The Service Program

The Service Program

Westrom Software
TowManager

TowManager

Computer & Communications Sciences
The Service Program TowManager

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The Service Program:

About

Manage your service business effectively and route more efficiently with the industry leading, service business software that seamlessly integrates with QuickBooks™. QuickBooks™ compatible. Easy to set up. Simple to use. Customer portal and robust mobile solution options. Seamlessly integrate with QuickBooks™. Post Invoices, employee time, bills etc. Works with classes and sales reps, no need for double entry. Enter/complete tasks & work orders. Take before and after pictures of jobs. Enter and view customer equipment, signature capture, print and/or email transactions. Service business software allows you to track customer profitability, improve staff communications, and effectively manage your routes. Optimize routes by area, day and tech. View details of each stop, map to each stop or service call while on the road. Generate Route Maps and optimize your stop order to be more efficient.
TowManager:

About

TowManager is a complete, state-of-the-art management system with many useful features. Your towing business cannot afford to be without TowManager! Click the links on the left to learn more about TowManager's advanced features. Make dispatching drivers easier with the addition of the optional Paging module. TowManager can send text messages to pagers, cellular phones, or to Internet-connected devices right from TowManager. TowManager can send and receive messages with vehicle-mounted mobile display terminals when integrated with vehicle-mounted GPS tracking devices. See TowManager GPS description for more information. TowManager fully integrates into your copy of Microsoft's MapPoint mapping program so dispatchers can locate, or create a map to, either the incident location or the destination address by clicking the view map button in the Call Screen. In addition, TowManager with Microsoft's MapPoint can calculate complete, street-to-street driving directions, etc.
The Service Program:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
TowManager:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
The Service Program:

Audience

Companies that use QuickBooks in need of a solution to improve their operations
TowManager:

Audience

Fleet managers and transportation companies looking for a fleet management software solution for their business needs
The Service Program:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
TowManager:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
The Service Program:

API

Offers API Not Supported
TowManager:

API

Offers API Not Supported
The Service Program:

Screenshots and Videos

TowManager:

Screenshots and Videos

The Service Program:

Pricing

$49.00/month/user
Free Version Not Supported
Free Trial Supported
TowManager:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
The Service Program:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
TowManager:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
The Service Program:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
TowManager:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
The Service Program:

Company Information

Westrom Software
Founded: 2006
United States
theserviceprogram.com
TowManager:

Company Information

Computer & Communications Sciences
Founded: 1995
United States
www.towmanager.com
The Service Program:

Alternatives

SingleOps

SingleOps

SingleOps by Granum
TowManager:

Alternatives

ParaTrans Router

ParaTrans Router

Paradox Software Consulting
The Service Program:
mHelpDesk

mHelpDesk

2.0 out of 5 stars
TowManager:
SeenLabs

SeenLabs

5.0 out of 5 stars
The Service Program:
TowManager:
The Service Program:
TowManager:
Prestige CAD

Prestige CAD

EMS Consultants
The Service Program:
TowManager:
The Service Program:

Categories

Cleaning Services Supported
Help Desk Supported
HVAC Supported
IT Service Supported
Pest Control Supported
Plumbing Supported
Service Dispatch Supported
Snow Removal Supported
Towing Supported
TowManager:

Categories

Towing Supported
The Service Program:

Towing Features

Billing & Invoicing Supported
Client Management Supported
Commission Management Supported
Fleet Management Supported
Fuel Management Supported
Lot Management Not Supported
Maintenance Management Supported
Routing Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Not Supported
Work Order Management Supported

Equipment Maintenance Features

Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Supported
Work Order Management Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Not Supported
Incident Management Not Supported
Inspection Management Supported
Inventory Control Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Supported
Room Scheduling Not Supported
Schools Supported
Space Planning Not Supported
Vendor Management Supported
Visitor Management Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Supported
Inventory Control Supported
Irrigation Tracking Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Not Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Not Supported
Calibration Management Supported
Dispatch Management Not Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Supported
Mobile Access Not Supported
Pest Activity Tracking Supported
Pesticide Usage Tracking Supported
Property Layouts Supported
Quotes / Estimates Supported
Scheduling Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Not Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Not Supported
Order Management Not Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported
TowManager:

Towing Features

Billing & Invoicing Supported
Client Management Supported
Commission Management Supported
Fleet Management Not Supported
Fuel Management Not Supported
Lot Management Supported
Maintenance Management Supported
Routing Not Supported
The Service Program:

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
TowManager:

Integrations

QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
The Service Program:
Claim The Service Program and update features and information
Claim The Service Program and update features and information
TowManager:
Claim TowManager and update features and information
Claim TowManager and update features and information