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About

Synthetic Users is an AI-enabled user research platform that uses advanced natural language processing and large language models to generate synthetic personas that mimic real human behavior with high “synthetic organic parity,” letting teams set research goals and run virtual qualitative and quantitative studies such as in-depth interviews, concept testing, problem exploration, custom scripts, or surveys in minutes rather than weeks. It creates personality profiles for each synthetic participant and uses a multi-agent architecture to simulate dynamic, context-aware conversations and decisions that uncover product insights, helping validate ideas, optimize user journeys, prioritize roadmaps, and explore behavior across diverse audiences; users can enrich simulations with their own proprietary data to increase relevance and control representation.

About

TheySaid is an AI-powered user research and product validation platform that helps organizations collect customer feedback, test digital experiences, and improve product decisions. The software combines AI-moderated usability testing, customer interviews, surveys, polls, and adaptive forms within a centralized research environment. Its synthetic user testing capabilities simulate customer interactions using AI personas trained on real usability research and customized with an organization's customer data. TheySaid records user interactions, analyzes spoken feedback, identifies usability problems, and generates actionable recommendations for product improvements. The platform integrates with development and design tools such as Cursor, Claude Code, Lovable, Replit, Jira, and Linear to incorporate customer validation into existing workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product teams, UX researchers, and market insight professionals who need an AI-powered platform to simulate realistic user feedback and behavior so they can run fast, scalable research without recruiting real participants

Audience

UX researchers, product managers, UI/UX designers, software developers, SaaS companies, startups, customer experience teams, market researchers, digital agencies, ecommerce businesses, and product development organizations seeking AI-powered usability testing, synthetic user research, automated customer interviews, product validation, and continuous feedback analysis

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$2 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Synthetic Users
United States
www.syntheticusers.com

Company Information

TheySaid
United States
www.theysaid.io

Alternatives

Alternatives

AWAI

AWAI

OFFICE KAMIYA Inc.
Listen

Listen

Listen Labs

Categories

User Research Supported

Categories

AI Interviewing Supported
Product Analytics Supported
User Research Supported

Integrations

HubSpot CRM Not Supported
Salesforce Not Supported
Slack Not Supported
Zendesk Not Supported

Integrations

HubSpot CRM Supported
Salesforce Supported
Slack Supported
Zendesk Supported
Claim Synthetic Users and update features and information
Claim Synthetic Users and update features and information
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