Tracker

Tracker

TrackerRMS
itris 9

itris 9

Itec Systems
+
+

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About

For all your sales and recruiting needs, Tracker helps you build better with a cloud-based all-in-one recruitment ATS and sales CRM solution. Perfect for all kinds of staffing and consulting businesses, Tracker helps firms grow by creating better relationships. From applicant sourcing and placement to employee onboarding, Tracker streamlines the entire recruitment workflow, increasing recruiter, candidate, and client success.

About

Looking for the best recruitment software? Look no further than itris Recruitment CRM! With over 25 years of experience in the recruitment and staffing industry, we offer cutting-edge technology to help recruiters and agencies worldwide maximize their efficiency and productivity. Our highly scalable, Microsoft SQL-based CRM offers a wide range of functionality, integrations, and features to suit a variety of workflows and recruitment businesses. With our innovative approach to software and commitment to customers, we have built a reputation for enhancing growth and profitability with some of the world's leading recruitment brands. If you're looking for cloud-based recruitment software, we have you covered. Our cloud-based recruitment software is fast, reliable, and our commitment to customer service means we offer the best support and guidance to help you succeed.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Recruitment, consulting or in house staffing business in the professional services market.

Audience

Recruiters

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$75.00/month/user
$75.00/month/user
Additional Packages
$15.00/month/user
Free Version
Free Trial

Pricing

£60
Range from £60-£120 pcm
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Kristen responded immediately to my mobile app issue and resolved the problem promptly and professionally. Software/technology is only as good as the support behind it, and I have been very pleased with Kristen and Tracker overall during our first year of business. I definitely made the right choice.
  • I had someone managing my database and server. When he retired, I had no idea what to do because I wanted to manage my data but had NO IDEA how to do it. Tracker RMS made it possible for me to accomplish all of my goals in a completely customizable way.
  • I love the product itself, very intuitive, easy to use, great self-serve training and customization and very quick, responsive team of CS folks. Highly recommend Tracker I've used many ATS's and this is a current FAV!
  • Tracker offers an extremely easy, intuitive interface that makes onboarding and training with the program simpler. Everything is 100% customizable to the end user. It has provided a new level of organization and clarity to our data as well as allowed us to implement more automation in our day-to-day tasks - relieving time and pressure from our team members. The analytics tool from running campaigns and sequences provides great insight into our messaging. Their support team is extremely responsive & quick to action. Their knowledge, experience, and patience are greatly appreciated.
  • The Tracker system provides an elegant and easy to navigate user interface that features all the necessary functions of an effective ATS. The Tracker Academy is a huge bonus - videos and help files are very important as a new user. Once the system is configured to your own processes, the workflow makes it easy to track candidates, leads, and client contacts, as well as to manage the sourcing, presentation, interview, rejection, offer and placement of resources in the system. The system allows for ease of collecting information from the candidates including due diligence documents required by clients/legislative bodies. The time entry/tracking system is a real bonus that allows for efficient and effective collection and management of 3rd party contractor time entry and approvals. The system has numerous automation features and now with AI, is becoming even more integral to our candidate/placement records management processes.

Cons

  • So far, I do not have any negatives to discuss. I am very pleased overall.
  • It took me a while to set up. It took longer than I thought, but I am glad I stuck with it. Allow me to share I am not a technical person.
  • Nothing so far. Staffing cannot run efficiently with a good ATS and Tracker is proving to be everything promised!
  • While the CRM is user-friendly, some team members found the initial learning curve slightly steep, requiring a bit of time and training to fully grasp all its functionalities.
  • Because there are so many features, it can take time to really understand how they work together and how the data flows through to really get the full benefit of all these features. This is just a matter of time and effort. Some of the naming conventions are inconsistent between the training videos and live DB, but I understand this is going to be resolved in the near future. Minor missing features such as the ability to store documents in certain record types, but this will come with time. The text editor in the templates section could use improvement as formatting can be a challenge. It would be nice to be able to pull all data into one file in order to filter and manipulate as needed, but the reports are good enough - just not the most intuitive. Once you get the hang of how data is stored, it becomes easier to build reports. The biggest CON is that clients don't get a 'sandbox' or test environment based on their own set up in which to trial new features, processes and workflows. This is the key difference between a 4 and 5 star review for me.

Pros & Cons from Real Users

Pros

  • User interface is spot on, real innovation and attention to detail. Decent workflows, regular updates, free training and user support.

Cons

  • Doesn’t work properly on my MAC but not really a buggy!

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TrackerRMS
Founded: 2005
United States
www.tracker-rms.com

Company Information

Itec Systems
Founded: 1998
United Kingdom
www.itris.co.uk

Alternatives

Alternatives

hireEZ

hireEZ

HireTeamMate
hireEZ

hireEZ

HireTeamMate
Greenhouse

Greenhouse

Greenhouse Software
Tracker

Tracker

TrackerRMS
JobAdder

JobAdder

Job Adder

Categories

Categories

Recruiting Features

Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal

Recruiting Agency Features

Assessments
Background Screening
Billing & Invoicing
Candidate Management
CRM
Internal HR
Interview Management
Job Posting
Lead & Sales Management
Payroll Management
Reference Checking
Resume Parsing
Resume Search
Self Service Portal

Staffing Features

Billing & Invoicing
Candidate Management
CRM
Interview Management
Job Board Posting
Job Requisition
Onboarding
Payroll Management
Self Service Portal
Temporary Staffing

Applicant Tracking Features

Assessments
Background Screening
Candidate Management
Collaboration Tools
Internal HR
Interview Management
Interview Scheduling
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Resume Search
Self Service Portal
Workflow Management

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Job Board Features

Application Management
Billing & Invoicing
Built-in ATS
Discount / Package Management
Employer Accounts
Job Management
Job Marketplace
Matching Engine
Resume Posting
Resume Search

Recruiting Features

Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal

Recruiting Agency Features

Assessments
Background Screening
Billing & Invoicing
Candidate Management
CRM
Internal HR
Interview Management
Job Posting
Lead & Sales Management
Payroll Management
Reference Checking
Resume Parsing
Resume Search
Self Service Portal

Staffing Features

Billing & Invoicing
Candidate Management
CRM
Interview Management
Job Board Posting
Job Requisition
Onboarding
Payroll Management
Self Service Portal
Temporary Staffing

Diversity Recruiting Features

Analytics / Data
Blind Pre-Employment Screening
Candidate Evaluations
Diverse Candidate Sourcing
Eliminate Unconscious Bias
Employee Referral
Improve Interview / Review Process
Job Board
Unbiased Job Descriptions

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Integrations

Microsoft Outlook
BroadBean
CareerBuilder
DaXtra
Indeed
LinkedIn
LinkedIn Recruiter
Microsoft Excel
Microsoft Exchange
Microsoft Teams
QuickBooks Online
Rackspace
Skillfully
SourceWhale
Squire
WhatsApp
Windows 10
Windows 11
Zapier

Integrations

Microsoft Outlook
BroadBean
CareerBuilder
DaXtra
Indeed
LinkedIn
LinkedIn Recruiter
Microsoft Excel
Microsoft Exchange
Microsoft Teams
QuickBooks Online
Rackspace
Skillfully
SourceWhale
Squire
WhatsApp
Windows 10
Windows 11
Zapier
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