Symphony vs. Workplace from Meta Comparison


Symphony Symphony Communication	Workplace from Meta Meta	+	+
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About Symphony Communication has 4 interconnected platforms; Messaging, Voice, Directory, Analytics. The software is designed for the financial services industry. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working. Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds. Symphony is trusted by over ½ millions users and 1,000 institutions, including 10/10 of the world's largest investment banks.	About Where teams connect to get work done. Unlimited tools for you and your team to work together, wherever you are. Connect everyone in your organization. Empower and transform your whole business, with familiar features like groups, chat and video calls. Over 30,000 global organizations large and small connect their teams with Workplace. Now it's your turn. Our instant messaging feature lets you chat 1-to-1 or in groups, reaching anyone in your organization with text, pictures, voice and video. When someone posts in a different language, Workplace offers to translate it there and then. Helping you become a truly global business. Groups are spaces for sharing updates, files, feedback and more. They're like email threads, but better organized and easier to follow. Org Chart lets you quickly look up coworkers and team info, so you spend less time wondering who to ask for help and more time getting things done.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Financial services institutions, pharmaceuticals, and firms in heavily regulation industries	Audience Companies of all sizes that want a business communications platform and business social network
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $4 per user per month Free Version Free Trial
Reviews/Ratings Overall 4.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 5.0 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 4.3 / 5 ease 4.6 / 5 features 4.4 / 5 design 4.0 / 5 support 3.5 / 5 Read all reviews
Pros & Cons from Real Users Pros The ability to not be bounded by organizational contacts and connect with outside vendors. The ability to share media/code over IM. Search text in IMs Cons The timing is sometimes off. The way it works, the latest comment should be at the bottom of the chat window but that is not always the case. The only way to reach such messages is to click on the message from recent window and the message is somewhere in between two vague dates. But a restart of app fixes it	Pros & Cons from Real Users Pros Allows for a collaborative place for my colleagues and me to share ideas, projects, and tasks. Incredibly resource since working remotely. Easy to connect with employees and work. Good video and audio connect which also work great in low connect. I like the simple and interactive method that we can maintain communication, as well as working together between co-workers with Workplace by Facebook, I like this job system, it has a user interface comparable to the social media network Facebook, in addition to being used by all the employees of our company, they were able to share suggestions, chat, make audio and video phone calls, share papers and more, in a very simple to use and also familiar environment. Workplace by Facebook is a good place for formal and informal communication in organizations. It has easy setup with single sign on of company credentials and employees can share their thoughts and also make announcements on walls just like normal Facebook. I like that I can use something just for my business Facebook page and I do not get it confused with my personal one. Cons Support is incredibly slow when there are any operational issues with this platform. User interface can be improved for non-technical people. I like to integrate with online office devices to modify documents and also spreadsheets online through the system. Eventually we found instability in the system and a drop in the program's functioning. The notification links which we get in emails mostly redirects to a different thread instead of the actual post. It is not user friendly as I think it should be. It also does not always notify me and then when I do look at it, it does not show that I looked at the notification.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Symphony Communication Founded: 2014 United States symphony.com	Company Information Meta Founded: 2004 United States www.workplace.com
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Categories Collaboration Employee Communication Tools Encrypted Messaging Internal Communications Team Chat Team Communication	Categories Audio Conferencing Collaboration Employee Communication Tools File Sharing Internal Communications Meeting Messaging Productivity Task Management Team Chat Team Communication Unified Communications Video Conferencing Web Conferencing
Collaboration Features Brainstorming Calendar Management Chat / Messaging Contact Management Content Management Document Management Project Management Real Time Editing Task Management Version Control Video Conferencing Employee Communication Tools Features Activity / News Feed Audio / Video Conferencing Blogs Chat / Messaging Employee Directory Event Calendar File Sharing Knowledge Management Newsletter Management Surveys & Feedback Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Team Chat Features End-to-End Encryption (E2EE) File Sharing Groups / Channels Payments Search / Filter Self-Destructing Messages Stickers / GIFs Threaded Discussion Video Conferencing Voice Calling Team Communication Features Activity / News Feed Audio Calls Calendar Management Chat / Messaging Discussion Threads File Sharing Mobile Access Push Notifications Search Surveys & Feedback Task Management Video Conferencing	Collaboration Features Brainstorming Calendar Management Chat / Messaging Contact Management Content Management Document Management Project Management Real Time Editing Task Management Version Control Video Conferencing Employee Communication Tools Features Activity / News Feed Audio / Video Conferencing Blogs Chat / Messaging Employee Directory Event Calendar File Sharing Knowledge Management Newsletter Management Surveys & Feedback Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Team Chat Features End-to-End Encryption (E2EE) File Sharing Groups / Channels Payments Search / Filter Self-Destructing Messages Stickers / GIFs Threaded Discussion Video Conferencing Voice Calling Team Communication Features Activity / News Feed Audio Calls Calendar Management Chat / Messaging Discussion Threads File Sharing Mobile Access Push Notifications Search Surveys & Feedback Task Management Video Conferencing Show More Features File Sharing Features Audit Trail Chat / Messaging Collaboration Document Management Drag & Drop Electronic Signature Encryption File Synchronization Search User Management Version Control Workflow Management Meeting Features Action Item Tracking Agenda Management Attendee Management Board Meetings Committee Meetings Internal Meetings Invitation Management Legislative Meetings Materials Management Meeting Feedback Meeting Preparation Tools Meeting Room Booking Minutes Management Post-Meeting Tools Scheduling Travel Management Voting Management Messaging Features End-to-End Encryption (E2EE) File Sharing Groups / Channels Payments Search / Filter Self-Destructing Messages Stickers / GIFs Threaded Discussion Video Conferencing Voice Calling Productivity Features Collaboration Database Creation Document Creation File Sharing Notes Management Office Suite Presentation Tools Project Management Task Management Team Chat Task Management Features Collaboration Create Subtasks Gamification Gantt Charts Mobile Access Percent-Complete Tracking Progress Tracking Recurring Tasks Reporting/Analytics Spreadsheet View Task Board View Task Planning Task Scheduling Task Tracking Time Tracking To-Do List View Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard
Integrations Salesforce Zoom 50skills AppFollow Bloomflow Box Confluence Indent KODA Bots Leena AI Okta Onna Proxyclick Sapling AI Writing Assistant Smartsheet Theta Lake Vibe.fyi Xoxoday Zero Incident Framework iPushPull Show More Integrations View All 30 Integrations	Integrations Salesforce Zoom 50skills AppFollow Bloomflow Box Confluence Indent KODA Bots Leena AI Okta Onna Proxyclick Sapling AI Writing Assistant Smartsheet Theta Lake Vibe.fyi Xoxoday Zero Incident Framework iPushPull Show More Integrations View All 68 Integrations
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