Textline vs. VoxDirect Comparison


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About Textline is a business text messaging platform for modern customer support and sales teams. Business texting is a fast, friendly, and convenient communication channel that makes people feel valued. Create better customer experiences and build stronger relationships with customers. Customers want to text you. Stop putting them on hold, and let them get in touch whenever they want, from wherever they are. We make direct, two-way communication possible, even when you’re talking to a large number of people at the same time. Customer support is a group effort. Our platform was built with collaboration in mind, so your team can do its best work. Textline keeps all of your conversations and customer information in one place, so you can monitor your team’s work, create a better process, and measure progress. Set up your phone number and arrange your workspace. Start authentic conversations with customers. Lots of them. Work efficiently using tools and features designed for teamwork.	About Never miss a call or lose touch with your customers with our unified voice and text message marketing system. The VoxDirect mobile app is a complete small business phone system in your pocket with unique and innovative features. Now you can use just one phone for your business and personal calls. VoxDirect answers and routes your calls business calls professionally while giving you the flexibility to communicate with your customers where, how and when you choose. Either upload your list of phone numbers, or say, run a campaign on Facebook saying “text JOIN to 800-123-4567” and start building your tribe! Reach hundreds or thousands of customers in a single click. Schedule your messages and target specific lists. Send instant, automated text messages to your contacts when they text a specific keyword. Deliver on-demand information and promotions, and get responses - fast!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Companies of all sizes in the USA or Canada	Audience Text marketing solution for companies wanting to connect with their customers
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $59.97 per month Limited: $59.97 per month Standard: $89.97 per month Pro: $249.95 per month Plus additional usage fees Free Version Not Supported Free Trial Supported	Pricing $39 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Textline Founded: 2016 United States textline.com	Company Information VOXOX Founded: 2006 United States www.voxdirect.com
Alternatives TextUs	Alternatives Talkroute
Text Request	800.com
MessageKite	Phone.com
Textmagic	Grasshopper GoTo
Textlocal View All	iPlum View All
Categories Business Text Messaging Supported Customer Service Supported NPS Supported SMS Gateways Supported SMS Marketing Supported	Categories Business Phone Systems Supported Business Text Messaging Supported Call Forwarding Supported Second Phone Number Supported SMS Marketing Supported Toll Free 800 Number Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Not Supported Mobile Keywords Not Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported Show More Features Customer Service Features Alerts / Escalation Supported Appointment Management Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Not Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Supported
Integrations Zapier Supported Aircall Supported Easyflow Supported Facebook Messenger Supported Freshdesk Supported Google Chrome Supported Help Scout Supported Nekton.ai Not Supported Pipedrive Supported Salesforce Supported Sapling AI Writing Assistant Supported Shopify Supported Slack Supported Twilio Supported Vonage Business Supported Vonage Communications APIs (Nexmo) Supported Wufoo Supported Zendesk Supported Show More Integrations View All 17 Integrations	Integrations Zapier Supported Aircall Not Supported Easyflow Not Supported Facebook Messenger Not Supported Freshdesk Not Supported Google Chrome Not Supported Help Scout Not Supported Nekton.ai Supported Pipedrive Not Supported Salesforce Not Supported Sapling AI Writing Assistant Not Supported Shopify Not Supported Slack Not Supported Twilio Not Supported Vonage Business Not Supported Vonage Communications APIs (Nexmo) Not Supported Wufoo Not Supported Zendesk Not Supported Show More Integrations View All 2 Integrations
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