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About

The most powerful and flexible checklist software to digitalize business processes. Make your business processes controllable and transparent with Testify's flexible checklist software. With Testify, you get a tool that not only helps you digitize all kinds of testing processes, but also optimize them sustainably. Reduce turnaround times, solve issues up to 60% faster and benefit from individual quality reports that are generated for you in real-time and reveal potential for improvement. Bring all your employees, customers, partners and suppliers together on one platform and create a consistent awareness of the quality of your products and services. With Testify's powerful functions you have a mobile tool to collect, document and analyze all kind of business processes. This results in higher efficiency, productivity and transparency in the entire value chain. For every step of your digitization strategy, the right solution.

About

Affordable, flexible, and user friendly omnichannel help desk software helping businesses of all sizes deliver WOWing customer experience. Wowdesk automates tracking, recording, life-cycle of customer service requests and then streamline resolution process. Wowdesk brings together all customer requests from multiple channels into one unified platform. Automate your complaint management processes with Wowdesk to meet regulatory and compliance requirements, ensure customer satisfaction, prevent recurring problems and more effectively track and manage customer complaints. Powerful reporting tools and dashboards provide meaningful metrics to measure performance, customer satisfaction, and return on action.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a checklist software to digitalize business processes

Audience

From startup to fortune 500..suitable for all industries including professional services, health care, technology, financial, insurance, logistics, hospitality, transportation, and government

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100 per month
Free Version Supported
Free Trial Supported

Pricing

$5.00/month/user
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Testify
Founded: 2015
Austria
testify.io/en

Company Information

Wowdesk
Founded: 2018
United States
wowdesk.com

Alternatives

Alternatives

Freshdesk

Freshdesk

Freshworks
CaseTestify

CaseTestify

Stenograph
SutiDesk

SutiDesk

SutiSoft

Categories

Issue Tracking Supported

Categories

Help Desk Supported
Issue Tracking Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Not Supported
Issue Auditing Supported
Issue Scheduling Supported
Knowledge Base Not Supported
Project Management Not Supported
Recurring Issues Supported
Scheduling Not Supported
Task Management Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Supported
Issue Auditing Supported
Issue Scheduling Supported
Knowledge Base Supported
Project Management Supported
Recurring Issues Supported
Scheduling Supported
Task Management Supported

Complaint Management Features

Case Management Supported
Complaint Classification Supported
Corrective Actions (CAPA) Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Supported
Issue Tracking Supported
Quality Assurance Management Supported
Routing Supported
Self Service Portal Supported
Social Media Monitoring Supported
Survey Management Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

Facebook Not Supported
Google Drive Not Supported
Microsoft Azure Not Supported
Microsoft Excel Not Supported
Microsoft Outlook Not Supported
Microsoft Word Not Supported
X (Twitter) Not Supported

Integrations

Facebook Supported
Google Drive Supported
Microsoft Azure Supported
Microsoft Excel Supported
Microsoft Outlook Supported
Microsoft Word Supported
X (Twitter) Supported
Claim Testify and update features and information
Claim Testify and update features and information
Claim Wowdesk and update features and information
Claim Wowdesk and update features and information