Symphony

Symphony

Symphony Communication
Teamwork Chat

Teamwork Chat

Teamwork.com
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About

Symphony Communication has 4 interconnected platforms; Messaging, Voice, Directory, Analytics. The software is designed for the financial services industry. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working. Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds. Symphony is trusted by over ½ millions users and 1,000 institutions, including 10/10 of the world's largest investment banks.

About

Improve team communication with Teamwork Chat — and stay centered on the work that matters. Build communication into your workflow across your organization, no matter what team or department you’re working with, so you can get quick answers to your queries. With one central place for you to share ideas and look for feedback from your team, you can reach a consensus and make better decisions faster. Reduce meetings without compromising on productivity and get the answers you need without breaking your stride. Teamwork Chat is here to help your team communicate, collaborate and reach new levels of productivity — without losing the human touch. Give context to important decisions made between teams by searching past chat messages. Share important files directly in Teamwork Chat across the team to give context to conversations and aid collaboration.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Financial services institutions, pharmaceuticals, and firms in heavily regulation industries

Audience

Teams that need an effective team chat app

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$4 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The ability to not be bounded by organizational contacts and connect with outside vendors. The ability to share media/code over IM. Search text in IMs

Cons

  • The timing is sometimes off. The way it works, the latest comment should be at the bottom of the chat window but that is not always the case. The only way to reach such messages is to click on the message from recent window and the message is somewhere in between two vague dates. But a restart of app fixes it

Pros & Cons from Real Users

Pros

  • Teamwork Chat is designed with numerous features, which works to foster global way of communication. Teamwork Chat has instant messaging or texting feature, for an easy team building.
  • Teamwork Chat has an instant messaging feature, which links all people in the company, and world wide. Also, Teamwork Chat is not expensive, hence, good for even the beginners.

Cons

  • Teamwork Chat design is quite ancient, and if the developer could slightly make it updated, the communication operations can be more faster.
  • Teamwork Chat is an innovative program, for communication purposes, and everything is well put up.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Symphony Communication
Founded: 2014
United States
symphony.com

Company Information

Teamwork.com
Founded: 2007
Ireland
www.teamwork.com/chat/

Alternatives

Alternatives

LSEG Messenger

LSEG Messenger

LSEG Data & Analytics
Zenchat

Zenchat

Axonic Informationssysteme
AWS Wickr

AWS Wickr

Amazon
Microsoft Teams

Microsoft Teams

Microsoft

Categories

Categories

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Not Supported
Surveys & Feedback Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Supported
Video Conferencing Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Not Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Not Supported
Document Management Not Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Not Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Not Supported
Video Conferencing Not Supported

Integrations

AccessFintech Supported
Appian Supported
Citrix Workspace Supported
Confluence Supported
Hammerstone Markets Supported
Jira Supported
LINE Supported
Microsoft Teams Supported
PagerDuty Supported
Rambox Not Supported
Salesforce Supported
Saphyre Supported
Slack Supported
SteelEye Supported
Symantec EDR Supported
Teamwork.com Not Supported
Theta Lake Supported
WeChat Supported
Zapier Supported
iPushPull Supported

Integrations

AccessFintech Not Supported
Appian Not Supported
Citrix Workspace Not Supported
Confluence Not Supported
Hammerstone Markets Not Supported
Jira Not Supported
LINE Not Supported
Microsoft Teams Not Supported
PagerDuty Not Supported
Rambox Supported
Salesforce Not Supported
Saphyre Not Supported
Slack Not Supported
SteelEye Not Supported
Symantec EDR Not Supported
Teamwork.com Supported
Theta Lake Not Supported
WeChat Not Supported
Zapier Not Supported
iPushPull Not Supported
Claim Symphony and update features and information
Claim Symphony and update features and information
Claim Teamwork Chat and update features and information
Claim Teamwork Chat and update features and information