RouteGenie is NEMT software built for non-emergency medical transportation operations that have outgrown basic dispatch software. It combines NEMT scheduling software, dispatch, routing, billing and fleet compliance in one platform, running 600+ fleets and 20,000+ vehicles across 46 states and two countries at roughly 50,000 trips a day. NEMT dispatch software built for multi-site scale. Operators run every location in one instance with role-based access, per-location configuration and a complete audit trail on every trip change — who cancelled a trip, when, and why. DispatchGenie builds and continuously re-optimizes routes with native multiload, so a 200-vehicle schedule rebuilds in seconds instead of being maintained by hand. Subcontractor vehicles appear on the same live map as owned fleet, which matters when your network is larger than your payroll. NEMT broker software, built in. ImportGenie runs 28 live broker and payer integrations — ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, VectorCare, New York MAS, Uber Health, transit authorities and Medicaid health plans — importing trips and returning statuses automatically, with no re-keying. BillingGenie is full non-emergency medical transportation billing software: Medicaid billing, CMS 1500, broker billing, claim scrubbing and denial management in the same system, so billing is not a second platform. Enterprise administration. SAML2 single sign-on with Microsoft Entra ID, Okta, OneLogin and Google Workspace. Single-tenant deployment with per-customer data isolation. SOC 2 Type 1 attested. HIPAA-aligned controls, BAAs, encryption in transit and at rest, role-based permissions, and four portals: staff, drivers, payers and facilities, and passengers. Open REST API. Pricing that does not punish growth. Flat per-vehicle pricing with unlimited trips and unlimited users. No per-trip fees, no per-seat licensing. Cost tracks your fleet, not your trip volume or headcount — which is why high-volume operators and large agencies model lower total cost here than on per-trip or per-user platforms. RouteGenie serves large and mid-size NEMT providers, PACE organizations, adult day programs, regional transit authorities, brokers and Medicaid health plans. Providers running 80 to 170 vehicles have migrated here from legacy paratransit and NEMT platforms. No fleet minimum. 4.6/5 across 49 reviews. 13 consecutive SourceForge Top Performer awards.
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Many of our customers have eliminated 8+ hours per day in redundant office work and saved thousands of dollars per month in fuel because of the automations you can leverage with Pocomos and our routing tools.
Effortlessly keep track of your one-time and recurring jobs with our job pool and drag-and-drop scheduling tools.
See your schedule, complete jobs, sign up new customers, and track chemicals from the convenience of your mobile device.
Automate service notifications, follow-up messages, collection notices, review requests, and many other daily tasks to simplify running your business.
Post payments, resend emails, upload and send attachments, two-way text, and much more from a powerful customer account.
Use our Recruiting, Street-Level Lead Tracking, Area Management, Video Training, and Leaderboards to manage your Door-to-Door efforts.
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Unwired Edge Cloud
Unwired Networks offers the Unwired Edge Cloud, a hardware-agnostic edge platform that centralizes device and network orchestration in the cloud to solve connectivity challenges in public transport and other industries, enabling operators to unify, connect, and orchestrate edge devices, networks, and applications with tools for device management, WAN bonding, reliable passenger Wi-Fi, edge computing, and observability across vehicles. It includes a web-based management console for centralized configuration of WLAN, LAN, and WAN networks, multi-tenant role control, telemetry and real-time monitoring, and secure connectivity services such as site-to-site VPN and content filtering, enhancing reliability and compliance. The Unwired Edge Cloud OS supports a broad range of hardware and edge devices with robust lifecycle management, container virtualization for deploying applications securely on vehicle-mounted routers, and uninterrupted connectivity via aggregated uplinks.
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