TeleLink

TeleLink

Equinox Information Systems
WinCall

WinCall

TeleManagement Technologies
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+

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About

Detailed usage data is the lifeblood of a service provider's business. Success is dependent on your ability to act on this data which often comes from multiple sources in multiple formats. TeleLink processes usage records from any source, normalizes them and enriches them with other key data sets including jurisdictions and trunk groups. By correlating and summarizing this data, carriers can gain valuable insight and immediate visibility to customer activity, market trends, traffic patterns, and network utilization. With access to individual event details, TeleLink makes it possible to troubleshoot, research, and generate detailed reports for further analysis, for initiating or defending billing disputes and for complying with regulatory reporting requirements. Correlate usage data with industry-standard or user-created reference data sets for more sophisticated, meaningful reporting. Group, filter, and sort based on user defined time span and increment.

About

Developed by TeleManagement Technologies, WinCall is a sophisticated call accounting software solution that provides data needed by a company to build a cost-effective telecom network. Offering a centralized call accounting and reporting solution, WinCall seamlessly tracks all domestic and international locations regardless of the type of PBX (IP, digital, or analog) while providing the best customer service in the business. By leveraging Wincall, you can promote internal bill back, identify PBX toll fraud, improve employee productivity, and gathers usage data to help make informed telecom network planning decisions.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage their business operations

Audience

Supports the enterprise software markets as well as the telephony call accounting segments.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$16250 one-time payment
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Equinox Information Systems
Founded: 1986
United States
www.equinoxis.com/usage-analytics.php

Company Information

TeleManagement Technologies
Founded: 1996
United States
www.telmantec.com/solutions/call-accounting/wincall

Alternatives

Alternatives

Call Accounting Mate

Call Accounting Mate

Callaccounting.ws
NetQuest BI

NetQuest BI

Tekno Telecom
BillingFinity

BillingFinity

Tele-Finity
VISIONTEK EVD

VISIONTEK EVD

Linkwell Telesystems
Infortel Select

Infortel Select

ISI Telemanagement Solutions
ABS 100

ABS 100

AcuraTel
WinBill

WinBill

TeleManagement Technologies

Categories

Categories

Billing and Provisioning Features

Billing & Invoicing Not Supported
Carrier Access Billing Not Supported
Contract Management Not Supported
Customer Accounts Not Supported
Customizable Billing Not Supported
Flexible Rate Tables Not Supported
Internet Not Supported
Order Management Not Supported
Post-Paid Systems Not Supported
Pre-Paid Systems Not Supported
Provisioning Not Supported
Rating Not Supported
Self Service Portal Not Supported
Service Order System Not Supported
VoIP Supported

Call Accounting Features

By-Extension Reporting Supported
Call Duration Supported
Call Monitoring Supported
Call Volume Supported
Caller Identification Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Supported
Who Answered Log Supported

Integrations

Operate Not Supported

Integrations

Operate Supported
Claim TeleLink and update features and information
Claim TeleLink and update features and information
Claim WinCall and update features and information
Claim WinCall and update features and information