VorexKaseya
|
||||||
Related Products
|
||||||
About
A single destination to have access to all the building information. A single point of service for all your needs, easily accessible at all times. Transmission of new ticket by voice interface. Algorithm for routing the ticket to the right technician. Interaction with a Chat Bot to find out the status of a ticket and take action on the ticket. Automatic content translation by Google AutoML.
|
About
Easily Create, Manage and Resolve all IT Service Requests and Tickets. Easily create, manage and resolve all your IT service requests and tickets. Reduce the number of service tickets generated and resolve IT incidents faster. About one third the price of competing solutions. Resolve IT service tickets 40% faster with seamless VSA integration. Allow your technicians to work efficiently and seamlessly across tools and access the right information when and where they need it. Spend less time tracking tickets and more time making customers happy with a complete IT helpdesk ticketing solution. Effectively staff and manage IT projects and get real-time project status reports. Improve forecasting through comprehensive project management. The Vorex Service Desk dashboard provides real-time information on the progress and status of tickets. Easily generate custom reports; and gain insights to make the right business decisions quickly and confidently.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Real estate agencies, professionals and companies looking for a solution to improve their operations
|
Audience
Small-to-midsize businesses
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
|
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
$10.00/month/user
Free Version
Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
|||||
Company InformationTheGoodRegister
Canada
www.thegoodregister.com
|
Company InformationKaseya
Founded: 2000
United States
www.kaseya.com/products/vorex/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Fixed Asset Management Features
Asset Budgeting
Not Supported
Asset Lifecycle Management
Not Supported
Audit Trail
Not Supported
Barcoding / RFID
Not Supported
Depreciation Management
Not Supported
Disposal Management
Not Supported
Document Management
Not Supported
Inventory Tracking
Not Supported
Tax Management
Not Supported
|
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Professional Services Automation Features
Billing & Invoicing
Supported
Client Portal
Supported
Collaboration Tools
Supported
CRM
Supported
Document Management
Supported
Portfolio Management
Not Supported
Project Management
Supported
Proposal Generation
Supported
Quote Management
Supported
Resource Management
Supported
Time & Expense Tracking
Supported
Project Management Features
Agile Methodologies
Supported
Budget Management
Supported
Client Portal
Supported
Collaboration Tools
Supported
Cost-to-Completion Tracking
Supported
Customizable Templates
Supported
Gantt Charts
Supported
Idea Management
Supported
Kanban Board
Supported
Milestone Tracking
Supported
Portfolio Management
Not Supported
Resource Management
Supported
Time & Expense Tracking
Supported
Traditional Methodologies
Supported
|
|||||
Integrations
IT Glue
Not Supported
Kaseya VSA
Not Supported
MyGlue
Not Supported
Network Glue
Not Supported
QuickBooks Online
Not Supported
QuickBooks Online Advanced
Not Supported
ScalePad
Not Supported
ScalePad Lifecycle Manager
Not Supported
|
Integrations
IT Glue
Supported
Kaseya VSA
Supported
MyGlue
Supported
Network Glue
Supported
QuickBooks Online
Supported
QuickBooks Online Advanced
Supported
ScalePad
Supported
ScalePad Lifecycle Manager
Supported
|
|||||
|
|
|