TablesReady vs. VirtualQ Comparison


TablesReady Table's Ready, LLC	VirtualQ Akcelita	+	+
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About Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.	About We are a bridge to better customer service. Virtual Q minimizes customer exposure to "outside" lines when visiting stores, supermarkets and offices by providing a contactless way to manage customer flow. VirtualQ is a digital contactless platform designed for stores that want to keep operating safely in times of COVID-19 with features that benefit both customers and employees. VirtualQ helps you by: Giving a real sense of security to customers by enabling social distancing and limiting exposure to large groups of people, Helping manage customer flow inside store and complying with federal state limit guidelines. Providing the opportunity for store owners to design a service focused around customers reserving time slots to visit the store. Enabling access to create specialty lines to manage separately from regular lines and designed for specific groups of people like elderly individuals and expecting mothers.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Restaurants, retail, stylists and barbershops, bowling alleys, and other businesses	Audience For stores that want a contactless platform to do business safely with other businesses
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $59/month Send up to 150 messages with our Free Plan. Paid premium plans start at $59 for 2,500 messages. Month-to-month. Cancel anytime. Free Version Supported Free Trial Supported	Pricing $15.99 per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.4 / 5 design 4.4 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Being able to upload our schedule makes life very easy! The process is seamless and easy to maintain. Texting guests frees up time for hosts and managers! Preferences are easily noted and communicated to all! This gave us a much needed solution to a touch-less solution for customers waiting for tables. It is much more secure and user friendly than texting them directly. This product empowers our candidates with a decision to wait in a physical socially-distant line or return to their cars until we are ready for them to come in. We had upset candidates before when they had no choice but to wait in an outdoor line, especially when the weather was not cooperative. There have been few complaints with this new system. The best feature is the paging system through customer's cell numbers. We integrated with our Square POS as well and changed the way we conduct food service. Cons Wish I could set up alerts to notify me when a schedule isn't loaded. Asks for phone number first. Most guests want to give you name first. As an admin, it would be nice to have an administration console for all locations in one login. The only negative is the price - I think it's a little bit high per month. But with the results we've had, it's worth it. Not a fluid system amongst features and offers too few parameters. I wish there was a limit to how far out a customer could reserve a table.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Table's Ready, LLC Founded: 2011 United States www.tablesready.com/	Company Information Akcelita Founded: 2014 United States www.akcelita.com
Alternatives EGS CALCMENU Web EGS Enggist & Grandjean Software	Alternatives Qwaiting
NextMe	Awaiting Vaporware
Waitly Arisota Software	ScanQueue Tugadot Pty Ltd
Bzz Bzz Order Tracking Limited	Qudini
HostConcepts JTECH View All	VirtuaQ Lucep View All
Categories Appointment Reminder Supported Appointment Scheduling Supported Queue Management Supported Reservations Supported Restaurant Management Supported Restaurant Reservations Supported Waitlist Supported	Categories Call Center Infrastructure (CCI) Supported Waitlist Supported
Waitlist Features Alerts/Notifications Supported Customer Database Supported For Restaurants Supported Prioritization Supported Public Waitlist Supported Reporting & Statistics Supported Self Check-in Supported Waiting Time Tracking Supported Waitlist Status Tracking Supported Show More Features Queue Management Features Appointment Scheduling Supported Calendar Not Supported Communication Tools Supported Contactless Not Supported Customer Surveys Not Supported Dashboard Supported For Banks Not Supported For Government Not Supported For Healthcare Not Supported For Restaurants Supported For Retail Not Supported SMS Marketing Not Supported Supports Multiple Counters Not Supported Virtual Queue Not Supported Reservations Features Activities Booking Supported Booking Notes Supported CRM Not Supported Customer Support Supported Group Reservations Supported Guest Management Supported Payment Processing Supported Promotions Management Supported Rate Management Supported Room Booking Management Supported Third Party Booking Supported Restaurant Reservations Features Capacity Monitoring Not Supported Custom Reservation Inventory Not Supported Deposits / Prepayment Processing Not Supported Email Marketing Not Supported Facebook Reservations Not Supported Feedback Management Not Supported Guest Data Not Supported Guest Notifications Supported Mobile App Booking Not Supported Online / Website Reservations Supported Reminders Supported Reporting / Analytics Not Supported Seat / Table Optimization Not Supported Text/SMS Communications Not Supported Waitlist Management Supported	Waitlist Features Alerts/Notifications Supported Customer Database Not Supported For Restaurants Supported Prioritization Supported Public Waitlist Not Supported Reporting & Statistics Supported Self Check-in Supported Waiting Time Tracking Supported Waitlist Status Tracking Supported
Integrations KonnectzIT Supported Square POS Supported Square Payments Supported Square for Restaurants Supported View All 4 Integrations	Integrations KonnectzIT Not Supported Square POS Not Supported Square Payments Not Supported Square for Restaurants Not Supported
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