Trustane VICIhost

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Trustane:

About

Trustane provides managed VICIdial hosting for contact centers. It provisions VICIdial on virtual private servers or dedicated-core infrastructure in multiple regions, and can install and manage it on customer-supplied servers. Its browser-based portal shows call-center floors and server status, with agent and supervisor wallboards and alerts for waiting callers, high campaign drop rates, low lead counts and screens that stop reporting. The service includes security hardening, patching, monitoring, nightly off-server backups, recording compression and retention, reports, and lead loading through VICIdial's API. Customers connect their own SIP carrier; Trustane does not sell call minutes or charge per agent. Hosted servers are billed hourly with a monthly cap, while customer-supplied hardware has a flat management fee. It supports outbound, inbound and blended campaigns using VICIdial.
VICIhost:

About

VICIhost offers Inbound ACD, outbound predictive dialing, inbound email handling, web-configurable IVRs, skills-based agent routing, voicemail boxes, full call recording, PBX functionality and much more. High-level data encryption is available from your agents’ web browsers all the way to the database back-end where your data is stored in our secure SSAE-16 certified hosting facilities. We use NIST-approved, strong encryption algorithms to safeguard your data. You can also send your customers to a secure IVR to collect sensitive information like credit card numbers to shield that. You get your own physical servers in one of our hosting facilities. We have hundreds of servers in our private hosted clusters that we maintain just for our hosted call center services. We only use Tier-3 datacenters with multiple internet backbone connections and redundant power solutions, so you know your service is going to work.
Trustane:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
VICIhost:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Trustane:

Audience

Call centers that run VICIdial
VICIhost:

Audience

Companies looking for a dedicated contact center hosting solution
Trustane:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
VICIhost:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Trustane:

API

Offers API Not Supported
VICIhost:

API

Offers API Not Supported
Trustane:

Screenshots and Videos

No images available
VICIhost:

Screenshots and Videos

Trustane:

Pricing

$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Version Not Supported
Free Trial Supported
VICIhost:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Trustane:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software
VICIhost:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Trustane:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported
VICIhost:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Trustane:

Company Information

Trustane
Founded: 2026
India
trustane.com
VICIhost:

Company Information

VICIhost
Founded: 2003
United States
www.vicihost.com
Trustane:

Alternatives

VICIdial

VICIdial

Vicidial Group
5.0 out of 5 stars
VICIhost:

Alternatives

Trustane:
VICIhost:
Readymode

Readymode

Readymode (formerly Xencall)
1.0 out of 5 stars
Trustane:
nPathi

nPathi

5.0 out of 5 stars
VICIhost:
DialedIn

DialedIn

4.8 out of 5 stars
Trustane:
KingAsterisk

KingAsterisk

KingAsterisk Technologies
VICIhost:
Greenlight CRM

Greenlight CRM

Greenlight Innovation
Trustane:
TLD CRM

TLD CRM

Esotech
VICIhost:
Trustane:

Categories

Managed Hosting Supported
VICIhost:

Categories

VICIhost:

Call Center Features

Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Not Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported
Reporting/Analytics Not Supported
Trustane:

Integrations

Gmail Not Supported
Google Sheets Not Supported
Insightly Not Supported
Lawmatics Not Supported
Mailchimp Not Supported
Pipedrive Not Supported
Salesforce Not Supported
TeamSupport Not Supported
VICIdial Supported
Vtiger CRM Not Supported
WordPress Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
VICIhost:

Integrations

Gmail Supported
Google Sheets Supported
Insightly Supported
Lawmatics Supported
Mailchimp Supported
Pipedrive Supported
Salesforce Supported
TeamSupport Supported
VICIdial Not Supported
Vtiger CRM Supported
WordPress Supported
Zendesk Supported
Zoho CRM Supported
Trustane:
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VICIhost:
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