TASKE Contact

TASKE Contact

TASKE Technology
+
+

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About

Information is a key asset in business today. To achieve sustainable competitive advantage, utilities must be able to adapt quickly to change. Reduced time to decision and action is critical to improving quality and productivity. The timely collection, transformation, and distribution of reliable information is a significant issue. Easy and flexible data access is essential for all operational and business decisions. All users, including operators, managers, engineers, and maintenance supervisors, have unique requirements and viewing preferences for information. S+ Operations’ integrated information management capability provides support at every organizational level to improve efficiency and profitability. S+ Operations enables the viewing of real-time data and historical information simultaneously in one display. Fully redundant design and flexible architecture to accommodate customer needs. Most powerful historian server that incorporates process.

About

Build your contact center on a solid foundation with TASKE Contact software, flexible contact center call management software. Thousands of contact and call center supervisors around the world rely on TASKE Contact software to help manage their agents, set and meet service levels, and provide vital management information on all call activity. TASKE Contact offers real-time ACD monitoring and historical call reporting for the contact center. It includes a web portal for access to real-time data and TASKE's advanced cradle-to-grave search tool, Visualizer. Our solutions provide the insight necessary to improve contact center service levels and enhance customer retention strategies. Organizations use TASKE to report on all inbound, outbound, and internal call activity, monitor and improve call center agents’ performance levels, respond immediately to changing call volume and agent availability and control operating costs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises interested in a solution designed for the collection, transformation and distribution of reliable information

Audience

Contact management solution for anyone wanting to sync their calendars and contacts

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ABB
United States
new.abb.com/control-systems/symphony-plus/historian

Company Information

TASKE Technology
www.taske.com

Alternatives

X-Force Historian

X-Force Historian

SSM InfoTech Solutions

Alternatives

Proficy Historian

Proficy Historian

GE Vernova
Readymode

Readymode

Readymode (formerly Xencall)

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Contact Management Features

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Integrations

No info available.

Integrations

No info available.
Claim Symphony Plus Historian and update features and information
Claim Symphony Plus Historian and update features and information
Claim TASKE Contact and update features and information
Claim TASKE Contact and update features and information