Susea

Susea

Alphabits Solutions
TIO

TIO

TIOCORE
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About

Susea is software for ocean freight forwarders, NVOCCs, and customs brokers that handles two things: getting a quote out fast, and running a competitive RFQ when a lane needs one. On the quoting side, Susea reads inbound requests from WhatsApp and email, drafts a priced quote against your tariffs and margin rules, and puts it in front of your team for one-click approval, nothing sends without a human reviewing it first. When a quote goes quiet, Susea drafts the follow-up. When a quote is about to expire, Susea catches it and drafts the re-price, before the customer has to ask. On the procurement side, Susea runs reverse-auction RFQs across your agent network... sealed, rank-only, best-price, or fully open bidding, your choice per tender. Agents who haven't bid get a timed, context-aware nudge instead of a phone call from your desk.

About

TIO's agents read the inbox your team already works from and do the back-office job function: an ISF agent drafts the 10+2 filing, an order entry agent creates the lot or shipping entry in your TMS with charge lines, an audit agent re-checks what was filed, a quote agent prices inbound freight. Each agent reads the shipment documents, does the prep, and hands a finished draft to your team. Nothing is filed or written to your TMS without a named team member approving it first. TIO covers the ocean import, ocean export, air import, air export, and domestic lifecycle: booking intake, pre-alert extraction, ISF staging, arrival notice drafting, charge reconciliation, and lot close. It works with the TMS you already run and does not require a migration. At a US import freight forwarder running the agents in production: lot creation went from about 30 minutes to seconds across 25+ jobs a week, and ISF filing went from about 15 minutes to seconds across 20 filings a week. About two days

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ocean freight forwarders, NVOCCs, customs house agents (CHAs), freight agents, and 3PLs with an international freight desk — typically 20–500 employees, handling a mix of spot quotes and tendered/contract freight. Best fit for teams still running pricing and RFQs across email, WhatsApp, and spreadsheets, who want to speed up quote turnaround and cut down on manual follow-up work without giving up control over pricing decisions.

Audience

Freight forwarders and 3PLs handling ocean import, ocean export, air import, air export, and domestic trucking.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$19/month
Free Version Supported
Free Trial Supported

Pricing

Contact for pricing
Pricing is based on shipment volume and team size.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We run ocean import out of New York and the volume of inbound emails -- bookings, pre-alerts, arrival notices -- was eating the team's time. TIO reads the emails, pulls the fields, and pre-fills the record for us to review before anything goes into the TMS. The inbox-to-TMS piece alone saves us real time on every shipment. Setup was straightforward and the team picked it up quickly.

Cons

  • None, great team. Super responsive. Still a new product but daily ease of use has been phenomenal.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Alphabits Solutions
Founded: 2021
India
www.alphabitssolutions.com

Company Information

TIOCORE
Founded: 2026
United States
tiocore.com

Alternatives

Alternatives

Ritzy Shipping

Ritzy Shipping

Ritzy Solutions
Fresa XPress

Fresa XPress

Fresa Technologies
Hercules Export Software

Hercules Export Software

Star Tec Software

Categories

Freight Supported

Categories

Integrations

CargoWise Not Supported
EFT-eCargo Not Supported
GoFreight Not Supported
Magaya CRM Not Supported
eFreight Suite Not Supported

Integrations

CargoWise Supported
EFT-eCargo Supported
GoFreight Supported
Magaya CRM Supported
eFreight Suite Supported
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