Symphony

Symphony

Symphony Communication
Zenchat

Zenchat

Axonic Informationssysteme
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About

Symphony Communication has 4 interconnected platforms; Messaging, Voice, Directory, Analytics. The software is designed for the financial services industry. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working. Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds. Symphony is trusted by over ½ millions users and 1,000 institutions, including 10/10 of the world's largest investment banks.

About

Finally a team messenger with built-in task management. Communication is maybe the most powerful tool we have, and one of the most enjoyable and natural things to do. As a core part of our productivity suite, we want to offer a seamlessly-integrated messaging platform for your team. Secure, reliable, and fully-controlled by your organization, Zenchat is enterprise-ready with a focus on great user experience. Messaging is an essential part of modern teamwork, but until now an important part was missing within messaging solutions: Tasks. The combination of chat and tasks creates a complete communication experience that just feels right. No more switching between chats and task lists or boards. In a chat you talk about a lot of things: Not just regular chat, but also about tasks, or topics like clients, candidates, features, bugs, etc. Talking about more than one topic at a time can blow up the chat and often leads to misunderstandings or lost messages.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Financial services institutions, pharmaceuticals, and firms in heavily regulation industries

Audience

Companies interested in a team chat app with an integrated task management solution

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Free
Personal: Free
Plus: $5/Month/User
Business: $19/Month/User
Enterprise: Contact us
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The ability to not be bounded by organizational contacts and connect with outside vendors. The ability to share media/code over IM. Search text in IMs

Cons

  • The timing is sometimes off. The way it works, the latest comment should be at the bottom of the chat window but that is not always the case. The only way to reach such messages is to click on the message from recent window and the message is somewhere in between two vague dates. But a restart of app fixes it

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Symphony Communication
Founded: 2014
United States
symphony.com

Company Information

Axonic Informationssysteme
Founded: 2003
Germany
zenkit.com/en/chat/

Alternatives

Alternatives

Typetalk

Typetalk

Nulab
LSEG Messenger

LSEG Messenger

LSEG Data & Analytics
AWS Wickr

AWS Wickr

Amazon

Categories

Categories

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Not Supported
Surveys & Feedback Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Supported
Video Conferencing Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Not Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Not Supported
Document Management Not Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Not Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Not Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Supported
Video Conferencing Not Supported

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Not Supported
Gantt Charts Not Supported
Mobile Access Supported
Percent-Complete Tracking Not Supported
Progress Tracking Not Supported
Recurring Tasks Supported
Reporting/Analytics Not Supported
Spreadsheet View Not Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Not Supported
To-Do List View Supported

Integrations

Appian Supported
Citrix Workspace Supported
FlexTrade Supported
Google Cloud CDN Supported
HERE Enterprise Browser Supported
Hammerstone Markets Supported
Hypernotes Not Supported
Slack Supported
SteelEye Supported
Symantec EDR Supported
Telegram Supported
Theta Lake Supported
TradingView Supported
Unqork Supported
Verint Community Supported
Zapier Supported
Zenkit Base Not Supported
Zenkit Projects Not Supported
Zenkit To Do Not Supported
iPushPull Supported

Integrations

Appian Not Supported
Citrix Workspace Not Supported
FlexTrade Not Supported
Google Cloud CDN Not Supported
HERE Enterprise Browser Not Supported
Hammerstone Markets Not Supported
Hypernotes Supported
Slack Not Supported
SteelEye Not Supported
Symantec EDR Not Supported
Telegram Not Supported
Theta Lake Not Supported
TradingView Not Supported
Unqork Not Supported
Verint Community Not Supported
Zapier Not Supported
Zenkit Base Supported
Zenkit Projects Supported
Zenkit To Do Supported
iPushPull Not Supported
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