YouTrack

YouTrack

JetBrains
+
+

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About

UI Zap is a developer-first bug reporting and session capture tool for modern web apps. With a single click, anyone on your team—QA, support, product, or beta users—can submit a rich, reproducible report: lightweight screen recording (GIF/video), DOM replay, console and network logs, and precise environment metadata (URL, browser/OS, viewport, feature flags, app version, and more). Each report shares as a secure link and flows directly into tools your team already uses (Jira, Linear, GitHub Issues, Slack) so engineers can reproduce and fix issues faster with less back-and-forth. Built for speed and privacy, UI Zap uses an edge-first architecture to keep capture and playback fast worldwide while supporting sensible retention and light PII scrubbing. The result: cleaner tickets, accelerated triage, fewer duplicate bugs, and shorter mean time to resolution—especially in stateful single-page apps where issues are hard to recreate.

About

YouTrack is a project management tool by JetBrains. It is designed to adapt to your business processes and serve as a universal platform for managing projects, tracking daily tasks, maintaining a knowledge base, and working with reports and dashboards. An all-in-one project management tool. Project management and task tracking. Built-in internal or public Knowledge Base. Real-time Agile Boards. Multiple reports and shareable Dashboards. Interactive Gantt charts for managing the entire project timeline. Task management for all your teams. Interface options. YouTrack Lite is optimized for non-technical projects, with a streamlined, customizable interface for working with tasks. YouTrack Classic provides extensive keyboard support, making it easy to create, edit, and navigate between issues. Intuitive, query-based smart search with autocomplete. Commands to quickly execute batch operations. Autosaving issue drafts. Editor with annotations for attached image.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

UI Zap is designed for developers, QA testers, and product teams who need fast, accurate, and automated bug reporting integrated into their existing workflows

Audience

Developer teams, Marketing, QA and Support, Product management, Designers, Operations and Legal teams

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0/user/month
Free Version Supported
Free Trial Supported

Pricing

$3.67 or less per user/month
Free plan for up to 10 users is available
for YouTrack Cloud and Server.
Unlimited functionality.
Cloud comes with 30 GB of storage.
Full technical support.

Trial
Cloud:
free 14-day trial for up to 200 users.
Server:
free 60-day trial for 10,000 users.

Paid plans
Cloud:
For 11+ users.
From $4.40 or less per user/month
with monthly subscription.
From $3.67 or less per user/month
with annual subscription.
Unlimited functionality.
3 GB storage per user.

Server:
Minimum price is $600 for 15 users.
The price for 500 users is $12,000.
All licenses are perpetual and include
1 year of upgrade subscription and
support.
Upgrade and support
subscription renewal in subsequent years
is 50% of the new license price.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • This TT System is very easy to use across multiple departments. I like the automatic email feature for updating the status. Saves a lot of time and energy not having to double my notes on tickets.

Cons

  • Nothing really stands out as a con for me as far as using this. If I had to list one I would prefer a locally installed application to a web based system.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

UI Zap
Founded: 2024
India
uizap.com

Company Information

JetBrains
Founded: 2000
Czech Republic
www.jetbrains.com/youtrack/

Alternatives

Alternatives

JetBrains Hub

JetBrains Hub

JetBrains
BugBoard

BugBoard

BetterQA

Categories

Bug Tracking Supported

Categories

Bug Tracking Supported
Project Management Supported

Bug Tracking Features

Backlog Management Supported
Filtering Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Supported
Ticket Management Supported
Workflow Management Supported

Project Management Features

Agile Methodologies Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Not Supported
Resource Management Not Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Integrations

Ayven Not Supported
Bitbucket Not Supported
Bugsnag Not Supported
Checkvist Not Supported
Crowdin Not Supported
Feedback1 Not Supported
Google Chrome Supported
HivePro Uni5 Not Supported
Jira Not Supported
Maverix Not Supported
Meliora Testlab Not Supported
Pensero Not Supported
Rambox Not Supported
TestCaseLab Not Supported
TestLink Not Supported
TestRail Not Supported
Traqq Not Supported
Ubertesters Not Supported
Zendesk Not Supported
storywise Not Supported

Integrations

Ayven Supported
Bitbucket Supported
Bugsnag Supported
Checkvist Supported
Crowdin Supported
Feedback1 Supported
Google Chrome Not Supported
HivePro Uni5 Supported
Jira Supported
Maverix Supported
Meliora Testlab Supported
Pensero Supported
Rambox Supported
TestCaseLab Supported
TestLink Supported
TestRail Supported
Traqq Supported
Ubertesters Supported
Zendesk Supported
storywise Supported
Claim UI Zap and update features and information
Claim UI Zap and update features and information
Claim YouTrack and update features and information
Claim YouTrack and update features and information