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About

With Ticket Watch, you can easily manage your drivers, track your loads, resolve your load tickets and analyze your data any time, anywhere. Our state-of-the-art ticketing system captures data and signatures along with a time and date stamp using rugged hand-held scanners. Load information is saved on the scanner then uploaded into the Ticket Watch™ system, making it immediately available for viewing and billing. Tracking of loads and fleet management is simplified, saving you time and money. Resolving and organizing tickets for reporting and billing takes minutes, not hours. Invoicing customers becomes as simple as pushing a button with our secure software. If you're not using Ticket Watch to process your load tickets, You're Losing Money. Ticket Watch™ works with private businesses, local, state, federal governments along with regulatory agents to provide precisely documented information available for close scrutiny.

About

Private tickets are just between you and your customers, but Public tickets are like using an online forum—anyone can view and reply! This takes some of the support load off and places it into the hands of those that are willing to help. Connect your Envato Market account to provide your customers with a one-click solution to verify purchases before they can submit a ticket. We also support purchase verifications with Easy Digital Downloads and Themely Marketplace. Create an unlimited number of articles and assigned them to one or more categories—great for online documentation. While many support desks charge extra for this feature, at Ticksy it's completely included. Branding is important, which is why with Ticksy you can choose a custom subdomain, add your logo and customize the colors to match your brand for a seamless customer experience. Stay in the loop. Email notifications are sent out for each new ticket & reply.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a solution to manage their drivers, track loads, resolve load tickets and analyze their data

Audience

Help Desk solution for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$5 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TicketWatch
United States
www.ticketwatch.net

Company Information

Ticksy
www.ticksy.com

Alternatives

Dump Truck Dispatcher

Dump Truck Dispatcher

Dump Truck Dispatcher, Inc

Alternatives

eTickets

eTickets

Soil Connect

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Flipdish
Microsoft 365
QuickBooks Online

Integrations

Flipdish
Microsoft 365
QuickBooks Online
Claim TicketWatch and update features and information
Claim TicketWatch and update features and information
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Claim Ticksy and update features and information