Audience
Ocean freight forwarders, NVOCCs, customs house agents (CHAs), freight agents, and 3PLs with an international freight desk — typically 20–500 employees, handling a mix of spot quotes and tendered/contract freight. Best fit for teams still running pricing and RFQs across email, WhatsApp, and spreadsheets, who want to speed up quote turnaround and cut down on manual follow-up work without giving up control over pricing decisions.
About Susea
Susea is software for ocean freight forwarders, NVOCCs, and customs brokers that handles two things: getting a quote out fast, and running a competitive RFQ when a lane needs one.
On the quoting side, Susea reads inbound requests from WhatsApp and email, drafts a priced quote against your tariffs and margin rules, and puts it in front of your team for one-click approval, nothing sends without a human reviewing it first. When a quote goes quiet, Susea drafts the follow-up. When a quote is about to expire, Susea catches it and drafts the re-price, before the customer has to ask.
On the procurement side, Susea runs reverse-auction RFQs across your agent network... sealed, rank-only, best-price, or fully open bidding, your choice per tender. Agents who haven't bid get a timed, context-aware nudge instead of a phone call from your desk.
