Audience

HOAs, Condo Associations, Property Managers, Community Managers, Master Planned Communities

About TapHero

TapHero is a maintenance request and ticketing platform designed for homeowners associations (HOAs), condo associations, and property managers who want a simpler way to manage community maintenance issues. Residents submit requests by sending an email, and TapHero automatically converts those messages into organized service tickets. The system uses AI-assisted triage to categorize requests, track conversations, and Property managers can assign tickets, monitor response times, and track resolution status from a centralized dashboard. Because TapHero works through email rather than requiring residents to log into a portal or download an app, it dramatically reduces adoption barriers while improving transparency and accountability for community maintenance operations.maintain a clear record of communication between residents, management teams, and vendors.

Pricing

Starting Price:
$0
Free Version:
Free Version available.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

TapHero
United States
taphero.com

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

TapHero Frequently Asked Questions

Q: What kinds of users and organization types does TapHero work with?
Q: What languages does TapHero support in their product?
Q: What type of training does TapHero provide?
Q: How much does TapHero cost?

TapHero Product Features

HOA

Calendar Management Not Supported
Event Management Not Supported
Online Payment Processing Not Supported
Website Management Not Supported
Member Directory Not Supported
Committee Management Not Supported
Document Management Not Supported
Work Order Management Not Supported
Property Database Not Supported
Member Communities Not Supported

Rental Property Management

Tenant Management Not Supported
Online Payments Not Supported
Owner Portal Not Supported
Vacancy Tracking Not Supported
Credit Check Not Supported
Website Management Not Supported
Tenant Portal Not Supported
Tax Management Not Supported
Expense Management Not Supported
Tenant Screening Not Supported

TapHero Additional Categories