Audience
Freight forwarders and freight brokers handling ocean import, ocean export, air import, and air export. Ideal for operations teams processing 50 to 500 shipments per month using CargoWise, Magaya, Descartes, or GoFreight.
About TIO
TIO is an AI operating system for freight forwarders. It connects your email inbox to your TMS and handles the coordination loop between them: reading inbound shipment emails, binding messages to open jobs, and pre-filling TMS records for your team's review.
TIO covers every stage of a shipment: pre-booking RFQ intake, booking authorization, pre-alert extraction, ISF 10+2 staging, LFD and detention risk monitoring, trucker dispatch, arrival notice drafting, customs document routing, invoice-to-rate matching, and lot close.
Every TMS record is reviewed and approved by a named team member before TIO writes anything. No autonomous submissions.
TIO integrates with CargoWise, Magaya, Descartes, GoFreight, and any TMS with a REST or SOAP API. Setup takes under a week for most forwarders.
Most freight forwarders handle 80 to 200 shipments per month. The manual coordination between inbox and TMS -- reading, routing, re-keying, chasing -- runs 8 to 12 minutes per shipment.
