Related Products
|
||||||
About
TapHero is a maintenance request and ticketing platform designed for homeowners associations (HOAs), condo associations, and property managers who want a simpler way to manage community maintenance issues. Residents submit requests by sending an email, and TapHero automatically converts those messages into organized service tickets. The system uses AI-assisted triage to categorize requests, track conversations, and Property managers can assign tickets, monitor response times, and track resolution status from a centralized dashboard. Because TapHero works through email rather than requiring residents to log into a portal or download an app, it dramatically reduces adoption barriers while improving transparency and accountability for community maintenance operations.maintain a clear record of communication between residents, management teams, and vendors.
|
About
Unitify is cloud software for homeowner associations, condominiums, housing societies, cooperatives, and residential property managers. It combines resident records, recurring charges, invoices and collections with notices, maintenance requests, owner voting, and reporting. Mobile apps support bill payments, meter readings, service requests, field assignments, photos, and work checklists. Optional modules cover shared-space bookings, visitor access, intercoms, building equipment, cameras, meters, and maintenance records. An API and webhooks connect accounting, ERP, messaging, payment, and building systems; some connectors require project setup. AI tools classify requests, assist resident conversations, and prepare reports, with managers retaining operational control. Unitify serves owner-run communities and professionally managed residential buildings, including association boards, developers, and mixed-use communities.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
|
|||||
Audience
HOAs, Condo Associations, Property Managers, Community Managers, Master Planned Communities
|
Audience
HOAs, condominiums, housing societies and residential building management companies
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Supported
|
|||||
Screenshots and VideosNo images available
|
Screenshots and Videos |
|||||
Pricing
$0
Free Version
Supported
Free Trial
Not Supported
|
Pricing
$1/apartment/month
Free plan: $0 per apartment per month, with no expiry. Base: $1 per apartment per month; Pro: $3 per apartment per month. Base and Pro include a 30-day trial. Billing is an optional $0.50 per invoice on Free and Base and included on Pro; video and intercom cost $1 per apartment per month. Pro includes 500 monthly AI credits; additional AI usage is billed at $0.01 per credit. Rates may be localized by country.
Free Version
Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationTapHero
United States
taphero.com
|
Company InformationUnitify
Founded: 2024
Hong Kong
unitify.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Stripe
Not Supported
Telegram
Not Supported
|
||||||
|
|
|