Audience
Freight forwarders and freight brokers handling ocean import, ocean export, air import, and air export. Ideal for operations teams processing 50 to 500 shipments per month using CargoWise, Magaya, Descartes, or GoFreight.
About TIO
TIO is an AI operating system for freight forwarders. It connects your email inbox to your TMS and handles the coordination loop between them: reading inbound shipment emails, binding messages to open jobs, and pre-filling TMS records for your team's review.
TIO covers every stage of a shipment: pre-booking RFQ intake, booking authorization, pre-alert extraction, ISF 10+2 staging, LFD and detention risk monitoring, trucker dispatch, arrival notice drafting, customs document routing, invoice-to-rate matching, and lot close.
Every TMS record is reviewed and approved by a named team member before TIO writes anything. No autonomous submissions.
TIO integrates with CargoWise, Magaya, Descartes, GoFreight, and any TMS with a REST or SOAP API. Setup takes under a week for most forwarders.
Most freight forwarders handle 80 to 200 shipments per month. The manual coordination between inbox and TMS -- reading, routing, re-keying, chasing -- runs 8 to 12 minutes per shipment.
Pricing
Company Information
Product Details
TIO Frequently Asked Questions
TIO Product Features
TIO Verified User Reviews
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"Cuts the email-to-TMS grind on every ocean import shipment" Posted 2026-05-25
Pros: We run ocean import out of New York and the volume of inbound emails -- bookings, pre-alerts, arrival notices -- was eating the team's time. TIO reads the emails, pulls the fields, and pre-fills the record for us to review before anything goes into the TMS. The inbox-to-TMS piece alone saves us real time on every shipment. Setup was straightforward and the team picked it up quickly.
Cons: None, great team. Super responsive. Still a new product but daily ease of use has been phenomenal.
Overall: For a busy freight forwarding operation that runs on email and a TMS, TIO fills a gap I didn't know had a product-based solution. The coordination layer between what lands in the inbox and what needs to get into the TMS is exactly what it handles. Would recommend to any ops team dealing with the same volume grind.
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