Our customers love Sahi Pro for its speed, flexibility, and ease of use. 60 Ratings Visit Website Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. 6,380 Ratings Visit Website Birdeye irdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps multi-location brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & increase foot traffic, reduce costs, and grow revenue. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. 4,142 Ratings Visit Website
About UserTesting transforms the way digital products & experiences are built by helping organizations get insights from customers–from concept to execution. Built on top of a world-class, on-demand sourcing engine, customers can receive fast, high quality, opt-in feedback from both our proprietary and partner-sourced audience networks around the world. UserTesting offers the industry's most comprehensive experience research solution. Unlike approaches that track user behavior or collect customer listening data on live experiences, then try to infer what that data means, UserTesting enables companies to get input directly from customers–earlier in the process–helping to reduce guesswork, and bringing experience data to life with human insight.	About Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Organizations of any size looking for a complete AB Testing platform	Audience Product Managers, CX Managers, CS Managers, Marketers, UX Researchers, UX Designers, Software Developers, QA Managers, Project Managers, Software Companies, e-Commerce Companies, Web Design Agencies, Digital Agencies
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $69.00/month Free Version Free Trial
Reviews/Ratings Overall 4.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 4.0 / 5 support 3.0 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.7 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information UserTesting Founded: 2007 United States www.usertesting.com	Company Information Usersnap Founded: 2013 Austria usersnap.com/
Alternatives Usersnap	Alternatives Bird Eats Bug
Applause	Ruttl Brucira Softwares Pvt. Ltd.
Optimal Workshop	Userback
Lyssna	BugHerd Splitrock Studio Pty Ltd.
Hotjar View All	Hotjar View All
Categories AB Testing Consumer Video Feedback Customer Experience Mobile App Testing Usability Testing User Research UX Visual Feedback	Categories Bug Tracking Complaint Management Customer Experience Customer Feedback Customer Service Customer Success Design Feedback Digital Experience Platforms (DXP) Issue Tracking Product Management Quality Management Usability Testing User Research UX Visual Feedback
UX Features Animation For Mobile For Websites Heatmaps Prototyping Screen Activity Recording Unmoderated Testing Usability Testing User Journeys User Research Show More Features AB Testing Features Audience Targeting Campaign Segmentation Funnel Analysis Heatmaps Landing Pages / Web Forms Multivariate Testing Split Testing Statistical Relevance Analysis Surveys Test Scheduling Visual Editor Mobile App Testing Features Functional Testing Installation Testing Interruption Testing Memory Testing Performance Testing Usability Testing	Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis UX Features Animation For Mobile For Websites Heatmaps Prototyping Screen Activity Recording Unmoderated Testing Usability Testing User Journeys User Research Show More Features Bug Tracking Features Backlog Management Filtering Issue Tracking Release Management Task Management Ticket Management Workflow Management Complaint Management Features Case Management Complaint Classification Corrective Actions (CAPA) Customer Complaint Tracking Feedback Management Forms Management Issue Tracking Quality Assurance Management Routing Self Service Portal Social Media Monitoring Survey Management Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Customer Success Features Account Alerts Account Management Communication Management Customer Engagement Customer Lifecycle Management Health Score Onboarding Revenue Management Usage Tracking / Analytics Win / Loss Analysis Digital Experience Platforms (DXP) Features Alerts / Notifications Auto-Tagging Blogs Calendar Content Modeling Digital Asset Management File Sharing Form Builder Forums / Message Boards Headless CMS Knowledge Base Performance Monitoring Personalization / Segmentation Reporting / Analytics Surveys / Polls Templates User Management / Permissions Version Control Wiki Workflow Management Issue Tracking Features Assignment Management Dashboard Escalation Management Issue Auditing Issue Scheduling Knowledge Base Project Management Recurring Issues Scheduling Task Management Product Management Features Collaboration Feedback Collection Idea Management Milestone Tracking Prioritization Product Roadmapping Release Management Requirements Management Resource Management Workflow Management Quality Management Features Audit Management Complaint Management Compliance Management Corrective and Preventive Actions (CAPA) Defect Tracking Document Control Equipment Management ISO Standards Management Maintenance Management Risk Management Supplier Quality Control Training Management
Integrations Jira Jira Work Management Slack Trello ActiveCollab Adobe XD Atlassian Rovo Azure DevOps Server Basecamp Condens Desktop.com Drupal EnjoyHQ FogBugz Intercom Jira Service Management Pendo WordPress Zapier Zendesk Show More Integrations View All 16 Integrations	Integrations Jira Jira Work Management Slack Trello ActiveCollab Adobe XD Atlassian Rovo Azure DevOps Server Basecamp Condens Desktop.com Drupal EnjoyHQ FogBugz Intercom Jira Service Management Pendo WordPress Zapier Zendesk Show More Integrations View All 34 Integrations
Claim UserTesting and update features and information Claim UserTesting and update features and information	Claim Usersnap and update features and information Claim Usersnap and update features and information