Tour Manager

Tour Manager

1.0 out of 5 stars
rivonOS

rivonOS

Acres4u Technologies Pvt Ltd
Tour Manager rivonOS

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Tour Manager:

About

Tour Manager helps you save time, providing a simple solution to manage all of your bookings from one calendar. Tour Manager provides an Online Booking Solution for your own website, Visitor Information Centres and Agents. Tour Manager integrates with leading accounting systems, which makes the management of your daily sales uncomplicated. Tour Manager includes an Advanced Reporting suite that allows you to build your own reports and capture the statistics you want to know! Tour Manager has the only direct connection to Bookeasy. This allows for your product to be booked by up to 170 Visitor Information Centres throughout Australia and the option to setup your own agents. Our friendly support team are available by phone and email support to answer all your questions and help you make the most out of Tour Manager. Tour Manager is Australia’s longest running and number one Tour Management System.
rivonOS:

About

rivonOS is coworking and managed-office management software designed for operators in India. Members use a mobile-friendly web app, with no app download required, to book rooms, invite guests, report problems, view benefits and follow events. Centre teams manage visitors, bookings, service requests, parcel deliveries and events from one workspace. Business teams can track leads and live inventory, prepare quotes with discount approvals, manage agreements, issue GST invoices, record TDS and collections, and handle renewals. Leadership dashboards show occupancy, revenue and outstanding dues across centres. The platform is intended for coworking, managed-office and flexible-workspace operators, including centre and community managers, sales and finance teams, executives and members. It supports workflows for operating one centre or a multi-centre portfolio.
Tour Manager:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
rivonOS:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Tour Manager:

Audience

Companies and businesses searching for a solution to manage and improve their operations
rivonOS:

Audience

Built for Indian coworking, managed office and flex workspace operators of every size, from one 100-seat centre to multi-city portfolios. Used by founders and leadership, centre and community managers, sales teams and finance teams, and by members who book rooms and invite guests from their phone.
Tour Manager:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
rivonOS:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Tour Manager:

API

Offers API Not Supported
rivonOS:

API

Offers API Not Supported
Tour Manager:

Screenshots and Videos

rivonOS:

Screenshots and Videos

No images available
Tour Manager:

Pricing

$69 per month
Free Version Supported
Free Trial Supported
rivonOS:

Pricing

₹4,900/centre/month
Core starts at ₹4,900 per centre per month with yearly billing; monthly billing is about 20% higher. Add-on packs cost ₹1,900–₹3,900 per centre per month, and the full bundle costs ₹12,900 per centre per month. Prices are in rupees, plus 18% GST. One-time setup, data import and training cost ₹15,000 per centre, waived on yearly plans with all packs. Centres over 500 seats count as two. There are no per-user fees.
Free Version Not Supported
Free Trial Supported
Tour Manager:

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
rivonOS:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Tour Manager:

Pros & Cons from Real Users

Pros

  • We have used Tour Manager for nine months and unfortunately cannot recommend the system in its current state. The platform has ongoing issues that have not been resolved despite repeated requests, including: Photos not uploading Descriptions displaying incorrectly Inaccurate information we cannot correct A clunky, outdated user experience No progress on fixes despite ongoing communication These issues directly affect how our business is represented to visitors and have created reputational risk. We have a signed contract and clear email trails confirming the correct information, yet the system still displays inaccurate content. The platform is also significantly more expensive than competitors, without delivering the reliability or functionality expected at this price point. We value strong partnerships and clear communication, but after nine months without resolution, we cannot recommend Tour Manager to other operators until these core issues are addressed.

Cons

  • Photos do not upload — our listing has remained incomplete for nine months. Descriptions are incorrect — despite a signed contract and email confirmation of the correct content. Inaccurate information displayed to guests — and we cannot correct it ourselves. System is slow and clunky — guests have questioned whether the site is legitimate. No weekend or overnight support — most issues occur outside business hours, leaving us unable to operate. Concerns treated as user error — rather than system faults, despite screenshots and documentation. No issues resolved in nine months — repeated follow‑ups have not resulted in any fixes. Zero bookings through the platform — every guest has contacted us directly due to lack of trust in the system. High cost compared to competitors — approximately double the price without delivering expected functionality. Significant time burden — we spend ~30 minutes per guest reassuring them and manually processing bookings.
Tour Manager:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
rivonOS:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Tour Manager:

Company Information

Tour Manager
Founded: 2011
Australia
tourmanager.com.au
rivonOS:

Company Information

Acres4u Technologies Pvt Ltd
Founded: 2021
India
www.acres4u.in
Tour Manager:

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Tour Manager:

Categories

Tour Operator Supported
rivonOS:

Categories

Tour Manager:

Tour Operator Features

Accommodation Booking Not Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Supported
Custom Packages Not Supported
Customer Management Supported
GDS / OTA Integration Not Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Not Supported
Website Management Not Supported
Tour Manager:

Integrations

Amazon SES Not Supported
rivonOS:

Integrations

Amazon SES Supported
Tour Manager:
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rivonOS:
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