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About

Average users from the United States will record their screens and provide their first impressions as they use your site or app. You'll be able to "see what they see", by receiving first person, unbiased reviews of your product directly from your target market. Most users decide if they will move on to look for an alternative site in less than a minute. UserBob's short unmoderated tests will determine if your site or app is creating the desired first impression. If your site is making a good first impression but users aren't converting, longer tests asking users to accomplish a particular task will expose your site's usability problems. Eliminating what frustrates users will help optimize your conversion rate. UserBob recruits users to try out your app or website. You provide a scenario for the users and give them a task to attempt to complete. While they are using your site or app, users will think out loud and record a video of their screen and their feedback.

About

Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Companies that want to know what people think of their app or website

Audience

Small Agencies and SMEs to Large Enterprises

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1 per video
$1 per test participant per minute. Add one dollar for mobile web tests and two dollars for mobile app tests.
Free Version Not Supported
Free Trial Not Supported

Pricing

$34
Userlytics offers flexible pricing plans for every businesses' unique needs. Below is a breakdown of our current plan offerings:

Enterprise - Our most popular plan for organizations conducting one-off UX testing. Allows for unmoderated and moderated testing, both panel and non-panel participants, an attractive blend of UX tools and add-ons, and a personally assigned account manager. Our enterprise plan also offers unlimited seats and accounts, with full access to all of our platform features - only pay for usage! Our volume discounted pricing is all-inclusive of platform (unlimited seats) and participants.

Limitless plan - a comprehensive and feature-rich subscription package designed to meet the diverse needs of businesses and organizations seeking extensive usability testing and user research capabilities. This plan offers an annual subscription at a cost of $69,000, providing exceptional value for those looking to unlock the full potential of the Userlytics platform. Key features and benefits of the Userlytics Limitless plan include: Unlimited Number of Participants: With this plan, you can invite as many participants as needed to your usability tests and research studies. Unlimited Number of Studies: There are no limitations on the number of studies you can create and conduct. This means you can run multiple projects concurrently. Unlimited Number of Admin Seats: The Limitless plan provides an unlimited number of admin seats, allowing team multiple members to manage and collaborate on usability testing and research projects within your organization.

Custom - A plan suited to your exact UX testing needs. Hand select your testing type, participant source, and mix of testing tools and add-ons.

Premium DIY - A solid plan for ongoing UX testing that allows for two account users, use of your own study participants, and an attractive blend of UX tools and add-ons.

Advanced DIY - For ongoing UX testing with all the bells and whistles. Includes five account users, both panel and non-panel participants, an attractive blend of UX tools and add-ons, and a personally assigned account manager.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

UserBob
Founded: 2014
United States
userbob.com

Company Information

Userlytics
Founded: 2009
United States
www.userlytics.com

Alternatives

Alternatives

Categories

Usability Testing Supported
User Research Supported

Categories

AB Testing Supported
Market Research Supported
Polling Supported
Usability Testing Supported
User Research Supported
UX Supported

Usability Testing Features

A/B Testing Not Supported
Annotations Not Supported
Audience Targeting Supported
Heatmaps Not Supported
Impression Testing Supported
Mobile Testing Supported
Moderated Usability Testing Not Supported
Prototype Testing Supported
Quantitative Metrics Not Supported
Remote User Testing Supported
Reporting / Analytics Not Supported
Surveys and Feeback Not Supported
Video Recording / Transcription Supported

Usability Testing Features

A/B Testing Supported
Annotations Supported
Audience Targeting Supported
Heatmaps Supported
Impression Testing Supported
Mobile Testing Supported
Moderated Usability Testing Supported
Prototype Testing Supported
Quantitative Metrics Supported
Remote User Testing Supported
Reporting / Analytics Supported
Surveys and Feeback Supported
Video Recording / Transcription Supported

AB Testing Features

Audience Targeting Supported
Campaign Segmentation Supported
Funnel Analysis Supported
Heatmaps Supported
Landing Pages / Web Forms Supported
Multivariate Testing Supported
Split Testing Supported
Statistical Relevance Analysis Supported
Surveys Supported
Test Scheduling Supported
Visual Editor Supported

Market Research Features

Benchmarking Supported
Compensation Management Supported
Data Management Supported
Email / Online Supported
Face-to-Face Supported
Panel Management Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Supported

Polling Features

Data Analysis Tools Supported
Email Distribution Supported
Feedback Collection Supported
Live Results Tracking Supported
Multiple Question Types Supported
Online Polling Supported
Phone Polling Not Supported
Presentation Tools Supported
Q & A Supported
Skip Logic Supported
SMS Polling Not Supported
Supports Audio / Images / Video Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Supported
Prototyping Supported
Screen Activity Recording Supported
Unmoderated Testing Supported
Usability Testing Supported
User Journeys Supported
User Research Supported

Website Optimization Tools Features

Competitor Analysis Supported
Content Management Supported
Keyword Research Tools Not Supported
Link Management Not Supported
Performance Metrics Supported
Problem Area Alerts Not Supported

Integrations

Google Calendar Not Supported
Microsoft Outlook Not Supported
Zoom Not Supported

Integrations

Google Calendar Supported
Microsoft Outlook Supported
Zoom Supported
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