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About

Tired of bugs and poor UX going unnoticed despite thorough internal testing? Testeum is the SaaS crowdtesting platform that connects mobile and web app creators with carefully selected testers based on your criteria. Test at any stage, from prototype to production, with self-service options or expert management. Tailor your test audience with specific criteria and environments. Launch UX or functional tests in minutes and get real-time feedback as soon as your campaign starts. Results are delivered in hours, integrated with your bug-tracker or automation tools. Testeum is easy to use, agile-compatible, and gives you detailed insights into your users' expectations. Stop guessing—start knowing.

About

UserTesting is a leading human insight platform designed to help enterprises capture authentic customer feedback at scale. It leverages a global network of participants and AI-driven analysis to deliver fast, actionable insights across marketing, product, design, and customer experience teams. The platform enables companies to test anything from messaging and creative assets to product features, reducing guesswork and maximizing ROI. UserTesting supports enterprise-grade compliance standards including SOC 2, GDPR, and HIPAA to ensure privacy and security. Trusted by world-renowned brands like Walmart, Microsoft, and Wells Fargo, it drives measurable business outcomes such as increased revenue, faster innovation, and reduced risk. UserTesting empowers organizations to put the real voice of the customer at the center of their decision-making.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Digital agencies, app development companies, ecommerce companies, online public services, mobile app creators.

Audience

Enterprise marketing, product, design, and customer experience teams seeking fast, reliable, and scalable human insight solutions to drive customer-centric business growth

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$200 USD
From $200 USD for self-managed studies
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.3 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • The platform concept is strong — real testers providing structured feedback is genuinely valuable for indie developers who don't have a QA team. The Testeum team were responsive, proactive and friendly; when the initial campaign underdelivered, they offered to rerun it at their own expense without being pushed. We have run two campaigns and obtained extremely useful information - sadly missing from our initial release of the App - which has given more confidence in the changes being proposed.
  • Very easy to use. We don't have a tech guy within our team but still it was very easy and efficient for us to succeed testing our website. The SaaS approach makes the using even easier.
  • Crowdtesting is a practice that is still little known and can be very expensive. With Testeum, it is possible to prepare campaigns in complete transparency and see how much it will cost. The campaign can be launched automatically upon payment. The fastest campaigns only took a few hours! It is possible to exchange with testers. The quality of their feedback has improved over time thanks to the latest features. I recommend launching campaigns with few audience filters in order to have results more quickly.
  • The utility of Testeum. Campaigns are very easy to instance and you can have good result in 48 hours
  • Ease of creating a campaign. It can test both bugs and UX issues. Speed ​​to get feedback (from testers all over the world).

Cons

  • There was some confusion early on about whether we used the campaign or survey feature, but once understood, creating the survey and receiving feedback was quick and easy.
  • The mobile version could be a little improved. But it wasn't a major issue for us.
  • The mobile version still needs to be improved. Although the basic price is very affordable, a free trial would be a great added value in my opinion.
  • You can test different version of your product to aim your feature
  • No API to connect our gitlab and trigger campaigns on the fly.

Pros & Cons from Real Users

Pros

  • I like exactly how Usertesting takes customer feedback and also implements adjustments to the item to make it more user friendly. I look like a valuable customer to them. In addition, it is a very quick and easy way to get answers to help educate training courses or next steps.

Cons

  • The product is expensive. Also, not all features are as easy to use as I would like them to be. Therefore, it may take even longer than necessary to establish a test, due to the fact that there are not as many shortcuts available yet. Still, they listen to customers and implement changes quickly.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Testeum
Founded: 2022
Australia / Global
testeum.com

Company Information

UserTesting
Founded: 2007
United States
usertesting.com

Alternatives

Alternatives

Dovetail

Dovetail

Dovetail Research
Sahi Pro

Sahi Pro

Tyto Software Pvt Ltd
UserZoom

UserZoom

UserTesting

Categories

Crowd Testing Supported
Mobile App Testing Supported
QA Testing Supported
Software Testing Supported
UI Testing Supported
Usability Testing Supported

Categories

AB Testing Supported
Mobile App Testing Supported
Usability Testing Supported
User Research Supported
UX Supported
Visual Feedback Supported

Mobile App Testing Features

Functional Testing Supported
Installation Testing Supported
Interruption Testing Not Supported
Memory Testing Not Supported
Performance Testing Supported
Usability Testing Supported

Usability Testing Features

A/B Testing Supported
Annotations Not Supported
Audience Targeting Supported
Heatmaps Not Supported
Impression Testing Not Supported
Mobile Testing Supported
Moderated Usability Testing Supported
Prototype Testing Supported
Quantitative Metrics Supported
Remote User Testing Supported
Reporting / Analytics Supported
Surveys and Feeback Supported
Video Recording / Transcription Not Supported

Software Testing Features

Automated Testing Not Supported
Black-Box Testing Supported
Dynamic Testing Supported
Issue Tracking Supported
Manual Testing Supported
Quality Assurance Planning Supported
Reporting / Analytics Supported
Static Testing Not Supported
Test Case Management Supported
Variable Testing Methods Not Supported
White-Box Testing Not Supported

Mobile App Testing Features

Functional Testing Supported
Installation Testing Not Supported
Interruption Testing Not Supported
Memory Testing Not Supported
Performance Testing Supported
Usability Testing Supported

AB Testing Features

Audience Targeting Supported
Campaign Segmentation Not Supported
Funnel Analysis Not Supported
Heatmaps Not Supported
Landing Pages / Web Forms Not Supported
Multivariate Testing Not Supported
Split Testing Not Supported
Statistical Relevance Analysis Not Supported
Surveys Not Supported
Test Scheduling Supported
Visual Editor Not Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Supported
Screen Activity Recording Supported
Unmoderated Testing Supported
Usability Testing Supported
User Journeys Supported
User Research Supported

Integrations

Jira Supported
Adobe XD Not Supported
Atlassian Rovo Not Supported
Condens Not Supported
Desktop.com Not Supported
EnjoyHQ Not Supported
Figma Not Supported
Google Calendar Not Supported
Jira Work Management Not Supported
Linear Supported
Microsoft Outlook Not Supported
Pendo Not Supported
Rally Not Supported
Shift Not Supported
Slack Not Supported
Trello Not Supported
axe Auditor Not Supported

Integrations

Jira Supported
Adobe XD Supported
Atlassian Rovo Supported
Condens Supported
Desktop.com Supported
EnjoyHQ Supported
Figma Supported
Google Calendar Supported
Jira Work Management Supported
Linear Not Supported
Microsoft Outlook Supported
Pendo Supported
Rally Supported
Shift Supported
Slack Supported
Trello Supported
axe Auditor Supported
Claim Testeum and update features and information
Claim Testeum and update features and information
Claim UserTesting and update features and information
Claim UserTesting and update features and information