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About

What is Talkroute? Talkroute is a UCaaS provider that gives you the ability to utilize your existing phones, web browser, and PCs with our cloud-based virtual phone system. Now you can have the power of an enterprise-level phone system without the upfront cost and maintenance of an expensive on-site system. Making and receiving business calls Our virtual phone system gives you the ability to make & receive calls from any desktop, browser, and smartphone. Texting with your customers Send and receive business SMS and MMS text messages. Our apps make it quick and easy to compose and reply to your customers. Video meetings with your team Video conferencing with up to 100 team & guest participants. Talkroute Meetings gives you the power to record meeting sessions, share your screen, chat via team messenger, collaborate using our whiteboard, & share files.

About

Download and use TextNow on any device to get a free phone number, and call and text anywhere in North America for free. TextNow is the only app that offers free nationwide cellular service supported by ads. Just buy a SIM Activation Kit to get started. TextNow offers free or low-cost international calling to over 230 countries, so you can talk more without worrying about a big bill. Download the TextNow app and get a second phone number, with the area code you choose. Use TextNow as your business phone line on your phone, tablet, and computer. Buy a SIM activation kit and get a TextNow enabled SIM card that gives you unlimited nationwide talk & text for free! Upgrade to remove ads or get high speed data. TextNow's wireless network services are provided using the wireless network of a leading national mobile service provider.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small businesses

Audience

Businesses and anyone requiring a solution to get a phone number and start calling and texting for free

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
Plans also available at $39/mo, $59/mo & $99/mo with additional features.
Free Version Not Supported
Free Trial Supported

Pricing

$9.99 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • The pros are: outstanding customer service, super easy-to-use system, and nearly 100% uptime. Plus, they offer Zoom calls to help us whenever we need it!
  • The customer support at Talkroute is unmatched. They were extremely helpful in the inquiry phase (I had a million questions) and were helpful in moving all 4 of our phone lines in addition to purchasing another 4 phone lines. The phone numbers are in our new area code and we were able to keep our old numbers, well as our Toll Free number. Even after we chose to go with Talkroute, they continued to be attentive whenever we had any questions. Also, we are a non-profit so they offered a discount (after verification) and let us know common features other non-profits use.
  • Talkroute is great for working remotely and allowing calls to be routed to different phones, such as to employees who are working from home. The service also has a convenient feature that accurately transcribes voicemail messages to my email inbox. The phone number selection system was easy to use.

Cons

  • Minor bugs every few weeks but bugs that are quickly fixed by the team.
  • I have nothing bad to say about Talkroute. They're a great company and great people!
  • I chose this service specifically because it was the only provider that would allow my customers to send MMS photos by text message. Unfortunately, after purchasing the program and troubleshooting with tech support, it was discovered that only certain carriers are able to text 1-800 numbers.

Pros & Cons from Real Users

Pros

  • I like text now at first because I could finally call my country and receive text messages to my phone while away. I started using this phone number to get people to reach me while in a foreign country I use it in my email signature I use it on my business card I used it on my website but then...
  • Was great before the company introduced all the pay walls. Now a barely serviceable extra line. Does not drop the majority of calls.

Cons

  • After a couple of weeks of using text now one morning the app was no longer connected to my account and I could no longer retrieve my phone number. So out of despair because I needed to make a phone call in my country I decided to just create a new account thinking that I would have to change all the phone numbers everywhere where I had a written the old text now phone number... And again I lost access to that number a second time and it is this time text now banned me. And I would have had to fight for my number and I talk to myself to the heck with that! I'm done with TextNow I'll never use it again.
  • App selectively does not ring or alert you to texts (even after applying company prescribed fixes). Have to pay to get access codes, or they are willfully blocked. The price is ridiculous. Ads everywhere for you to accidentally click on. App pirates your phone after some texts, and makes you watch a full commercial, in the middle of your conversation. Solution is to close the app, and reboot it. Loading time is slow. Can you imagine if you were in trouble?! I actually paid to have my number reserved for a few months, and found out that it is a separate charge to get access codes, despite it not being advertised that way.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Talkroute
Founded: 2013
United States
talkroute.com

Company Information

TextNow
Canada
www.textnow.com

Alternatives

Alternatives

Callmama

Callmama

Callmama Limited

Categories

Categories

Business Phone Systems Features

Call Logging Supported
Call Monitoring Not Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Softphone Features

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Not Supported
Chat / Messaging Not Supported
Contact Management Not Supported
Fax Management Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Integrations

CALLEY Not Supported
Keepgo Not Supported
Live Proxies Not Supported
Nekton.ai Supported
SCRM Champion Not Supported

Integrations

CALLEY Supported
Keepgo Supported
Live Proxies Supported
Nekton.ai Not Supported
SCRM Champion Supported
Claim Talkroute and update features and information
Claim Talkroute and update features and information
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Claim TextNow and update features and information