Trackr

Trackr

Shopify
+
+

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About

Integrates with 900+ carriers worldwide, so you and your customers always know where each package is. Let your customers track order status by enabling automated email notifications. No more “where’s my order” complaints. Support AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet & ePacket (China Post, China EMS), easily hide Chinese origins. The parcel tracking app provides a branded experience by simply customizing the tracking template to match your store design. You can choose colors for the text, buttons, and background, as well as select which tracking info to display. You can also add a message in the "seller's message" field. Plus, you can enable product recommendations on the Tracking page to generate additional revenue. Keep customers updated and remove “where is my order” customer care queries. Find order information themselves any time at your store's tracking page (using their shipment tracking number or order ID + email combination).

About

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide. Find out more at parcelLab.com

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to enhance customer post-purchase experience and increase sales

Audience

Operations experience management platform for organizations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Shopify
Latvia
apps.shopify.com/trackr

Company Information

parcelLab
Founded: 2015
United States
parcellab.com

Alternatives

Alternatives

Categories

Shipment Tracking Supported

Categories

Returns Management Supported
Shipment Tracking Supported
Shipping Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Not Supported
For eCommerce Supported
For Freight Not Supported
Status Tracking Supported
Website Integration Supported

Integrations

Budbee Not Supported
Delhivery Not Supported
FedEx Ship Manager Not Supported
Flip Not Supported
Paack Not Supported
SAP Store Not Supported
SEUR PRO Not Supported
Salesforce Not Supported
Zendesk Not Supported

Integrations

Budbee Supported
Delhivery Supported
FedEx Ship Manager Supported
Flip Supported
Paack Supported
SAP Store Supported
SEUR PRO Supported
Salesforce Supported
Zendesk Supported
Claim Trackr and update features and information
Claim Trackr and update features and information
Claim parcelLab and update features and information
Claim parcelLab and update features and information