Viavitna

Viavitna

ASL LLC
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About

T-NEX Chatbot is a company knowledge assistant tailored to answer recurring questions from approved business content. It can retrieve maintained answers and show their recorded source references, or add a separately scoped retrieval-augmented generation (RAG) function that composes responses from relevant document passages. The solution can include an interface for authorised staff to create, edit and categorise knowledge entries, with source documents and ownership maintained alongside answers. It is designed for internal employee questions or defined customer-service information, such as work instructions, internal processes and service offerings. Project setup can define content permissions, treatment of unanswered questions, human handover, and evaluation against a question set before expanding sources or users. The language model is optional; data, access and conversation handling are tailored to the use case.

About

Viavitna is a website chatbot and AI assistant that answers questions using approved website pages, policies, FAQs, and documentation. It retrieves source material, returns answers with citations, and can abstain or provide a relevant passage when the content does not support an answer. Teams can upload Markdown, HTML, or plain-text content, review and test a draft collection, then publish a chat widget with a script tag. The product supports a direct answer API and a read-only MCP endpoint for server-side clients. It is available as a managed hosted service or as an owned self-hosted deployment on customer-controlled hardware, with models and content running within the chosen environment. Typical uses include customer support, policy and product questions, regulated public information, and internal knowledge access. Hosted pricing is flat monthly rather than metered per question; an owned license is also offered.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMEs, startups and industry

Audience

Support leads, owners, compliance and IT staff who answer customer questions from published content.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$149/month
Hosted plan: $149 per month, flat and not metered by question. Owned license: $12,000 one-time, plus $2,400 per year for updates and support or $6,000 per year for the all-in option. Multi-site annual plans are scoped at $25,000–$75,000.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

T-NEX
Founded: 2024
Germany
t-nex.de/en/companies/products/ai-chatbot/

Company Information

ASL LLC
Founded: 2017
United States
viavitna.com

Alternatives

Viavitna

Viavitna

ASL LLC

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Lynna

Lynna

Lynna Labs Ltd
thatChat

thatChat

La Luce

Categories

AI Chatbots Supported

Categories

AI Chatbots Supported

Integrations

Model Context Protocol (MCP) Not Supported

Integrations

Model Context Protocol (MCP) Supported
Claim T-NEX Chatbot and update features and information
Claim T-NEX Chatbot and update features and information
Claim Viavitna and update features and information
Claim Viavitna and update features and information