Talisma KnowledgebaseTalisma
|
||||||
Related Products
|
||||||
About
Talisma Knowledgebase empowers your customer service staff by providing instant access to critical knowledge at the heart of your operations, reducing operational costs and improving business efficiency and growth. With Talisma Knowledgebase, service and support groups can continually capture, create, and refine knowledge solutions as part of their daily workflow. As solutions are approved and published to the knowledgebase, they become immediately available for shared use across functional areas and multiple channels, including phone, email, chat, and the Web. Users can easily tailor content delivery to different audiences using content rules and branded knowledge article templates. Easily track and report on knowledge articles accessed, categories of knowledge used, questions asked that did not result in a correct answer, customer satisfaction levels, and much more. In addition, detailed information about each knowledgebase visitor’s query is logged in the contact record.
|
About
Partners participate in the Zeeto network to monetize their digital properties. Tap into their audiences to ask your questions. Access a new audience every day. We work like a network, reaching everyday internet users of all demographics. Our publisher partners embed our question technology into their digital properties. Visitors to those sites answer over 1.9M of Zeeto's questions each day when they want to access premium content, register for memberships, get discount coupons after an online purchase, and many others. Partners enjoy a new revenue stream by getting paid for each questions that is answered. This doesn’t displace any current monetization strategies for their websites. Zeeto’s platform puts the publisher in control of their visitor experience with simple tools for ensuring the engagement is branded for their property and determining how many questions, in which verticals, are asked.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Organizations of all sizes searching for a solution to get instant access to critical knowledge
|
Audience
A market research platform that helps businesses to personalize their marketing messages by asking their clients the right questions
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationTalisma
Founded: 1999
United States
www.talisma.com/products/knowledge-base-software/
|
Company InformationZeeto
Founded: 2011
United States
www.zeeto.io
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
|
|||||
|
|
||||||
|
|
|
|||||
Categories |
Categories |
|||||
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
|
||||||
Integrations
Adobe Marketo Engage
Amazon Web Services (AWS)
Apache Cassandra
HubSpot CRM
HubSpot Customer Platform
Insightly
Mailchimp
Microsoft Azure
Microsoft Excel
MongoDB
|
Integrations
Adobe Marketo Engage
Amazon Web Services (AWS)
Apache Cassandra
HubSpot CRM
HubSpot Customer Platform
Insightly
Mailchimp
Microsoft Azure
Microsoft Excel
MongoDB
|
|||||
|
|
|