TablesReadyTable's Ready, LLC
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About
Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses.
* Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off.
* Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more.
* Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat.
* Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app.
* Integrates with Square POS and Weebly to easily send texts when an order is ready.
*No app for you or your customers to download.
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About
WaitWell is a secure, scalable queue management and appointment scheduling platform for healthcare, retail, government, and enterprise service organizations. It reduces wait times, improves customer flow, and streamlines service delivery across single and multi-location operations. Customers can join virtual queues or book appointments via QR codes, web, SMS, kiosks, or chat, with real-time status updates and notifications.
WaitWell includes AI-powered features to support customer routing, service guidance, and operational efficiency. Staff use real-time dashboards and reporting to monitor performance, identify bottlenecks, and optimize staffing. Managers can query operational data using natural language to analyze trends and improve throughput and service outcomes.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Restaurants, retail, stylists and barbershops, bowling alleys, and other businesses
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Audience
Healthcare, Universities, Colleges, Amusement Parks, Recreation Centers, Retail, Logistics
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$59/month
Send up to 150 messages with our Free Plan. Paid premium plans start at $59 for 2,500 messages. Month-to-month. Cancel anytime.
Free Version
Supported
Free Trial
Supported
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Pricing
$29/location
WaitWell is offered as a site license. We tailor plans for each organization.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Pros from Real UsersPros
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationTable's Ready, LLC
Founded: 2011
United States
www.tablesready.com/
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Company InformationWaitWell
Founded: 2020
Canada
www.waitwell.ca
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Alternatives |
Alternatives |
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Categories |
CategoriesWaitWell makes booking and managing appointments seamless by combining scheduling with real-time queue management. Customers can book online, by SMS, QR code, or kiosk, and still join a virtual waitlist if needed. Appointments sync directly with Outlook and Google Calendar, while automated SMS/email reminders reduce no-shows. Staff gain one central dashboard to manage both walk-ins and scheduled visits, track wait times, and view analytics on cancellations and no-shows. With customizable workflows, pre-service forms, and multilingual support, WaitWell ensures smoother service flow across healthcare, government, education, and retail settings. WaitWell helps customers skip crowded waiting rooms and long lines by letting them book appointments online or join a virtual queue from their phone. They get real-time updates, reminders, and notifications so they always know their place in line. With easy check-ins, pre-filled forms, and shorter wait times, WaitWell makes every visit smoother, faster, and less stressful. WaitWell helps organizations manage staff shifts efficiently alongside customer appointments. Employees can view schedules, swap shifts, and receive updates in real time, while managers track coverage, attendance, and peak periods from one central dashboard. By automating shift planning and providing clear communication, WaitWell reduces scheduling conflicts and ensures teams are always prepared to deliver smooth customer experiences. WaitWell streamlines patient appointments and clinic workflows, allowing patients to book, reschedule, or join a virtual queue online or via kiosk. Automated reminders reduce no-shows, while staff track patient flow, wait times, and cancellations from a single dashboard. By combining appointment management with pre-visit forms and real-time updates, WaitWell improves patient experience and clinic efficiency. WaitWell keeps patients informed and involved throughout their care journey. Automated reminders, real-time updates, and pre-visit forms make scheduling and check-ins effortless. By reducing wait times and providing clear communication, WaitWell enhances satisfaction, trust, and overall patient experience. WaitWell simplifies and accelerates the patient intake process by allowing patients to complete pre-registration, health forms, consent documents, and insurance information online or via kiosk before their appointment. Automated reminders and real-time notifications keep patients informed about their upcoming visits, reducing no-shows and front-desk congestion. Staff can monitor arrivals, track wait times, and manage patient flow from a centralized dashboard, ensuring each patient is checked in efficiently. By digitizing intake and combining it with virtual queue management, WaitWell improves accuracy, enhances the patient experience, and allows clinics to operate more smoothly and efficiently. WaitWell streamlines patient scheduling by allowing patients to book, reschedule, or cancel appointments online, via mobile, kiosk, or in person. Automated reminders and notifications reduce no-shows and keep patients informed, while staff can view and manage appointments in real time through a centralized dashboard. The system integrates with calendars and supports pre-visit forms, payments, and virtual queue management, ensuring a smooth, organized, and efficient scheduling process. By optimizing both patient experience and clinic operations, WaitWell helps healthcare providers reduce wait times, improve flow, and deliver more reliable care. WaitWell transforms traditional lines into smart, virtual queues that improve both customer experience and operational efficiency. Customers can join the queue remotely via mobile, kiosk, or online, and receive real-time updates on their place in line. Staff gain a centralized dashboard to monitor arrivals, wait times, and service flow, allowing them to prioritize effectively and reduce congestion. Automated notifications and clear communication keep everyone informed, resulting in shorter perceived wait times, smoother service, and a more organized environment for both visitors and staff. WaitWell streamlines how organizations welcome and track visitors. Guests can pre-book appointments or check in on arrival via kiosk, QR code, or mobile link, reducing front-desk congestion. Automated notifications keep visitors informed, while staff see real-time arrival updates and visitor flow in one dashboard. With features like pre-registration, ID capture, and analytics, WaitWell ensures a secure, efficient, and professional visitor experience. WaitWell lets customers join a virtual waitlist from their phone, kiosk, or online, eliminating crowded lines and long waits. Staff can manage arrivals in real time, track wait times, and prioritize service efficiently. Automated notifications keep customers informed, ensuring a smoother and more organized experience for everyone. WaitWell automates key operational workflows to streamline service delivery and reduce manual tasks. From appointment scheduling and patient intake to queue management and notifications, processes run automatically, keeping both staff and customers informed in real time. Staff can monitor, adjust, and optimize workflows through a centralized dashboard, while automated reminders, alerts, and pre-filled forms reduce errors and no-shows. By integrating scheduling, check-ins, and virtual queuing, WaitWell enhances efficiency, improves service consistency, and frees staff to focus on delivering a better customer or patient experience. |
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Queue Management Features
Appointment Scheduling
Supported
Calendar
Not Supported
Communication Tools
Supported
Contactless
Not Supported
Customer Surveys
Not Supported
Dashboard
Supported
For Banks
Not Supported
For Government
Not Supported
For Healthcare
Not Supported
For Restaurants
Supported
For Retail
Not Supported
SMS Marketing
Not Supported
Supports Multiple Counters
Not Supported
Virtual Queue
Not Supported
Waitlist Features
Alerts/Notifications
Supported
Customer Database
Supported
For Restaurants
Supported
Prioritization
Supported
Public Waitlist
Supported
Reporting & Statistics
Supported
Self Check-in
Supported
Waiting Time Tracking
Supported
Waitlist Status Tracking
Supported
Reservations Features
Activities Booking
Supported
Booking Notes
Supported
CRM
Not Supported
Customer Support
Supported
Group Reservations
Supported
Guest Management
Supported
Payment Processing
Supported
Promotions Management
Supported
Rate Management
Supported
Room Booking Management
Supported
Third Party Booking
Supported
Restaurant Reservations Features
Capacity Monitoring
Not Supported
Custom Reservation Inventory
Not Supported
Deposits / Prepayment Processing
Not Supported
Email Marketing
Not Supported
Facebook Reservations
Not Supported
Feedback Management
Not Supported
Guest Data
Not Supported
Guest Notifications
Supported
Mobile App Booking
Not Supported
Online / Website Reservations
Supported
Reminders
Supported
Reporting / Analytics
Not Supported
Seat / Table Optimization
Not Supported
Text/SMS Communications
Not Supported
Waitlist Management
Supported
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Appointment Scheduling Features
Appointment Reminders
Supported
Automated Scheduling
Supported
Calendar Sync
Supported
Client Database
Supported
Group Scheduling
Supported
Mobile Access
Supported
Multi-Location
Supported
Online Booking
Supported
Online Payments
Supported
Recurring Appointments
Supported
Room Booking Management
Supported
Queue Management Features
Appointment Scheduling
Supported
Calendar
Supported
Communication Tools
Supported
Contactless
Supported
Customer Surveys
Supported
Dashboard
Supported
For Banks
Supported
For Government
Supported
For Healthcare
Supported
For Restaurants
Supported
For Retail
Supported
SMS Marketing
Supported
Supports Multiple Counters
Supported
Virtual Queue
Supported
Waitlist Features
Alerts/Notifications
Supported
Customer Database
Supported
For Restaurants
Supported
Prioritization
Supported
Public Waitlist
Supported
Reporting & Statistics
Supported
Self Check-in
Supported
Waiting Time Tracking
Supported
Waitlist Status Tracking
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Employee Scheduling Features
Appointment Management
Supported
Automated Scheduling
Supported
Calendar Management
Supported
Employee Database
Not Supported
Group Scheduling
Supported
Messaging
Supported
Mobile Access
Not Supported
Payroll Management
Not Supported
Reporting/Analytics
Supported
Resource Management
Not Supported
Schedule Distribution
Not Supported
Scheduling
Supported
Shift Scheduling
Supported
Shift Swapping
Supported
Time Clock
Supported
Time Tracking
Supported
Vacation / Leave Tracking
Supported
Medical Scheduling Features
Appointment Management
Supported
Billing & Invoicing
Supported
Drag & Drop
Supported
Facility Scheduling
Supported
Multi-Location
Supported
No-Show Tracking
Supported
On Call Scheduling
Supported
Patient Records
Supported
Patient Scheduling
Supported
Physician Management
Supported
Recurring Appointments
Supported
Self Service Portal
Supported
Staff Scheduling
Supported
Visitor Management Features
Alerts/Notifications
Supported
Badge Management
Not Supported
Document Management
Supported
ID Scan
Supported
Pre-Registration
Supported
Registration Management
Supported
Self Check-in
Supported
Visitor Tracking
Supported
Watch List
Not Supported
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Integrations
Azure-AD-External-Identities
Not Supported
CharmHealth
Not Supported
Freshservice
Not Supported
Google Authenticator
Not Supported
Google Forms
Not Supported
Google Meet
Not Supported
Google Sheets
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Microsoft Outlook
Not Supported
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Integrations
Azure-AD-External-Identities
Supported
CharmHealth
Supported
Freshservice
Supported
Google Authenticator
Supported
Google Forms
Supported
Google Meet
Supported
Google Sheets
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Microsoft Outlook
Supported
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