eBoss

eBoss

eBoss Recruitment Software
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About

TrackerRMS is an intelligent recruitment management platform that helps staffing and recruiting agencies run the whole business in one place. ATS, CRM, back office, and integrations share one record, so nothing gets lost between winning the client and filling the role. Every credential is tracked and every expiry caught before a non-compliant placement goes out. Automation and EVA handle the check-ins, reminders, and admin, so recruiters stay on the phone with the people who matter. Fill rates, margins, pipeline health, and source attribution sit in plain sight, without anyone compiling a report. The full platform works on any device, and Watchdogs flag end dates and expiries before anyone has to ask. Recruitment is a relationship business. Tracker handles the operational, so the desk stays personal.

About

Core features assist you in the basics of recruitment. These are the tools that really help you to run a business – whether you are just starting up, or a seasoned pro. eBoss recruitment software will always provide our customers with a competitive advantage. We do this through innovations in recruitment technology, and through a peerless support service which welcomes every new customer into our family of businesses. eBoss assists you as a recruiter in every step of your journey. We help established firms to reduce baseline operating costs and raise performance. We aid recruitment start-ups who need a cost-efficient solution; helping them to keep pace with competitors right out of the starting blocks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Staffing and recruiting agencies placing temporary, contract, and permanent talent across North America, the UK, Europe, and ANZ.

Audience

Companies of all sizes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99.00/month/user
$99.00/month/user
Additional Packages
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Kristen responded immediately to my mobile app issue and resolved the problem promptly and professionally. Software/technology is only as good as the support behind it, and I have been very pleased with Kristen and Tracker overall during our first year of business. I definitely made the right choice.
  • I had someone managing my database and server. When he retired, I had no idea what to do because I wanted to manage my data but had NO IDEA how to do it. Tracker RMS made it possible for me to accomplish all of my goals in a completely customizable way.
  • I love the product itself, very intuitive, easy to use, great self-serve training and customization and very quick, responsive team of CS folks. Highly recommend Tracker I've used many ATS's and this is a current FAV!
  • Tracker offers an extremely easy, intuitive interface that makes onboarding and training with the program simpler. Everything is 100% customizable to the end user. It has provided a new level of organization and clarity to our data as well as allowed us to implement more automation in our day-to-day tasks - relieving time and pressure from our team members. The analytics tool from running campaigns and sequences provides great insight into our messaging. Their support team is extremely responsive & quick to action. Their knowledge, experience, and patience are greatly appreciated.
  • The Tracker system provides an elegant and easy to navigate user interface that features all the necessary functions of an effective ATS. The Tracker Academy is a huge bonus - videos and help files are very important as a new user. Once the system is configured to your own processes, the workflow makes it easy to track candidates, leads, and client contacts, as well as to manage the sourcing, presentation, interview, rejection, offer and placement of resources in the system. The system allows for ease of collecting information from the candidates including due diligence documents required by clients/legislative bodies. The time entry/tracking system is a real bonus that allows for efficient and effective collection and management of 3rd party contractor time entry and approvals. The system has numerous automation features and now with AI, is becoming even more integral to our candidate/placement records management processes.

Cons

  • So far, I do not have any negatives to discuss. I am very pleased overall.
  • It took me a while to set up. It took longer than I thought, but I am glad I stuck with it. Allow me to share I am not a technical person.
  • Nothing so far. Staffing cannot run efficiently with a good ATS and Tracker is proving to be everything promised!
  • While the CRM is user-friendly, some team members found the initial learning curve slightly steep, requiring a bit of time and training to fully grasp all its functionalities.
  • Because there are so many features, it can take time to really understand how they work together and how the data flows through to really get the full benefit of all these features. This is just a matter of time and effort. Some of the naming conventions are inconsistent between the training videos and live DB, but I understand this is going to be resolved in the near future. Minor missing features such as the ability to store documents in certain record types, but this will come with time. The text editor in the templates section could use improvement as formatting can be a challenge. It would be nice to be able to pull all data into one file in order to filter and manipulate as needed, but the reports are good enough - just not the most intuitive. Once you get the hang of how data is stored, it becomes easier to build reports. The biggest CON is that clients don't get a 'sandbox' or test environment based on their own set up in which to trial new features, processes and workflows. This is the key difference between a 4 and 5 star review for me.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Tracker
Founded: 2005
United States
www.tracker-rms.com/

Company Information

eBoss Recruitment Software
www.ebossrecruitment.com

Alternatives

Alternatives

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hireEZ

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TE Recruit

TE Recruit

Top Echelon Software
Eploy

Eploy

ITS Software Systems
Recruit Wizard

Recruit Wizard

Wizardsoft

Categories

Applicant Tracking Supported
Candidate Sourcing Supported
CRM Supported
Job Board Supported
Recruiting Supported
Recruiting Agency Supported
Staffing Supported

Categories

Recruiting Supported
Recruiting Agency Supported

Recruiting Features

Assessments Supported
Background Screening Not Supported
CRM Supported
Interaction Tracking Supported
Internal HR Supported
Interview Management Supported
Job Board Posting Supported
Job Requisition Supported
Onboarding Supported
Recruiting Firms Supported
Reference Checking Supported
Resume Parsing Supported
Self Service Portal Supported

Recruiting Agency Features

Assessments Supported
Background Screening Not Supported
Billing & Invoicing Supported
Candidate Management Supported
CRM Supported
Internal HR Supported
Interview Management Supported
Job Posting Supported
Lead & Sales Management Supported
Payroll Management Not Supported
Reference Checking Supported
Resume Parsing Supported
Resume Search Supported
Self Service Portal Supported

Applicant Tracking Features

Assessments Not Supported
Background Screening Not Supported
Candidate Management Supported
Collaboration Tools Supported
Internal HR Supported
Interview Management Supported
Interview Scheduling Supported
Job Board Posting Supported
Job Requisition Supported
Onboarding Supported
Recruiting Firms Supported
Reference Checking Not Supported
Resume Parsing Supported
Resume Search Supported
Self Service Portal Supported
Workflow Management Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Job Board Features

Application Management Supported
Billing & Invoicing Not Supported
Built-in ATS Supported
Discount / Package Management Not Supported
Employer Accounts Not Supported
Job Management Supported
Job Marketplace Not Supported
Matching Engine Supported
Resume Posting Not Supported
Resume Search Supported

Recruitment Marketing Features

Candidate Relationship Management Supported
Careers Page Supported
Custom Branding Supported
Email Marketing Supported
Internal HR Not Supported
Marketing Automation Supported
Multi-Channel Marketing Supported
Recruitment Management Supported
Reporting / Analytics Supported
SMS / Text Messaging Supported
Social Recruiting Not Supported

Staffing Features

Billing & Invoicing Supported
Candidate Management Supported
CRM Supported
Interview Management Supported
Job Board Posting Supported
Job Requisition Supported
Onboarding Supported
Payroll Management Not Supported
Self Service Portal Supported
Temporary Staffing Supported

Recruiting Features

Assessments Not Supported
Background Screening Not Supported
CRM Not Supported
Interaction Tracking Supported
Internal HR Supported
Interview Management Not Supported
Job Board Posting Supported
Job Requisition Not Supported
Onboarding Not Supported
Recruiting Firms Supported
Reference Checking Not Supported
Resume Parsing Supported
Self Service Portal Not Supported

Recruiting Agency Features

Assessments Not Supported
Background Screening Not Supported
Billing & Invoicing Not Supported
Candidate Management Supported
CRM Not Supported
Internal HR Not Supported
Interview Management Not Supported
Job Posting Not Supported
Lead & Sales Management Not Supported
Payroll Management Not Supported
Reference Checking Not Supported
Resume Parsing Supported
Resume Search Supported
Self Service Portal Not Supported

Integrations

SourceWhale Supported
idibu Supported
Allsorter Supported
Asendia AI Supported
BroadBean Supported
CloudCall Supported
Gmail Supported
Google Chrome Supported
HeyMilo AI Supported
HubSpot CRM Supported
Indeed Supported
JobRobotix Supported
Jobma Supported
Microsoft 365 Supported
QuickBooks Desktop Pro Supported
RingCentral RingEX Supported
Ringover Supported
WhatsApp Supported
Xero Supported
Zapier Supported

Integrations

SourceWhale Supported
idibu Supported
Allsorter Not Supported
Asendia AI Not Supported
BroadBean Not Supported
CloudCall Not Supported
Gmail Not Supported
Google Chrome Not Supported
HeyMilo AI Not Supported
HubSpot CRM Not Supported
Indeed Not Supported
JobRobotix Not Supported
Jobma Not Supported
Microsoft 365 Not Supported
QuickBooks Desktop Pro Not Supported
RingCentral RingEX Not Supported
Ringover Not Supported
WhatsApp Not Supported
Xero Not Supported
Zapier Not Supported
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