+
+

Related Products

  • Guru
    3,534 Ratings
    Visit Website
  • Axero
    205 Ratings
    Visit Website
  • Pylon
    58 Ratings
    Visit Website
  • Zendesk
    7,564 Ratings
    Visit Website
  • Interfacing Enterprise Process Center (EPC)
    63 Ratings
    Visit Website
  • MyHub Intranet Software
    66 Ratings
    Visit Website
  • ArboStar
    558 Ratings
    Visit Website
  • Thinkific
    573 Ratings
    Visit Website
  • Kamatera
    151 Ratings
    Visit Website
  • 4ALLPORTAL
    61 Ratings
    Visit Website

About

Traditional knowledge management systems either suffer from holding too much information or little to none at all. According to IDC, 36% of a consultant’s time is spent searching for information. Finding new ways to equip support staff to resolve issues consistently is the challenge many organizations now face. So, how can you drive consistent service and compliance across the geographies you serve? Equipping your support staff with a next-gen knowledge solution is the answer. Designed with live customer interaction in mind, Sutherland SmartLeap™ HelpTree makes it easy to create and keep knowledge current. It seamlessly integrates with enterprise systems to provide a straightforward user experience for both creators and consumers of content. Enabling faster content creation and minimal training. Connect with multiple data sources and leverage machine learning-based search. Easy enterprise integration with straightforward UX & UI to enable richer conversations.

About

iGMapware is a single, authoritative source about all your information assets, from electronic documents, to emails, to hard copies. It offers a: ​ Single view of information held by all your departments, minimizing department silos and dark data risks Integrated view of information held by third parties, such as your benefits service providers Instant snapshot of your information compliance, including privacy, security and business retention attributes Comprehensive data about your software applications and the privacy and other data that is maintained in those applications Trusted compliance with views and searches of laws and regulations that govern your data and records.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies requiring an augmented knowledge intelligence solution to improve the usability and effectiveness of their knowledge base

Audience

Companies that need a comprehensive solution for records and information asset management

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sutherland
Founded: 1986
United States
www.sutherlandglobal.com/products-x-platforms/smartleap-helptree

Company Information

iGMapware
Founded: 2015
United States
www.igmapware.com

Alternatives

Knova

Knova

IgniteTech

Alternatives

Phrontex

Phrontex

Kesteven and Associates
fabriq

fabriq

Fabriq
RightAnswers

RightAnswers

Upland Software

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Compliance Features

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
Incident Management
ISO Compliance
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Integrations

No info available.

Integrations

No info available.
Claim Sutherland SmartLeap HelpTree and update features and information
Claim Sutherland SmartLeap HelpTree and update features and information
Claim iGMapware and update features and information
Claim iGMapware and update features and information