Time Matters

Time Matters

LexisNexis
1.0 out of 5 stars
eimmigration by Cerenade

eimmigration by Cerenade

Cerenade
5.0 out of 5 stars
Time Matters eimmigration by Cerenade

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Time Matters:

About

Firms rely on Time Matters as an adaptable solution that improves sharing of information, collaboration, process workflows, and more. Fully customize your own workflows, precedents, forms, and documents. Optimize sharing of information among staff with a centralized database of matters. Generate documents rapidly with Merge Templates while reducing errors associated with manual creation. Maintain an automated record of all your work related to a case, to reduce malpractice risks.
eimmigration by Cerenade:

About

eimmigration is case management software that helps law practices and non-profits simplify immigration casework. 17,000+ immigration attorneys, paralegals, caseworkers, and operations leaders choose it to: - Get back 2 days every week - Prepare accurate petitions 4x faster - Complete intakes 10 days sooner - Keep clients informed 24/7 - Boost practice growth & profitability This all-in-one system includes everything you need to manage your cases, clients, forms, and firm. The team behind eimmigration have been building digital tools that drive efficiency in immigration law for 30 years. The company is rooted in a single mission—to make casework easier for immigration law professionals.
Time Matters:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
eimmigration by Cerenade:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Time Matters:

Audience

Law firms with 5 to 50 attorneys
eimmigration by Cerenade:

Audience

Immigration Law Firms
Time Matters:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
eimmigration by Cerenade:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Time Matters:

API

Offers API Not Supported
eimmigration by Cerenade:

API

Offers API Supported
Time Matters:

Screenshots and Videos

eimmigration by Cerenade:

Screenshots and Videos

Time Matters:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
eimmigration by Cerenade:

Pricing

$55 per user per month
Included in all plans:
Contact Management
Case Management
Administrative Tools
Caseworker Portal
Client Portal
Questionnaires
Custom Intake Forms
Process Steps with Activities
Customizable Case Processes
Google Calendar & Office 365 Calendar Integration
Document Assembly
No Per Case Fees
Forms Management
Letter Merge
Blank Forms
Tickler
e-Signatures
Standard Reports
Custom Fields
Custom User Settings

Optional Modules:
Custom Reports
Cloud Storage
E-Filing
Billing or QuickBooks Billing
Credit Card Processing2
SMS Notifications
Acuity Scheduling
USCIS/Visa Bulletin TimesTracker
Advanced Authentication
Time Keeper
Mail! Anywhere
Messaging
Case Initiation Request
Conflict of Interest Check
Free Version Not Supported
Free Trial Supported
Time Matters:

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5
eimmigration by Cerenade:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Time Matters:

Pros & Cons from Real Users

Pros

  • Not sure. It seemed like a good program until we needed technical support.

Cons

  • I am a very dissatisfied Time Matters customer. If you have a choice between TM and a similar software company chose the latter. Customer support is terrible. My company has had a major problem with the TM software beginning prior to Thanksgiving 2019.
eimmigration by Cerenade:

Pros & Cons from Real Users

Pros

  • The layout makes it easy to access all the tools I need to get my work done. It's quick and manageable.
  • We have had a very positive experience using Cerenade in our immigration practice. One of the aspects that stands out most is how easy the platform is to navigate. The system is well organized, and the case structure makes it simple to locate client information, documents, and case notes quickly. For a busy immigration office handling multiple case types such as Adjustment of Status, Consular Processing, and U Visa cases, having a platform where everything is centralized and clearly structured is extremely valuable. The interface is intuitive, allowing our legal assistants and support staff to learn the workflow without a long training period. Features such as case timelines, document storage, and internal notes are easy to access, which helps our team maintain efficiency and accuracy when working on client files.
  • I like that the system is very simple easy to navigate and very straightforward.
  • eIMMIGRATION is a very useful system for immigration practices with lots of features and customization to fit our needs. The support staff is incredibly helpful and always quick to reply with solutions or brainstorm processes. When there are issues with the software they are great about addressing them.
  • Very efficient. Service has been very reliable. I loved it. Whenever I had any issue, the customer service was ready to help. Very helpful, friendly, and professional.

Cons

  • I don't like that only one user can access an account at one time.
  • enhancements to automation and AI tools could make document assembly, case tracking, and reporting even more efficient for firms managing large case volumes.
  • I haven't come across any cons since the system is very reliable.
  • Depending on the type of cases, eIMMIGRATION can be inconsistent in how much software is built out in the form mapping and reports. Though they are quick to provide workarounds, it would be helpful in the long term if there was more support for CA state forms and an easier custom form mapping interface.
  • Few brackets are non-responsive out has glitches. State or zip code wouldn’t pop up although they are filled up in clients’ profile, especially on G-28. There are few other spots where such issues are there. If Cerenade uses all the forms to test time by time, that could be very helpful to detect and improve the system.
Time Matters:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
eimmigration by Cerenade:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Time Matters:

Company Information

LexisNexis
Founded: 1970
United Kingdom
pclawtimematters.com/product-timematters/
eimmigration by Cerenade:

Company Information

Cerenade
Founded: 1992
United States
get.eimmigration.com
Time Matters:

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Time Matters:

Categories

eimmigration by Cerenade:

Categories

E-Filing Supported
Forms Automation Supported
Immigration Supported
Legal Supported
Legal Billing Supported
Legal Calendar Supported
Legal CRM Supported
Legal Intake Supported
Trust Accounting Supported
Visa Management Supported
Time Matters:

Law Practice Management Features

Billing & Invoicing Supported
Calendar Management Supported
Client Portal Not Supported
Conflict Management Supported
Contract Management Supported
CRM Supported
Document Management Supported
Email Management Supported
Legal Case Management Supported
Task Management Supported
Time Tracking Supported
Trust Accounting Supported

Legal Calendar Features

Case Defined Timekeepers Supported
Completion Tracking Supported
Conflict Management Supported
Multi-Office Supported
Reminders Supported
Rules-Based Scheduling Supported
Staff Calendar Supported
Status Tracking Supported
Task Management Supported

Legal Case Management Features

Billing Management Supported
Calendar Management Supported
Case Notes Supported
Client Management Supported
Communication Tracking Supported
Conflict Management Supported
Corporations Supported
Court Management Not Supported
Discovery Management Supported
Docket Management Supported
Document Management Supported
Expense Tracking Supported
Government Supported
Law Firms Supported
Records Management Not Supported
Task Management Supported
Time Tracking Supported
Trust Accounting Supported

Legal Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Not Supported
Contract Management Supported
Document Assembly Supported
Document Indexing Supported
Document Tagging Supported
Full Text Search Supported
Version Control Supported
eimmigration by Cerenade:

Law Practice Management Features

Billing & Invoicing Supported
Calendar Management Supported
Client Portal Supported
Conflict Management Supported
Contract Management Supported
CRM Supported
Document Management Supported
Email Management Supported
Legal Case Management Supported
Task Management Supported
Time Tracking Supported
Trust Accounting Supported

Legal Calendar Features

Case Defined Timekeepers Supported
Completion Tracking Supported
Conflict Management Supported
Multi-Office Supported
Reminders Supported
Rules-Based Scheduling Supported
Staff Calendar Supported
Status Tracking Supported
Task Management Supported

Legal Case Management Features

Billing Management Supported
Calendar Management Supported
Case Notes Supported
Client Management Supported
Communication Tracking Supported
Conflict Management Supported
Corporations Supported
Court Management Supported
Discovery Management Supported
Docket Management Supported
Document Management Supported
Expense Tracking Supported
Government Supported
Law Firms Supported
Records Management Supported
Task Management Supported
Time Tracking Supported
Trust Accounting Supported

Legal Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Supported
Contract Management Supported
Document Assembly Supported
Document Indexing Supported
Document Tagging Supported
Full Text Search Supported
Version Control Supported

Forms Automation Features

Approval Process Control Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Supported
Drag & Drop Supported
Full Text Search Supported
Remote Document Access Supported
Rules-Based Workflow Supported
Text Editing Supported
Version Control Supported

Legal Billing Features

Accounting Management Supported
Automatic Billing Supported
Calendar Management Supported
Case Management Supported
Client Portal Supported
Document Management Supported
Expense Tracking Supported
Time Tracking Supported

Trust Accounting Features

Accrual Accounting Supported
Activity Tracking Supported
Asset Gain & Loss Reporting Not Supported
Check Writing Not Supported
Compliance Management Not Supported
Cross Ledger Posting Not Supported
Customer Statements Supported
Fee Calculation & Posting Supported
Receipt Management Supported
Tax Management Supported
Time Matters:

Integrations

Microsoft OneDrive Supported
QuickBooks Online Supported
eCMS by Cerenade Supported
8am LawPay Not Supported
Acuity Scheduling Not Supported
Braintree Not Supported
Clerx Not Supported
Dropbox Not Supported
ECFX Notice Supported
Gmail Not Supported
Google Calendar Not Supported
Google Drive Not Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
One Legal Supported
Process Server's Toolbox Supported
Symphony OCR Supported
Uptime Legal Supported
eimmigration by Cerenade:

Integrations

Microsoft OneDrive Supported
QuickBooks Online Supported
eCMS by Cerenade Supported
8am LawPay Supported
Acuity Scheduling Supported
Braintree Supported
Clerx Supported
Dropbox Supported
ECFX Notice Not Supported
Gmail Supported
Google Calendar Supported
Google Drive Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Outlook Supported
One Legal Not Supported
Process Server's Toolbox Not Supported
Symphony OCR Not Supported
Uptime Legal Not Supported
Time Matters:
Claim Time Matters and update features and information
Claim Time Matters and update features and information
eimmigration by Cerenade:
Claim eimmigration by Cerenade and update features and information
Claim eimmigration by Cerenade and update features and information