UnitLook

UnitLook

UnitPick
YouTrack

YouTrack

JetBrains
+
+

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About

UnitLook brings together ticket management, project management, capacity planning, time tracking, and team availability into one connected system — built for project-based companies and service teams that need clear visibility into workflows, workload, delivery, and profitability. Instead of managing work across disconnected tools and spreadsheets, UnitLook connects tasks, timelines, resource planning, timesheets, and client communication in one place, giving teams a clear picture of projects, people, time, and profitability without fragmented systems or manual reporting. Key features: Ticket and task tracking for inbound client requests alongside core project work Interactive Gantt-style planning for visual roadmaps and timelines Workload and capacity visibility to monitor availability and prevent overload Time tracking with direct timesheet logging tied to projects and clients Client portal access with SLA monitoring Reporting for project and financial oversight

About

YouTrack is a project management tool by JetBrains. It is designed to adapt to your business processes and serve as a universal platform for managing projects, tracking daily tasks, maintaining a knowledge base, and working with reports and dashboards. An all-in-one project management tool. Project management and task tracking. Built-in internal or public Knowledge Base. Real-time Agile Boards. Multiple reports and shareable Dashboards. Interactive Gantt charts for managing the entire project timeline. Task management for all your teams. Interface options. YouTrack Lite is optimized for non-technical projects, with a streamlined, customizable interface for working with tasks. YouTrack Classic provides extensive keyboard support, making it easy to create, edit, and navigate between issues. Intuitive, query-based smart search with autocomplete. Commands to quickly execute batch operations. Autosaving issue drafts. Editor with annotations for attached image.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

IT and software development agencies, digital marketing firms, creative agencies, managed service providers (MSPs), project managers, agency founders, operations directors, and fast-paced B2B teams looking to streamline client requests, track billable time, and optimize project profitability.

Audience

Developer teams, Marketing, QA and Support, Product management, Designers, Operations and Legal teams

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€129/month
Free Version Not Supported
Free Trial Supported

Pricing

$3.67 or less per user/month
Free plan for up to 10 users is available
for YouTrack Cloud and Server.
Unlimited functionality.
Cloud comes with 30 GB of storage.
Full technical support.

Trial
Cloud:
free 14-day trial for up to 200 users.
Server:
free 60-day trial for 10,000 users.

Paid plans
Cloud:
For 11+ users.
From $4.40 or less per user/month
with monthly subscription.
From $3.67 or less per user/month
with annual subscription.
Unlimited functionality.
3 GB storage per user.

Server:
Minimum price is $600 for 15 users.
The price for 500 users is $12,000.
All licenses are perpetual and include
1 year of upgrade subscription and
support.
Upgrade and support
subscription renewal in subsequent years
is 50% of the new license price.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • This TT System is very easy to use across multiple departments. I like the automatic email feature for updating the status. Saves a lot of time and energy not having to double my notes on tickets.

Cons

  • Nothing really stands out as a con for me as far as using this. If I had to list one I would prefer a locally installed application to a web based system.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

UnitPick
Founded: 2021
Croatia
unitlook.com

Company Information

JetBrains
Founded: 2000
Czech Republic
www.jetbrains.com/youtrack/

Alternatives

Alternatives

Float

Float

Float.com
JetBrains Hub

JetBrains Hub

JetBrains

Categories

Categories

Bug Tracking Supported
Project Management Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Supported
CRM Not Supported
Document Management Not Supported
Portfolio Management Supported
Project Management Supported
Proposal Generation Not Supported
Quote Management Not Supported
Resource Management Supported
Time & Expense Tracking Supported

Bug Tracking Features

Backlog Management Supported
Filtering Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Supported
Ticket Management Supported
Workflow Management Supported

Project Management Features

Agile Methodologies Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Not Supported
Resource Management Not Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Integrations

Akitra Andromeda Not Supported
Allure TestOps Not Supported
Bitbucket Not Supported
BugIt Not Supported
Ctfreak Not Supported
EasyQA Not Supported
GitHub Not Supported
HivePro Uni5 Not Supported
LT Browser Not Supported
Maverix Not Supported
Memtime Not Supported
Pensero Not Supported
Stackreaction Not Supported
Teamplify Not Supported
TestCaseLab Not Supported
Testmo Not Supported
Traqq Not Supported
VCS HR Not Supported
Ybug Not Supported
storywise Not Supported

Integrations

Akitra Andromeda Supported
Allure TestOps Supported
Bitbucket Supported
BugIt Supported
Ctfreak Supported
EasyQA Supported
GitHub Supported
HivePro Uni5 Supported
LT Browser Supported
Maverix Supported
Memtime Supported
Pensero Supported
Stackreaction Supported
Teamplify Supported
TestCaseLab Supported
Testmo Supported
Traqq Supported
VCS HR Supported
Ybug Supported
storywise Supported
Claim UnitLook and update features and information
Claim UnitLook and update features and information
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Claim YouTrack and update features and information