Tracker

Tracker

TrackerRMS
itris 9

itris 9

Itec Systems
+
+

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About

For all your sales and recruiting needs, Tracker helps you build better with a cloud-based all-in-one recruitment ATS and sales CRM solution. Perfect for all kinds of staffing and consulting businesses, Tracker helps firms grow by creating better relationships. From applicant sourcing and placement to employee onboarding, Tracker streamlines the entire recruitment workflow, increasing recruiter, candidate, and client success.

About

Looking for the best recruitment software? Look no further than itris Recruitment CRM! With over 25 years of experience in the recruitment and staffing industry, we offer cutting-edge technology to help recruiters and agencies worldwide maximize their efficiency and productivity. Our highly scalable, Microsoft SQL-based CRM offers a wide range of functionality, integrations, and features to suit a variety of workflows and recruitment businesses. With our innovative approach to software and commitment to customers, we have built a reputation for enhancing growth and profitability with some of the world's leading recruitment brands. If you're looking for cloud-based recruitment software, we have you covered. Our cloud-based recruitment software is fast, reliable, and our commitment to customer service means we offer the best support and guidance to help you succeed.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Supported

Audience

Recruitment, consulting or in house staffing business in the professional services market.

Audience

Recruiters

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$75.00/month/user
$75.00/month/user
Additional Packages
$15.00/month/user
Free Version Not Supported
Free Trial Supported

Pricing

£60
Range from £60-£120 pcm
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Kristen responded immediately to my mobile app issue and resolved the problem promptly and professionally. Software/technology is only as good as the support behind it, and I have been very pleased with Kristen and Tracker overall during our first year of business. I definitely made the right choice.
  • I had someone managing my database and server. When he retired, I had no idea what to do because I wanted to manage my data but had NO IDEA how to do it. Tracker RMS made it possible for me to accomplish all of my goals in a completely customizable way.
  • I love the product itself, very intuitive, easy to use, great self-serve training and customization and very quick, responsive team of CS folks. Highly recommend Tracker I've used many ATS's and this is a current FAV!
  • Tracker offers an extremely easy, intuitive interface that makes onboarding and training with the program simpler. Everything is 100% customizable to the end user. It has provided a new level of organization and clarity to our data as well as allowed us to implement more automation in our day-to-day tasks - relieving time and pressure from our team members. The analytics tool from running campaigns and sequences provides great insight into our messaging. Their support team is extremely responsive & quick to action. Their knowledge, experience, and patience are greatly appreciated.
  • The Tracker system provides an elegant and easy to navigate user interface that features all the necessary functions of an effective ATS. The Tracker Academy is a huge bonus - videos and help files are very important as a new user. Once the system is configured to your own processes, the workflow makes it easy to track candidates, leads, and client contacts, as well as to manage the sourcing, presentation, interview, rejection, offer and placement of resources in the system. The system allows for ease of collecting information from the candidates including due diligence documents required by clients/legislative bodies. The time entry/tracking system is a real bonus that allows for efficient and effective collection and management of 3rd party contractor time entry and approvals. The system has numerous automation features and now with AI, is becoming even more integral to our candidate/placement records management processes.

Cons

  • So far, I do not have any negatives to discuss. I am very pleased overall.
  • It took me a while to set up. It took longer than I thought, but I am glad I stuck with it. Allow me to share I am not a technical person.
  • Nothing so far. Staffing cannot run efficiently with a good ATS and Tracker is proving to be everything promised!
  • While the CRM is user-friendly, some team members found the initial learning curve slightly steep, requiring a bit of time and training to fully grasp all its functionalities.
  • Because there are so many features, it can take time to really understand how they work together and how the data flows through to really get the full benefit of all these features. This is just a matter of time and effort. Some of the naming conventions are inconsistent between the training videos and live DB, but I understand this is going to be resolved in the near future. Minor missing features such as the ability to store documents in certain record types, but this will come with time. The text editor in the templates section could use improvement as formatting can be a challenge. It would be nice to be able to pull all data into one file in order to filter and manipulate as needed, but the reports are good enough - just not the most intuitive. Once you get the hang of how data is stored, it becomes easier to build reports. The biggest CON is that clients don't get a 'sandbox' or test environment based on their own set up in which to trial new features, processes and workflows. This is the key difference between a 4 and 5 star review for me.

Pros & Cons from Real Users

Pros

  • User interface is spot on, real innovation and attention to detail. Decent workflows, regular updates, free training and user support.

Cons

  • Doesn’t work properly on my MAC but not really a buggy!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

TrackerRMS
Founded: 2005
United States
www.tracker-rms.com

Company Information

Itec Systems
Founded: 1998
United Kingdom
www.itris.co.uk

Alternatives

Alternatives

hireEZ

hireEZ

HireTeamMate
hireEZ

hireEZ

HireTeamMate
Greenhouse

Greenhouse

Greenhouse Software
Tracker

Tracker

TrackerRMS
JobAdder

JobAdder

Job Adder

Categories

Applicant Tracking Supported
Candidate Sourcing Supported
CRM Supported
Job Board Supported
Recruiting Supported
Recruiting Agency Supported
Staffing Supported

Categories

Recruiting Supported
Recruiting Agency Supported
Staffing Supported

Recruiting Features

Assessments Supported
Background Screening Not Supported
CRM Supported
Interaction Tracking Supported
Internal HR Supported
Interview Management Supported
Job Board Posting Supported
Job Requisition Supported
Onboarding Supported
Recruiting Firms Supported
Reference Checking Supported
Resume Parsing Supported
Self Service Portal Supported

Recruiting Agency Features

Assessments Supported
Background Screening Not Supported
Billing & Invoicing Supported
Candidate Management Supported
CRM Supported
Internal HR Supported
Interview Management Supported
Job Posting Supported
Lead & Sales Management Supported
Payroll Management Not Supported
Reference Checking Supported
Resume Parsing Supported
Resume Search Supported
Self Service Portal Supported

Staffing Features

Billing & Invoicing Supported
Candidate Management Supported
CRM Supported
Interview Management Supported
Job Board Posting Supported
Job Requisition Supported
Onboarding Supported
Payroll Management Not Supported
Self Service Portal Supported
Temporary Staffing Supported

Applicant Tracking Features

Assessments Not Supported
Background Screening Not Supported
Candidate Management Supported
Collaboration Tools Supported
Internal HR Supported
Interview Management Supported
Interview Scheduling Supported
Job Board Posting Supported
Job Requisition Supported
Onboarding Supported
Recruiting Firms Supported
Reference Checking Not Supported
Resume Parsing Supported
Resume Search Supported
Self Service Portal Supported
Workflow Management Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Job Board Features

Application Management Supported
Billing & Invoicing Not Supported
Built-in ATS Not Supported
Discount / Package Management Not Supported
Employer Accounts Not Supported
Job Management Not Supported
Job Marketplace Not Supported
Matching Engine Not Supported
Resume Posting Not Supported
Resume Search Not Supported

Recruiting Features

Assessments Supported
Background Screening Supported
CRM Supported
Interaction Tracking Supported
Internal HR Supported
Interview Management Supported
Job Board Posting Supported
Job Requisition Supported
Onboarding Supported
Recruiting Firms Supported
Reference Checking Supported
Resume Parsing Supported
Self Service Portal Supported

Recruiting Agency Features

Assessments Supported
Background Screening Supported
Billing & Invoicing Supported
Candidate Management Supported
CRM Supported
Internal HR Supported
Interview Management Supported
Job Posting Supported
Lead & Sales Management Supported
Payroll Management Supported
Reference Checking Supported
Resume Parsing Supported
Resume Search Supported
Self Service Portal Supported

Staffing Features

Billing & Invoicing Supported
Candidate Management Supported
CRM Supported
Interview Management Supported
Job Board Posting Supported
Job Requisition Supported
Onboarding Supported
Payroll Management Supported
Self Service Portal Supported
Temporary Staffing Supported

Diversity Recruiting Features

Analytics / Data Supported
Blind Pre-Employment Screening Not Supported
Candidate Evaluations Supported
Diverse Candidate Sourcing Supported
Eliminate Unconscious Bias Not Supported
Employee Referral Supported
Improve Interview / Review Process Supported
Job Board Supported
Unbiased Job Descriptions Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Supported
Employee Awards Supported
Employee Guides Supported
Employee Recognition Supported
Feedback Management Supported
Goal Management Supported
Health & Wellness Programs Supported
Performance Management Supported
Pulse Surveys Not Supported

Integrations

Microsoft Outlook Supported
BroadBean Not Supported
CareerBuilder Supported
CloudCall Supported
DaXtra Not Supported
Gmail Supported
HubSpot Customer Platform Supported
Indeed Supported
LinkedIn Supported
Microsoft Excel Not Supported
Microsoft Teams Supported
QuickBooks Desktop Pro Supported
Rackspace Not Supported
RocketReach Supported
Squire Not Supported
TextUs Supported
WhatsApp Supported
Windows 11 Not Supported
ZipRecruiter Supported

Integrations

Microsoft Outlook Supported
BroadBean Supported
CareerBuilder Not Supported
CloudCall Not Supported
DaXtra Supported
Gmail Not Supported
HubSpot Customer Platform Not Supported
Indeed Not Supported
LinkedIn Not Supported
Microsoft Excel Supported
Microsoft Teams Not Supported
QuickBooks Desktop Pro Not Supported
Rackspace Supported
RocketReach Not Supported
Squire Supported
TextUs Not Supported
WhatsApp Not Supported
Windows 11 Supported
ZipRecruiter Not Supported
Claim Tracker and update features and information
Claim Tracker and update features and information
Claim itris 9 and update features and information
Claim itris 9 and update features and information