+
+

Related Products

  • Condo Control
    527 Ratings
    Visit Website
  • Rent Manager
    1,058 Ratings
    Visit Website
  • Buildium
    2,562 Ratings
    Visit Website
  • Alosant
    1 Rating
    Visit Website
  • PayHOA
    817 Ratings
    Visit Website
  • TurboTenant
    874 Ratings
    Visit Website
  • Hostaway
    2,110 Ratings
    Visit Website
  • ShipHero
    933 Ratings
    Visit Website
  • Maintenance Care
    297 Ratings
    Visit Website
  • OrangeHRM Advanced
    333 Ratings
    Visit Website

About

TapHero is a maintenance request and ticketing platform designed for homeowners associations (HOAs), condo associations, and property managers who want a simpler way to manage community maintenance issues. Residents submit requests by sending an email, and TapHero automatically converts those messages into organized service tickets. The system uses AI-assisted triage to categorize requests, track conversations, and Property managers can assign tickets, monitor response times, and track resolution status from a centralized dashboard. Because TapHero works through email rather than requiring residents to log into a portal or download an app, it dramatically reduces adoption barriers while improving transparency and accountability for community maintenance operations.maintain a clear record of communication between residents, management teams, and vendors.

About

Unitify is cloud software for homeowner associations, condominiums, housing societies, cooperatives, and residential property managers. It combines resident records, recurring charges, invoices and collections with notices, maintenance requests, owner voting, and reporting. Mobile apps support bill payments, meter readings, service requests, field assignments, photos, and work checklists. Optional modules cover shared-space bookings, visitor access, intercoms, building equipment, cameras, meters, and maintenance records. An API and webhooks connect accounting, ERP, messaging, payment, and building systems; some connectors require project setup. AI tools classify requests, assist resident conversations, and prepare reports, with managers retaining operational control. Unitify serves owner-run communities and professionally managed residential buildings, including association boards, developers, and mixed-use communities.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

HOAs, Condo Associations, Property Managers, Community Managers, Master Planned Communities

Audience

HOAs, condominiums, housing societies and residential building management companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version Supported
Free Trial Not Supported

Pricing

$1/apartment/month
Free plan: $0 per apartment per month, with no expiry. Base: $1 per apartment per month; Pro: $3 per apartment per month. Base and Pro include a 30-day trial. Billing is an optional $0.50 per invoice on Free and Base and included on Pro; video and intercom cost $1 per apartment per month. Pro includes 500 monthly AI credits; additional AI usage is billed at $0.01 per credit. Rates may be localized by country.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

TapHero
United States
taphero.com

Company Information

Unitify
Founded: 2024
Hong Kong
unitify.com

Alternatives

Alternatives

OwnerGo

OwnerGo

Shipplicity

Categories

HOA Supported

Categories

HOA Supported

Integrations

Stripe Not Supported
Telegram Not Supported

Integrations

Stripe Supported
Telegram Supported
Claim TapHero and update features and information
Claim TapHero and update features and information
Claim Unitify and update features and information
Claim Unitify and update features and information