WorkforceHub

WorkforceHub

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About

Time Doctor is a Workforce Analytics platform that gives managers actionable insights to improve team productivity and performance. Unleash the potential of data-driven decision-making and experience industry-leading visibility with Time Doctor. Time Doctor provides 3 layers of insights: - Team Insights: Integrated time tracking to give managers peace of mind knowing their teams are working effectively - Manager Insights: Workforce management tools that empower managers to better support and coach their teams - Company Insights: Actionable workforce analytics that improve visibility, processes and profitability across all teams Enterprise organizations, outsourcing companies and businesses worldwide are using Time Doctor to get better profitability, productivity, and accountability for their remote, hybrid, and in-office teams. Join Time Doctor’s 245k+ active users lifting productivity by 22% on average.

About

WorkforceHub is the instantly useful, delightfully simple to use, small business solution for tracking time, scheduling and hiring. It scales as your business grows while delivering the mission-critical features an organization needs. It is tailored to, built for, and priced for small business employers. The integrated solution supports employees with employee self-service, PTO tracking, and engagement features that improve the employee experience. The solution helps build talented, high performing teams with applicant tracking and employee onboarding. Reduce workforce management complexity with seamless time and attendance tracking, employee scheduling, geofencing, and more. WorkforceHub can connect to the systems that you may already have in place, allowing you to add more functionality over time. Radically flexible and empowering.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Individuals and teams who work at home, remote, or in an office seeking a time monitoring solution

Audience

Built for, tailored to and priced for Small Business Employers.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9.99/month/user
Free Version
Free Trial

Pricing

$4 per month per employee
Our Essentials Package is for employers in need of strong time tracking with time-off and overtime management along with compliance.

Our Plus package is a complete time, attendance, scheduling and hiring solution with HR systems to support a team in growth mode. This starts at $7 per employee per month.
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.6 / 5
support 4.6 / 5

Reviews/Ratings

Overall 4.2 / 5
ease 4.4 / 5
features 4.1 / 5
design 3.9 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • This platform has given me complete monitoring, although it lacks certain features it is still useful for any company that needs to improve work performance, so I will mention the positive points that are most useful to me when I am using this platform: + It allows multiple windows of all the computers that are being monitored within my company, this was very useful to be able to have a quick perspective of who is doing their work and who is not, although I have a problem with this function, it is still a good one characteristic. + I can see in real time everything my employees are doing, as well as record in order to have support in case there is an inconvenience due to lack of work activity. I can have those recordings both in Time Doctor and download them to my computer so I have the recordings available at all times. + It works even if there is no internet connection, this is very useful because I can make sure that every minute that passes during working hours is recorded in case of some mishap with the internet connection, it has happened to me several times in which the connection and Time Doctor was intact. + It is very easy to navigate, it can seem like a very overwhelming platform with its tools taking up a large part of the user monitoring panel, however, it is easy to adapt to locating where your tools are and using them at any given time. Its interface needs to be polished a bit, but that would remain a negative aspect that I will write about later. + Time Doctor notifies me when an inactivity occurs by a user who is not doing anything at all. This is very useful in case you cannot have the view of all the screens in case there are many employees to monitor. In addition, this platform detects when there are patterns, thus being able to detect fraud when an employee applies software to deceive the system. + Generates very complete reports of all the activity of all the users that are being monitored, this is very useful for the human resources department when they are evaluating the performance of the employees and thus apply a correction or simply discard said employee who does not comply with business hours.
  • Time Doctor helps to increase productivity in remote employees. The analytics it shares is highly accurate and detailed. Provides real-time data to the administrator. Screen monitoring works flawlessly.
  • 1.- Its interface is very complete with respect to the functions it has to carry out a correct follow-up. There is nothing that Time Doctor lacks compared to other time tracking software, I have done an intensive analysis comparing other software and I have concluded that this one is more complete in relation to the costs of the plans they offer. 2.- One of the features that caught my attention about this software and that made me choose it as a time tracking platform at work is that I can track the time usage of each employee of the company without even requiring a connection. to Internet. Many softwares, in most cases today, all have to be exclusively connected to the Internet and that hinders the ability to use said software in case you do not have a connection. With Time Doctor it has not been like that since it is configured locally and I can include within the configuration to be able to manage it from another device through the internet in case it is required. 3.- It integrates very well with project collaboration software as in the case of Trello, allowing this to have better monitoring when we want to know if the employees are carrying out their assigned tasks of a project and thus meet the deadlines proposed by the client. . It improves productivity to be able to track time within the company when I can integrate platforms and thus be more informed about what my employees are doing. 4.- I can create a screenshot of the employee whom I am tracking regardless of the number of screens open, managing the time tracking of other employees. It is very useful to be able to do this when I need to save evidence of something that I want to notify the employee of what he is doing wrong to correct him. In general, most people use windows cutouts, use the "Print Screen" of the keyboard or use some other external software, which is not very useful when you have many windows open so it is better to do it directly within Time Doctor and save automatically. 5.- It is very difficult to fool this software, before being able to implement it within the company. Time Doctor detects if an employee is really not being productive and analyzes each movement that the user makes on the computer, it can detect patterns in case an employee is cheating and immediately notifies me so that I can be alert. It also notifies me when a user is taking a break longer than they should when no action is taking place or alerts me when they use disallowed software or browse distracting sites during business hours.
  • Time Doctor is a fantastic software to have a correct monitoring of the work time of each of your employees, the main thing that I like about this platform is that it has a silent mode, this mode allows you to hide this application inside the computer, achieving that the users or the employees cannot know that they are monitoring it. Another thing that I like about this platform is that it is very precise when it comes to measuring the work time of each employee, since it detects the time that the employee is inactive on the computer and does not count it as work time. work, this is a very important function as it measures the correct time. I also like that this platform records all the pages the employee visits and also the apps they use.
  • ° Allows you to take a screenshot of the applications you are using at that moment as well as which applications or sites you visit frequently. This helps a lot when we need an employee to be able to manage their time at work by performing assigned tasks without any distraction. ° It is very customizable since it is not only an interface with flat colors and simple, but I can visually adapt to each employee who is being monitored in terms of their work force and thus clearly see the different times managed between employees having any condition . ° Not only can I take a screenshot at any random moment of the work session, but I can also record a specific moment if required, and I can also see the report pages of the entire day that an employee was on their computer. ° Breaks can be taken by modifying the platform by programming or simply placing it manually, since sometimes breaks are randomly made periodically so as not to tire employees of monotonous work. ° The report generator can be displayed at the determined time that I require it, thus being able to increase the productivity of my work team. This is very good since when you did not carry out a manual follow-up, it is enough to leave the automatic follow-up and every week review how efficient each employee was within the work environment. ° I can track anywhere because TimeDoctor is multiplatform. So I don't need to be glued to my laptop all day to know how my employees are doing when they're at work. ° It also shows me the idle time in case I am not on a break schedule. So I can see if the employee is being productive and also that I am always automatically notified when that happens. This function helps me a lot in case I am busy doing my work within the company and I am not monitoring my employees.

Cons

  • - My computer slows down when I'm looking at multiple desktops at once, it seems like this isn't very optimized or it just consumes a lot of resources. I had not anticipated this, so it makes the process of supervising my employees more tedious since I have to do it one by one or when I detect inactivity. - Tech support response time is a bit slow, if you deliver good solutions, but it takes time to get immediate solutions. This causes loss of time when you want to achieve a complete monitoring job and it is interrupted by some failure, so if you could improve the response speed it would be fine for me. - The dashboard should improve its interface, it is very complete and I like that it has all the features available without so many clicks. However, I prefer a cleaner and simpler user interface to just focus on monitoring my employees without so many features on top of it is more practical, at least for me it is. - It would be nice if a break could be taken, for example, to go to the bathroom without the counter adding minutes of inactivity. I have had complaints from employees about this problem since their activity time has stopped when they have had to go to the bathroom. bathroom and it has seen a negative impact on their working hours. This would be useful as you would not have to do an intense inspection on what happened while the computer was idle but just receive a notification when an employee needs a few minutes to do their business without harming you. - Apparently a little expensive, if it weren't for the fact that I have to maintain productivity within my company using monitoring, I would not have paid for the services of this platform since the return on investment is somewhat neutral, productivity practically compensates for the price but not increase the income of my company. - The Chrome extension is not very useful and also sometimes it does not update automatically, which on computers with few resources is a nuisance because for me the extension was a solution, but apparently it has its drawbacks.
  • The user interface is not friendly for me. Need to watch tutorials to learn about its features.
  • 1.- I have problems with some software that I use on the company's computers. This software seems to use the same function that Time Doctor uses and it seems to intervene in employee monitoring. This has had several consequences with the employees because it seems that they were not doing anything during their working hours when they were not, but this platform was interrupted by other software, thus having to overlook many uncomfortable situations of confusion. 2.- I would like the control panel to be simpler, thus being able to view only the necessary functions to carry out a daily follow-up or I would like to have the ability to modify the functions of the different sections of this platform to be able to choose what I want to leave and what I want to remove to make monitoring work easier. In addition, I also wish that it could have a dark mode so as not to tire my eyes when I am tracking an employee, lately any platform / application / software allows that function and it seems that Time Doctor is lagging behind in that option. 3.- I honestly don't understand why on several occasions the mobile application closes or crashes, making this waste my time when I want to perform live monitoring of employees. It seems that the Time Doctor team is not serious about improving the performance of the mobile application knowing that nowadays almost everyone has a smartphone and does many things on it, including work. So a positive point if they improve that aspect. 4.- The technical support is a bit slow in responding to any questions or inconveniences, at one point it took up to three days to be able to take my ticket and attend to my message which required help in a configuration, this delayed my work a lot company and I couldn't monitor well during those days trying to solve the problem by myself.
  • One of the main negative things about this platform is that you cannot configure the activities that will be carried out within the working time of each employee's working day, for example, if you want to divide the working hours for each of the daily activities, you can't You can do it within this platform, since this platform will only tell me the work time and cannot record the completion of an activity in a specified time. Another negative thing is that the mobile app within the iOS devices is quite basic, this app is only capable of measuring the working time of the employees and does not provide you with more detailed information, it cannot know which page they visited and what applications they used, to know that information you must use the version for computers.
  • ° The mobile application sometimes gets stuck but it is a matter of waiting. Apparently no matter how modern a device I count, TimeDoctor is not well optimized and even more so when there are too many employees added to the platform. That makes my phone explode due to the poor performance that this platform gives. ° The implementation and configuration was quite a process, since we were not used to this type of platform. So think hard and report before purchasing any plans with this platform because also the learning curve is steep and you will generally need trained personnel from human resources or any other department that knows about this platform to do a good job in monitoring employees. . ° I can tell when a person is inactive since they are not typing yes or by moving the mouse more, however it does not mean that they are not going to go if nothing but that they took a little time to think, this sometimes gives a lot to say because yes It is true that an employee needs to think to support a client and it takes time to provide solutions, so if the person in charge of monitors does not move the mouse or write, the employees will think that he is not doing his job and that is not the case. They should improve that system, more than anything when it is an automatic monitoring, because manually it hardly happens because obviously you can record the screen or see the logs. ° I would like the employee being monitored to have the opportunity to explain why he stopped his productivity at some point in his work hour. In this way we avoid conditions and we do not have so many false positives in terms of complaints from employees who are supposedly not performing their respective duties.

Pros & Cons from Real Users

Pros

  • I liked the setup process and the customization to my company needs. The integration with QuickBooks generating weekly time sheets is great, there is no need to upload files. The geofencing is a valuable feature. Making changes and corrections involve simple steps. In general the product is easy to use and great value for money.
  • Clocking in and out, also tracking time PTO/Vacation. Like the calendar to show who is off each day.
  • I love that the payroll entry is so user friendly. From the time sheets to the payroll processing, this is a smooth process.
  • It is very easy to access online. If I have any problems there are always someone there to assist me.
  • We use workforce hub as a total solution for our time clock, onboarding, and HR needs. It has everything you need to adequately manage a business with around 50-100 employees like us. I can see it scaling up to 500 employees with ease. Most of the tasks we need to be complete are intuitive to navigate through the menus. They have a mobile app that is fully featured with remote login, time off requests, or time card review(and notation). Fingerprint login is also available and easy to setup.

Cons

  • When using the QuickBooks integration, the over time needs to be classified manually.
  • Wanted to be able to adjust already approved time off, in the current weeks time sheet.
  • I don't have any cons to this company. All issues that I had in the beginning, were quickly responded to and taken care of.
  • There are a few design flaws that I don't like. If you have staff that have been "terminated" you can't add their their W-2.
  • Lengthy onboarding experience and some minor issues with time punch exporting initially.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Time Doctor
Founded: 2011
United States
www.timedoctor.com

Company Information

Swipeclock
Founded: 1999
United States
www.workforcehub.com

Alternatives

Alternatives

Jobcan

Jobcan

Donuts
ProHance

ProHance

ProHance India Private Limited

Categories

Categories

Attendance Tracking Features

Absence Management
Calendar Management
Employee Scheduling
Employee Time Clock
FMLA Tracking
Overtime Tracking
Reporting/Analytics
Self Service Portal
Time Tracking
Timesheets
Vacation / Leave Tracking

Time Clock Features

Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking

Time Tracking Features

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Employee Monitoring Features

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Attendance Tracking Features

Absence Management
Calendar Management
Employee Scheduling
Employee Time Clock
FMLA Tracking
Overtime Tracking
Reporting/Analytics
Self Service Portal
Time Tracking
Timesheets
Vacation / Leave Tracking

Time Clock Features

Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking

Time Tracking Features

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Applicant Tracking Features

Assessments
Background Screening
Candidate Management
Collaboration Tools
Internal HR
Interview Management
Interview Scheduling
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Resume Search
Self Service Portal
Workflow Management

Employee Scheduling Features

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

HR Employee File Management Features

Access Controls
Centralized Employee Files
Dashboard
Email Notifications
Paper & Digital
Regulatory Compliance
Retention Settings
Search
Sharing Spaces
Signature

Human Resources Features

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Leave Management Features

Approval Process Control
Calendar Management
Employee Scheduling
FMLA Tracking
Leave & Absence Reporting
Leave Policy Management
Self Service Portal

Onboarding Features

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Integrations

Gusto
BugHerd
Evernote
Execupay
Freshdesk
Google Calendar
Jira Service Management
Jira Work Management
Kantata
MeisterTask
Odoo
PayPal
Paylocity
PlatinumHCM
Podio
Process Street
Quickwork
Teamwork.com
WordPress
Zapier

Integrations

Gusto
BugHerd
Evernote
Execupay
Freshdesk
Google Calendar
Jira Service Management
Jira Work Management
Kantata
MeisterTask
Odoo
PayPal
Paylocity
PlatinumHCM
Podio
Process Street
Quickwork
Teamwork.com
WordPress
Zapier
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