TrueDEMpanagenda GmbH
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WorkBlazeHCL Technologies
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About
TrueDEM by panagenda is a Digital Experience Monitoring (DEM) solution purpose-built for Microsoft 365 environments. It gives IT teams end-to-end visibility into how employees actually experience Teams, Outlook, SharePoint, OneDrive, and other M365 workloads — correlating network performance, device health (CPU, memory, disk), Wi-Fi quality, and Microsoft 365 service health into a single, actionable view. TrueDEM proactively surfaces issues like poor Teams call quality, slow app load times, and degraded network paths before they generate help desk tickets, enabling IT to troubleshoot with root-cause data instead of guesswork. It supports agent-based endpoint monitoring alongside synthetic and real-user telemetry, offers week-over-week trend and anomaly detection, and delivers reporting for adoption, engagement, and experience benchmarking across sites, departments, or the whole tenant.
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About
Enable real-time monitoring to quantify user experience. Make the most of our digital experience monitoring solution powered by predictive workplace analytics and AIOps. Today, enterprises across the globe are experiencing a paradigm shift in employee expectations from a modern workplace. The "millennial" workforce values flexibility, diversity, and privacy. To improve workplace productivity, organizations need to grapple with a whole new set of challenges that come along. One of the challenges is that of dealing with the large amount of End User Computing (EUC) data generated by endpoint devices in enterprises. With the help of workplace analytics tools, this data can be leveraged by organizations to improve worker productivity and reduce inadvertent setbacks. HCLTech WorkBlaze proactively monitors large volumes of EUC data through its workplace data analytics engine, on a real-time basis to provide actionable data insights with transformative potential.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
IT Operations, Service Desk, and Digital Workplace teams at mid-to-large enterprises running Microsoft 365 at scale, including IT Directors and CIOs responsible for employee digital experience and Teams/M365 performance.
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Audience
HR departments and businesses seeking a solution to build an intelligent workplace to empower their employees
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Informationpanagenda GmbH
Founded: 2007
Germany
www.panagenda.com
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Company InformationHCL Technologies
India
www.hcltech.com/digital-foundation/workplace-analytics
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Integrations
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
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Integrations
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
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