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About

Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Launch targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources like support tickets, call transcripts, and App Store reviews, and auto-analyze it with Research Hub, our AI research repository. Ask AI Research Assistant questions and get answers backed by your actual data. With Survicate MCP, work with your feedback in Claude, ChatGPT, or Cursor: pull results and research summaries, start Research Hub projects, and create surveys right from the chat. 45+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack help you act on insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.

About

TheySaid is an AI-powered user research and product validation platform that helps organizations collect customer feedback, test digital experiences, and improve product decisions. The software combines AI-moderated usability testing, customer interviews, surveys, polls, and adaptive forms within a centralized research environment. Its synthetic user testing capabilities simulate customer interactions using AI personas trained on real usability research and customized with an organization's customer data. TheySaid records user interactions, analyzes spoken feedback, identifies usability problems, and generates actionable recommendations for product improvements. The platform integrates with development and design tools such as Cursor, Claude Code, Lovable, Replit, Jira, and Linear to incorporate customer validation into existing workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer-centric businesses that value customer feedback and use it to drive growth.

Audience

UX researchers, product managers, UI/UX designers, software developers, SaaS companies, startups, customer experience teams, market researchers, digital agencies, ecommerce businesses, and product development organizations seeking AI-powered usability testing, synthetic user research, automated customer interviews, product validation, and continuous feedback analysis

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Version Not Supported
Free Trial Supported

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Survicate
Founded: 2013
Poland
survicate.com

Company Information

TheySaid
United States
www.theysaid.io

Alternatives

Alternatives

AWAI

AWAI

OFFICE KAMIYA Inc.
BizRatings

BizRatings

BizRatings.com
Listen

Listen

Listen Labs
Simplesat

Simplesat

Pronto Holdings

Categories

Customer Feedback Supported
NPS Supported
Survey Supported
User Research Supported

Categories

AI Interviewing Supported
Product Analytics Supported
User Research Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Supported
Surveys Supported
User Testing Tools Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported

Integrations

Salesforce Supported
Slack Supported
Zendesk Supported
AccessOwl Supported
Campaign Monitor Supported
Fullstory Supported
GetResponse Supported
Gong Supported
Google Meet Supported
Google Sheets Supported
Intercom Supported
Kit Supported
Mixpanel Supported
Quickwork Supported
RudderStack Supported
Segment Supported
Woopra Supported
Zapier Supported
Zoho Campaigns Supported
iPresso Supported

Integrations

Salesforce Supported
Slack Supported
Zendesk Supported
AccessOwl Not Supported
Campaign Monitor Not Supported
Fullstory Not Supported
GetResponse Not Supported
Gong Not Supported
Google Meet Not Supported
Google Sheets Not Supported
Intercom Not Supported
Kit Not Supported
Mixpanel Not Supported
Quickwork Not Supported
RudderStack Not Supported
Segment Not Supported
Woopra Not Supported
Zapier Not Supported
Zoho Campaigns Not Supported
iPresso Not Supported
Claim Survicate and update features and information
Claim Survicate and update features and information
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Claim TheySaid and update features and information