TroktMeidh Technologies
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Video Call CenterCompunetix
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Related Products
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About
Trokt is a cloud-based platform that efficiently, accurately, and securely controls complex collaborations. From contract negotiation to collective bargaining, arbitration to mediation, issue tracking to grievance resolution, Trokt manages complex, multi-party collaborations in one easy to use platform so any participant can securely access and participate from anywhere at anytime using any device with all the relevant information directly at their fingertips. Trokt is the world's leading cost-effective, cloud-based platform for sensitive, multi-party collaborations. Trokt secures all communication from any number of team members on any number of teams, replacing the confusion of texts, phone calls, and emails about multiple versions of illegible redlined documents. The old-fashioned method of conducting collaborations electronically is overwhelmingly inefficient – leading to rushed and under-informed decisions with high error rates.
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About
Compunetix's Video Call Center (VCC) is a web-based solution built with dynamic WebRTC technologies, enabling one-click video connections without any downloads. Users can connect video calls from any device, with support for PSTN audio to WebRTC integration. VCC offers call center functionalities such as intelligent call routing, multiple queues, call transfer, and call escalation. Security is a priority, with support for encrypted video connections and HIPAA compliance for telehealth applications. The platform is available for cloud-based or dedicated deployment. VCC's easy-to-use video interfaces streamline communication and simplify the experience for all users. Additional features include real-time video call transfer, automated queuing, real-time dashboards, reporting, multi-party call capabilities, multi-tenant support, call monitoring, and advanced collaboration functionalities like application sharing, file transfer, and chat.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Collaboration platform for companies
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Audience
Teams and businesses interested in a solution to communicate with clients through voice, data, or video
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$9 per user per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMeidh Technologies
Founded: 2013
United States
www.trokt.org
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Company InformationCompunetix
Founded: 1968
United States
www.compunetix.com/unified-collaboration/video-conferencing/video-call-center/
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Categories |
Categories |
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Collaboration Features
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
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Integrations
WebRTC
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